Show postage on Label

Hello,  I can't seem to find where you can select to show postage or not on the label. Any guidance out there?  Thanks
  • Franci Viens
  • 0 votes
  • 0 comments

Packing Slip Header should only print on first page

Our business frequently has multiple item purchase, up to 30-40 items.  Right now the packing slip is printing the header on every single page. This takes up...
  • Emlynn Jones
  • 1 vote
  • 0 comments

Barcode for Print Label & Packing Slip

Add a barcode for "Ready to Ship - Print Now" that will print a label AND packing slip simultaneously (Similar to the "Buy & Print Label" button drop-down "L...
  • Ken Franks
  • 0 votes
  • 0 comments

Splitting Order Line Items by QTY

Hello! So far I have been able to split by SKU and Line Items but not Line Item Quantity say for example if I have a SKU that is 100 pack but this 100 pack a...
  • Mark Trebilcock
  • 0 votes
  • 0 comments

Manually integrate a carrier

I use a shipping carrier that has not yet been integrated with ShippingEasy. When I ship orders with this carrier, the tracking number is automatically set t...
  • Laurie Summers
  • 0 votes
  • 0 comments

Transit Time Report

With Shopify's new processing + transit time feature, merchants now have the option to display an estimated delivery window to customers when checking out. I...
  • David Burke
  • 0 votes
  • 0 comments

Allow for multi box shipments when using UPS One Balance

Would it be possible to add the feature to allow multi box shipments when using UPS One Balance? I can create these if using my own UPS account, but not when...
  • Mashell Tripp
  • 0 votes
  • 0 comments

Order Number Not Available on Return Labels

There is a reference number field that is editable on the outgoing labels; however, this option does not appear available on return labels for those same shi...
  • Foodpak Orders
  • 0 votes
  • 0 comments

"Shipping" Dropdown Bar

After creating a shipment, their used to be a drop down bar under the "Shipping" tab on the sidebar.  After the recent update, this drop down option is no lo...
  • ProTeethGuard Support
  • 0 votes
  • 0 comments

Feature Request: Allow full customization of shipping presets rather than only some.

While you can default to have all orders have insurance on them. The system always forces you to select shippingeasy's insurance, rather than default it to t...
  • Daniel Toce
  • 0 votes
  • 0 comments

Exporting certain orders to a csv file

I do some drop shipping and the company is now asking me to send the orders in via CSV files or an excel file. I know that you can put all your orders in a C...
  • Starr Hill
  • 0 votes
  • 0 comments

Metrics for Error Rate

Could you please build something into the reporting for Error Tracking & Reporting? Perhaps a report where you can see returns, split shipments, and duplicat...
  • Jackie Cooper
  • 0 votes
  • 0 comments

UPS Surepost to Puerto Rico, U.S. Territories and to U.S. Post Office Boxes™ and APO/FPO/DPO addresses.

Hello, Can we please get UPS surepost as an additional shipping option to Puerto Rico, U.S. Territories and to U.S. Post Office Boxes™ and APO/FPO/DPO addres...
  • Craig Roberts
  • 1 vote
  • 0 comments

Show Whether or Not an "International Tax ID" Was Entered for a Shipment

Quite often, a shipper is concerned that they might have forgotten to enter the International Tax ID (VAT, IOSS) before printing the label.  Once the label i...
  • Brigette Almizyed
  • 2 votes
  • 0 comments

Add order # to UPS Surepost

Currently, labels printed using UPS Surepost does not show the order #. We print 15-20 labels at a time, and there is no way to tell which label belongs to w...
  • Sultan Alfuraih
  • 0 votes
  • 0 comments

Real-Time Shipping Quotes 2-way Integration Needed

ShippingEasy does not send real-time shipping quotes back to ecommerce platforms so that they can charge the correct $shipping to the customer.This is a majo...
  • Winston Kao
  • 0 votes
  • 0 comments

Commercial Invoice Customs Form Sale Price

This is in regards to international sales. When products are sold at a sale price the commercial invoice does not reflect the sale price. The customer is the...
  • Joe Skinner
  • 1 vote
  • 0 comments

dry ice option

please add dry ice option!!! 
  • Jacky Quattrone
  • 0 votes
  • 0 comments

Allow user data from Store integration to replace existing INV, PO, REF, DEPT on FedEx/UPS Shipping Label

This request is similar to: https://support.shippingeasy.com/hc/en-us/community/posts/4407618337307-add-the-additional-line-for-the-customer-reference-number...
  • Dean Warner
  • 1 vote
  • 0 comments

can you create a search function for the customer addresses added within your settings

We have thousands of customer addresses because we have been using ShippingEasy for several years. Can you create a Search function within the Settings/Custo...
  • Joseph Feick
  • 1 vote
  • 1 comment

Shipment Insurance that saves time and money

    JOE GASPER Mar 20, 2022, 9:19 AM CDT File a USPS Insurance Claim | How ToYou can file an insurance claim for loss or damage in the event that your insure...
  • Joseph Gasper
  • 0 votes
  • 0 comments

Shipping Rules do not allow Carrier Insurance to be automated

I wish we could automate the selection of carrier insurance on high value packages. If you setup a shipping rule to "set shipment insurance based on order to...
  • Marla Farran
  • 0 votes
  • 0 comments

Multiple Packages on UPS One Balance

We could really use the ability to add multiple packages on a shipment when using UPS One Balance.  There are other shipping platforms that offer this option...
  • Kristin Sundin
  • 0 votes
  • 0 comments

Product Options to Carry Over to Shipments on Manual Orders

Did you know that when manually creating an order, and if your product has "options" added when manually creating that order, that those "options" do not car...
  • Darren King
  • 0 votes
  • 0 comments

EU VAT -- identify which packages need to have tax ID assigned

Our staff will find it difficult to identify: 1-Which packages are going to EU countries AND 2- Which packages meet the value requirements that means we coll...

Closed for comments

  • Emily Koenig
  • 0 votes
  • 1 comment
  • Answered

Requesting to integrate OrangeDS into ShippingEasy

We would like to start shipping with OrangeDS on ShippingEasy. Shippingeasy has a great inventory and printing orders functions but the only issue is that we...
  • Jennifer Han
  • 0 votes
  • 0 comments

Link Shipping History name/address to the saved name/address file for manual orders

Some customers place an order in BigCommerce for a first purchase and later place a phone call or email to request an additional item without going through B...
  • Robert Ferguson
  • 0 votes
  • 0 comments

Add customers email address to Customs Form and Shipping Label (If needed)

We upload our international customers email address and would like the option of including it on the customs form and possibly the shipping label.  It would ...
  • Chris McClurg
  • 2 votes
  • 0 comments

Automatic ETD On/Off

Some countries don't support "Electronic Trade Documents (ETD)"So the label won't print unless I disable "Electronic Trade Documents (ETD)" and then I have t...
  • Mendel Sirota
  • 1 vote
  • 1 comment

Why can't the "Automatically refill my balance" just pay the required amount?

I've always had a huge issue with this auto-pay function.  If I'm checking out postages that is 20 dollars over my balance, then the order just gets kicked b...
  • Brian Jun
  • 1 vote
  • 1 comment