Amazon Orders - Labels and Packing Slips

Hello, Currently using SE to create labels and packing slips for Amazon - Seller Fulfilled orders.  Amazon has recently required that a Business Buyer's PO# ...
  • Sharon Sexton
  • 0 votes
  • 1 comment
  • Answered

Charity fee waiver?

Hi -- is ShippingEasy able to waive or discount fees (e.g. waive the Basic Plan fee) for registered 501(c)(3) charities? Thanks.    
  • LairdB
  • 0 votes
  • 1 comment
  • Answered

Printing Preferences

I recently noticed after adding my Dymo 4XL to my printer list, that my labels "auto print" to a ghost printer.  After paying and adding, it states "label se...
  • Stefanie Liptak
  • 0 votes
  • 1 comment
  • Answered

how do add packing expenses?

I completed the 'Package Setup' page by adding all my package options. Within each package I was able to provide the weight of the materials to be included w...
  • Judy Francis
  • 0 votes
  • 1 comment
  • Answered

Amazon Label/Packing Slip Requirements

Hello, Has anyone else integrated with Amazon - pulling order information into ShippingEasy for postage purchase and label/packing slip creation - resolved A...
  • Sharon Sexton
  • 0 votes
  • 6 comments

Customer contact link from Orders screen

Sometimes we need to contact a customer before we can ship an order, for example the address doesn't validate and we can't guess a minor edit to fix that.  I...
  • Bill James
  • 0 votes
  • 3 comments

Return Shipping Label format vs. Default Shipping Label Format

Dear Team,  When Return Shipping Label is created and "Send Buyer Return Shipping Email" check box is checked under Store Settings, ShippingEasy will automat...
  • Ilya Zhuganov
  • 0 votes
  • 1 comment

Origin ZIP code

It would be great if I could switch origin zip codes while processing the order, rather than having to go through settings.  I'd particularly like that becau...
  • Kristine Lewis
  • 0 votes
  • 4 comments

Additional Address Book

A separate address book for each user would make finding addresses between multiple users a lot easier.   Our company works with vendors that may have the sa...
  • Vicki Fankhauser
  • 0 votes
  • 1 comment

don't see any recent shipment history since May 4th

don't see any recent shipment history since May 4th, not sure why. I've unchecked filter and reset filter but nothing works. I need to look up my shipment hi...
  • Sam Moon
  • 0 votes
  • 2 comments
  • Answered

Integrate with Godaddy

Closed for comments

  • Luke Clark
  • 0 votes
  • 10 comments
  • Answered

Option to include image on pick list

We have many one of a kind or slow moving items, it would be easier to confirm the correct item is being picked if we have an image.
  • Bill James
  • 0 votes
  • 2 comments
  • Completed

Amazon Order Customization Selections on Order Page

Adding the ability to view the order customization selections for each Amazon order would be helpful for many Amazon sellers.  As Amazon continues to branch ...

Closed for comments

  • Kimberly Babcock
  • 0 votes
  • 7 comments

Multiple BigCommerce Stores

I have one BC store integrated, and when I try to integrate another - the platform doesn't appear in the drop down list?   Can I have 2 BC stores?
  • Robert Isherwood
  • 0 votes
  • 1 comment
  • Answered

Estimated delivery date / Amazon Deliver By Date -- Shipping rules

I see a new support for USPS estimated delivery date.  Amazon also has a deliver by date. Sure would be helpful if those could be added into the shipping rul...
  • Scott Marino
  • 0 votes
  • 2 comments

Amazon and ebay order status does not Updates

Hi, When i ship any order from magento order list, there status get changed in magento  but the order status does not changed in amazon and ebay. Can you help?
  • anju
  • 0 votes
  • 2 comments
  • Answered

WooCommerce Shipment Tracking plugin - SE not automating tracking number entry when mark an order as shipped

Hello, In this article: https://support.shippingeasy.com/hc/en-us/articles/204437329-How-to-use-ShippingEasy-with-WooCommerce-v3-x-plugin Is the WooThemes sh...
  • Emma
  • 0 votes
  • 2 comments
  • Answered

Fed Ex international 3rd party accounts

I would like to be able to connect a 3rd party Fedex account that is not US based. We have distributors in different countries that prefer their own accounts. 
  • Jeana McKnight
  • 0 votes
  • 1 comment

Easier modification of customs form

We pad our shipping weights on the source stores to give enough weight for packaging.  This often results in the customs weight being off, especially with mu...
  • Bill James
  • 0 votes
  • 3 comments
  • Answered

Please streamline the SCAN form creation process

I feel the process of creating SCAN forms could be simplified so we don't have so many steps to get there.  I just came to Shipping Easy from Stamps.com and ...
  • Bill James
  • 0 votes
  • 3 comments

how long to have to void a return label for USPS?

I made a return label for a customer 7 days ago and so far that have not sent it off. It is still sitting at  Pre-Shipment Info Sent to USPS meaning ...
  • LARON EVERY
  • 0 votes
  • 1 comment
  • Answered

Replace Bigcommerce Realtime quoting with Shipping Easy

The Bigcommerce realtime quoting for USPS and UPS is not good.I understand that ShipperHQ has integrated with BC so that when a customer places an order in B...
  • Larry Spencer
  • 0 votes
  • 3 comments

Update status in Bigcommerce

When in shipping history your show the shipment was delivered could you not also update the status in Bigcommerce to Completed?
  • Larry Spencer
  • 0 votes
  • 3 comments

Need ability to sort through Customer Addresses easily

This is a no-brainer. Currently there is no way to sort through customer addresses if you need to look one up to edit or update. With over 1000 customer addr...
  • Lucas Farrell
  • 0 votes
  • 1 comment

WooCommerce 2.6 Compatibility

Will ShippingEasy plugin for WooCommerce be compatible with the new version (2.6) when it is released? There looks to be a lot of changes to the shipping sys...
  • Corey Barton
  • 0 votes
  • 3 comments
  • Planned

Scan form for multiple stores

I have 1 shipping easy account, but we ship from 2 different locations.  The current scan form has a filter for 'Stores' but it is to filter the scan form ba...
  • Stephen Mayfield
  • 0 votes
  • 1 comment
  • Answered

My product is 100% online

I sell an online good that doesn't require any shipping (tarot readings). Can I sell without paying for shipping a product that won't be shipped?
  • Actualbunny5
  • 0 votes
  • 1 comment
  • Answered

Adding Smartpost return label feature

ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________ ...

Closed for comments

  • Joud Elias
  • 0 votes
  • 1 comment
  • Answered

Include Scan Based return labels on the same page as the packing slip

It would be great if there was a template that includes the return label and the packing slip on the same page. Our fulfillment center has to be careful not ...

USPS address verification override

I'm getting an error that the customer address is not working properly, so I am unable to get postage for a package that needs to go out.  I have manually ve...
  • Sarah J. Wood Rouse
  • 0 votes
  • 1 comment
  • Answered