Can't select carrier service for international packages!

I've used the shipping easy app through my Big Commerce account for a couple years without issue. All of a sudden I can't get it to cooperate with internatio...
  • Drew Herring
  • 0 votes
  • 2 comments
  • Answered

Allow splitting order to multiple shipments from order detail page instead of only from order listings page

Allow splitting order to multiple shipments from order detail page instead of only from order listings page
  • Elliot Gage
  • 0 votes
  • 1 comment

How to enter order manually and match it to existing order in Woocommer?

We just started using shipping easy. All pre-existing orders from the few days before we started using shippingeasy won't "Send to Sihppingeasy" It simply do...
  • Brian Castro
  • 0 votes
  • 1 comment
  • Answered

WooCommerce "Send to Shipping Easy" not working.

I am a new user.  Here's what I've done so far * Woocommerce Shippingeasy Plugin v3.4.0 installed * API, Secret and Store Keys set properly to match store in...
  • Brian Castro
  • 0 votes
  • 1 comment
  • Answered

Personalize Shipping Confirmation Emails

  The ability to send a shipping confirmation email to "first name' instead of "full name" is so much more personal and less automatic sounding. 

Closed for comments

  • Lisa Slavik
  • 0 votes
  • 3 comments

amazon custom

do amazon custom orders import the customization information?  if so, can it be printed on the pack slips?
  • it ydd
  • 0 votes
  • 2 comments
  • Answered

Automate Printing of Shipping Slips

Greetings, Is there a way to automatically print Shipping Slips for new orders that come in? Kirk
  • Kirk Kryger
  • 0 votes
  • 1 comment
  • Answered

Adding Time to Shipping Slip

Greetings, I would like to make a request for a new Feature, to make the Order Time available Variable. With Amazon allowing us to ship Prime Orders, Time of...
  • Kirk Kryger
  • 0 votes
  • 6 comments

Unable to upload product csv file in Firefox

This was working until about a week to 10 days ago, not it does not.  When I click Brows, then select my file upload, then click Upload File the button chang...
  • Bill James
  • 0 votes
  • 1 comment
  • Answered

Please add Fedex Ground to Canada -pretty please-

ShippingEasy Update: This is a duplicate. Please see this alternate thread. This function really is overdue, especially with the pending Canadian Postal str...

Closed for comments

  • Stephen Malm
  • 0 votes
  • 1 comment
  • Answered

Customize Pick List Columns and Rows

I want to be able to customize the row and column width of the different pick list features. The new pick list gives equal real estate to quantities and desc...
  • commando shipping
  • 0 votes
  • 2 comments
  • Completed

Prestashop Integration

It would helpful if Shipping Easy could also update order status to delivered for Delivered shipments in Prestashop.  
  • Arvind Nagalla
  • 0 votes
  • 1 comment

Where do I get the prices to upload on Magento as CSV files?

We need to load the CSV Magento chart with the states, prices and conditions but we don't know where to get them
  • LUZ OSSA
  • 0 votes
  • 1 comment
  • Answered

Streamline Shipping - Address Verification - Open Window

Our shipping team must verify each address they are shipping to before printing the shipping label.  Therefore the window must be manually clicked opened eac...
  • Kelly Burnett
  • 0 votes
  • 1 comment

Add INTERNATIONAL Third Party UPS Billing

Third Party UPS Billing is currently limited to only accounts that use 5-Digit US ZIP Codes. Please also enable third party billing to UPS accounts based out...
  • Nathan Lindquist
  • 0 votes
  • 3 comments

Reports

Is there a way to make reports? I'm trying to print out a monthly report for how many items I've shipped and how much I paid in postage.  I saw that there we...
  • Katie Ray
  • 0 votes
  • 1 comment
  • Answered

Shipment History - New Columns | Admins, Super Users, Restricted Users

Hi, we ship with multiple stores by assigning user & categorizing them. However, in the shipment history, we can't see who it was assigned to or what categor...
  • David Ko
  • 0 votes
  • 1 comment

Zip Code Rate Calculator

We just opened up our store today and our team has requested the "generic shipping rate calculator". Can this post be added to that 2015 post and updated ple...
  • Kelly Burnett
  • 0 votes
  • 1 comment
  • Completed

Demo not printing

Hi my dymo is not printing and the form feed is not working  
  • Stephanie Clark
  • 0 votes
  • 1 comment
  • Answered

Shipment History Delivery Icon

Thank you for adding the "Delivery" column on the "Shipping History" page. It helps me to identify lost shipments at a (prolonged) glance. The clocks and che...
  • Robert Shoaf
  • 0 votes
  • 5 comments

Requested Shipping Service needs to be more 'In Your Face'

Currently the ShippingEasy Shipping screen has a clickable link that you look at to find the Customer's requested service. On many occasions I (and my staff)...
  • Stephen Mayfield
  • 0 votes
  • 1 comment

Signin for Forums

Not being 'nitpicky' .. well maybe just a bit, but if I am already signed into Shipping Easy, why do I have to sign into Shipping Easy Forum?  
  • Stephen Mayfield
  • 0 votes
  • 1 comment
  • Answered

Shipping Notifications settings per Magento Store View (turn off for Amazon)

Two things: 1. It would be extremely helpful to allow us to turn on or off the shipment notification for orders in each Magento Store View. We are now sellin...
  • Nature's Alternatives
  • 0 votes
  • 2 comments

Postage Available is showing in Red

 I made postage purchase, it is showing as Postage Available in the same amount as the labels I am trying to purchase, but the total is in red and "Finish an...
  • Meuse Pierre
  • 0 votes
  • 1 comment
  • Answered

Quick fix for a common error

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ ...

Closed for comments

  • Stephen Mayfield
  • 0 votes
  • 1 comment
  • Answered

Priority Shipping Error

I'm trying to send a package to Canada and get this error when I select priority shipping?   SPECIAL USPS RATE ALERT(S) Messages from USPS: Missing or inval...
  • Meghan Hoetker
  • 0 votes
  • 1 comment
  • Answered

address line wrapping oddly

I put in an address like   line 1: acme art gallery line 2: c/o john doe   but what prints is gallery c/o john doeacme art I have had this issue multiple tim...
  • à la carte albums
  • 0 votes
  • 1 comment
  • Answered

Shipping Rules for Multiple Boxes

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ ...

Closed for comments

  • Roastery
  • 0 votes
  • 3 comments
  • Answered

Please streamline the upload products by csv process

I like being able to upload my products.  I use an Excel spreadsheet with a primary sheet that contains all the product info, then that info is pulled into o...
  • Bill James
  • 0 votes
  • 2 comments

Maxed Out labels

My ONLY complaint that has proven to be very inconvenient for shippers: For those of us who utilize the free plan...once we max out our plan - we are NOT abl...
  • jessica
  • 0 votes
  • 2 comments
  • Completed