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FedEx End of Day

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An end of day sheet that the FedEx driver could scan as an acceptance sheet would be very helpful. When shipping large volumes the drivers are reluctant to scan every package. As the shipper I am not covered by my insurance until the package is accepted and if there is ever an issue between the time I had the package to the driver and it gets scanned at the terminal we bear all the liability. Something similar to the USPS SCAN sheets would be very helpful to us. 

  • robert Poll
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Hi Robert,

This is a great suggestion. I wanted to share some great info that you may or may not be aware of. When you integrate FedEx into ShippingEasy, you actually no longer need a physical End of Day form to give to your driver. Instead, ShippingEasy sends it directly to FedEx via the API. 

If this is all you need, great! If you are, on the other hand, requesting that we also allow you to print the End of Day form, I can go ahead and forward this to our Product Team. I look forward to hearing back! 

  • Rachael O. [ShippingEasy]
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Hi Rachael,

Please forward. I understand that you transmit the package data to FedEx but what I want to accomplish is giving the driver one scan sheet that shows that he accepted all of our packages. This is for liability purposes as our insurance and I assume all people's insurance will only cover them once the package has been scanned as accepted. If the package gets lost, stolen or damaged from the time the driver accepts it until it gets scanned at the hub, we are liable for this and that is a position we would like to avoid.

  • robert Poll
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Hi Robert,

Sorry for the delay in response. That makes a lot of sense so I'll go ahead and forward this to our Product Team. Thanks again for your feedback! 

  • Rachael O. [ShippingEasy]
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Did this ever become a thing? We don't do huge shipments that often, and when we do the driver always asks for this. 

  • Terry Holmes
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We also need the FedEx end of day.  If our pick up driver does not scan packages the label is never scanned and FedEx will not conduct an investigation or take responsibility.  I have heard from FedEx that since Covid the drivers are no longer required to scan every package.  Were having repeated issues with this,  Please add this feature to ShippingEasy so that this is not the reason we have to seek out another app for our labels.

Thank you

Jaspr B

  • Obey Giant Art
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We ship hundreds of packages a week.
Many times they don't all get scanned by FedEx pickup and our customers get frustrated because shipping doesn't update and it seems like we made a mistake or the package is lost.

Several times we've shipped a replacement only to have that unscanned package show up afterwards.

We're losing money and looking unprofessional.

If we had an end of day scan, we wouldn't have to rely on the FedEx driver to scan every package.

Thanks,
CW

  • Charisma Whitehead
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