Undo deleted orders

On several occasions (usually when I'm really stressed and busy) I have deleted orders from my Shipping Easy dashboard by mistake.  I usually realize the err...

Closed for comments

  • Niki Quinn
  • 2 votes
  • 2 comments

Show Whether or Not an "International Tax ID" Was Entered for a Shipment

Quite often, a shipper is concerned that they might have forgotten to enter the International Tax ID (VAT, IOSS) before printing the label.  Once the label i...
  • Brigette Almizyed
  • 3 votes
  • 0 comments

Add customers email address to Customs Form and Shipping Label (If needed)

We upload our international customers email address and would like the option of including it on the customs form and possibly the shipping label.  It would ...
  • Chris McClurg
  • 2 votes
  • 0 comments

Packing Slip Header should only print on first page

Our business frequently has multiple item purchase, up to 30-40 items.  Right now the packing slip is printing the header on every single page. This takes up...
  • Emlynn Jones
  • 1 vote
  • 0 comments

Allow for multi box shipments when using UPS One Balance

Would it be possible to add the feature to allow multi box shipments when using UPS One Balance? I can create these if using my own UPS account, but not when...
  • Mashell Tripp
  • 1 vote
  • 2 comments

UPS Surepost to Puerto Rico, U.S. Territories and to U.S. Post Office Boxes™ and APO/FPO/DPO addresses.

Hello, Can we please get UPS surepost as an additional shipping option to Puerto Rico, U.S. Territories and to U.S. Post Office Boxes™ and APO/FPO/DPO addres...
  • Craig Roberts
  • 1 vote
  • 0 comments

Commercial Invoice Customs Form Sale Price

This is in regards to international sales. When products are sold at a sale price the commercial invoice does not reflect the sale price. The customer is the...
  • Joe Skinner
  • 1 vote
  • 0 comments

Allow user data from Store integration to replace existing INV, PO, REF, DEPT on FedEx/UPS Shipping Label

This request is similar to: https://support.shippingeasy.com/hc/en-us/community/posts/4407618337307-add-the-additional-line-for-the-customer-reference-number...
  • SAMs-WM Andrea Gluck
  • 1 vote
  • 0 comments

can you create a search function for the customer addresses added within your settings

We have thousands of customer addresses because we have been using ShippingEasy for several years. Can you create a Search function within the Settings/Custo...
  • Joseph Feick
  • 1 vote
  • 3 comments

Multiple Packages on UPS One Balance

We could really use the ability to add multiple packages on a shipment when using UPS One Balance.  There are other shipping platforms that offer this option...
  • Kristin Sundin
  • 1 vote
  • 0 comments

Automatic ETD On/Off

Some countries don't support "Electronic Trade Documents (ETD)"So the label won't print unless I disable "Electronic Trade Documents (ETD)" and then I have t...
  • Mendel Sirota
  • 1 vote
  • 1 comment

Why can't the "Automatically refill my balance" just pay the required amount?

I've always had a huge issue with this auto-pay function.  If I'm checking out postages that is 20 dollars over my balance, then the order just gets kicked b...
  • Brian Jun
  • 1 vote
  • 1 comment

Feature Request - Please bring back the "published price" listed on the Ready to Ship page

Please bring back the "published price" listed on the Ready to Ship page, nearby the negotiated shipping price. Having this information available is very imp...
  • Mark Vieau
  • 1 vote
  • 0 comments

Add Weight Variable for Packing Slip

Please add a variable for weight so we can add it to the packing slip.  The data is already in there.  We just need a variable to pull it.
  • Stephen Bender
  • 1 vote
  • 0 comments

Saturday Delivery in Shipping Rules

 I got a call from an upset customer about paying for Next Day Air, but because they had ordered it on a Friday they did not receive it until Monday. I wante...
  • Finish Line Factory
  • 1 vote
  • 0 comments

Shopify Fulfillment API

Shipping Easy has not updated to comply with the new Shopify Fulfillment API requirements as of March 1, 2020.  This is a deal-killer for us and could easily...
  • Taylor West
  • 1 vote
  • 2 comments

In Store Pick_Up

Hello,  I need a feature that allows me to take an order and mark it as "Picked Up" instead of counting it as shipped to take it out of my queue.  Many of my...

Closed for comments

  • Dave Kwiatkowski
  • 1 vote
  • 2 comments
  • Answered

UPS International Customs Forms

Hello!! I've noticed with UPS international shipments there is a separate customs form that must be attached to the package in addition to the label.   Howev...

Closed for comments

  • Bobbie Cliffton Zlotnik
  • 1 vote
  • 2 comments

New Feature Request

Hi, I would like to see just regular Stripe (not Stripe Relay) also be offered as an integration. Thanks.
  • Jeff Parks
  • 1 vote
  • 2 comments

SKU on USPS International Labels

Hello, Please enable a feature that allows for the SKUs to be printed on the international labels. I use these to match up our packages with the correct labe...
  • Discover African Art
  • 1 vote
  • 0 comments

Delete Customer Addresses in Bulk

To be in compliance with HIPAA and other security policies, I would like to delete the customer addresses once I have shipped to them.  I upload in bulk and ...
  • Sharon Sieg
  • 1 vote
  • 1 comment

Integration with NetSuite

FedEx End of Day

An end of day sheet that the FedEx driver could scan as an acceptance sheet would be very helpful. When shipping large volumes the drivers are reluctant to s...
  • robert Poll
  • 1 vote
  • 6 comments

Bringing back cleared orders

It is frustrating that we can't bring back cleared orders. Commonly we have customer whose credit card declines and we notify them of this. Then they call us...

Closed for comments

  • Steven Howland
  • 1 vote
  • 13 comments

Send shipping email confirmation for dropship orders/manually entered tracking

Right now emails are not being sent to customers when we manually mark an order as shipped. For example, an order that is dropshipped we would add the tracki...
  • Charles Davis
  • 1 vote
  • 3 comments

SMTP Settings for E-Mails

Are there any plans to allow for users to enter SMTP settings so that e-mails are routed directly through the SMTP server of the user's choice? Currently, c...

Separate international shipment label and customs forms printer options

When shipping with FedEx for international shipments, we need the ability to print customs forms from a different printer than the 4x6 thermal that's being u...
  • Josh McCluskey
  • 1 vote
  • 2 comments

Help I need shipping easy to work with Wix

When will shipping easy be integrated with WIX
  • Debbie Blake
  • 0 votes
  • 3 comments

Additional Field Mapping Between Shopify and Shipping Easy

Hello, we are receiving orders from third party platforms (Etsy & Amazon) via Shopify, and then they come into Shipping Easy for shipping. But we need to be ...
  • Gena Hester
  • 0 votes
  • 0 comments

Export Pick List CSV - add data

Hello! I am requesting an addition to the "Export Pick List CSV - Selected Orders" function. Can this please be updated to include the phone number for a shi...
  • Andrea Demonakos
  • 0 votes
  • 0 comments