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Label failed retry button doesn't work
When I click the retry button on the failed label on the shipment history page, it takes me to a "Return home" or "I need support" page. I need the failed la...
Company Name
I am a BtoB company. I sell to Companies, not consumers. When shipping, you have first and last name as required. However, many times, I just have an orde...
First class shipping labels
Would love to see more label support options, especially those labels compatible with the DYMO 4XL that you offer to us as customers of ShippingEasy. More sp...
Printing label error for international (EasyShip)
So when I go to "print label" and do all of the normal things that I do, I get this message. Now this only is happening for international orders. The zip co...
Account password
I have forgotten my password, but all requests for it to be sent to me have gone unanswered. Thank you.
Volusion Store Connection
I am not able to reconnect my store. When I click on reconnect it does not allow me to update the API.
Thanks,
Schann
Packing slip bulk printing
When I bulk print the packing slips, the first one will print fine but the ones following will not be aligned correctly which is important as I use the packi...
Add "Ships Individually" for packages
There are items that ships individually, so if we add 3 items to the order it should create 3 labels, now it thinks those 3 items ship in 1 box.
Right now yo...
Canceled Account Invoices
Hello I am doing my taxes for 2015 and I am looking to get my invoices for shipping from a canceled account. Could you please help advise.
Accidental Purchase
I couldn't find an order twice so I re-created it. Being a new user this was easy to do. However, I only printed one of the three orders I created. I was won...
Cancel and duplicate in one step
Usually when we cancel a label at shipping time it is because we discovered an error, in which case we want to also create a new label with the corrections. ...
Printing 3.5" x 5" Labels
Hello. I use 3.5 x 5 inch labels (4 per 8.5 x 11 inch page). They would match Avery 5168 labels. Is it possible to configure my account to print them?
I cur...
Unauthorized charge.
Hi there,
I previously worked for a company (left in April) that used my company email to sign up for your service since I was always in charge of trying out...
Download orders button missing from orders page
Im trying to import a csv file into my orders but the button is missing
How can I post in the Inventory Feature Requests forum?
ShippingEasy's Inventory Integration provides access to new tools that help to better manage your products, inventory levels, fulfillment and purchasing. Th...
How do I sign up for the Inventory Management beta?
Unfortunately ShippingEasy's Inventory Management Beta is now closed. We received an overwhelming number of responses and are no longer collecting new sign-u...
Integration of Dynamex as carrier
Dynamex is the carrier for Same-Day-Deliveries with Amazon.
How to create a group barcode for carrier
Hello,
I ship by USPS and when I take my packages in, the person at the desk indicated that I should be able to generate one bar code for him that will allow...
Woocommerce Combined Orders
When orders are combined in shipping easy both of the orders in Woocommerce are not updated. It would be helpful to have all combined orders updated with th...
shipping bug
can i just say, first, spending 10 minutes on your website trying to find customer support, is unacceptable, and makes me what to cancel your service altoget...
Integration wont work woocommerce
Ive been using this on my site for two years now www.lightsaliveapparel.com its a woocommerce site. I updated the website and now orders wont sync. the apis ...
Need to Reset Endicia First Class Mail Account
I signed up last week and for some reason my Endicia First Class Mail account is suspended. I called Endicia Support and gave me a new pass phrase to give t...
Automatically change ship date
when working on a shipment, it has to specify the shipment date. I normally make my shipments between 5pm and midnight. I'd like it to automatically select...
Skip orders, go straight to shipment
i'd like to see orders come in and go straight to orders. I don't see the point in selecting orders and then making shipments. Not a huge deal, as a rule s...
Integration with SureDone
When will you provide an integration for SureDone? SureDone is a multichannel integration platform. We would like to continue to use your service but if it...
Location Group List Order In Pack lList
Hi,
I would like to have the feature of ordering the location in the pack list. Same feature as in the pick list on the location column.
Thank You
Remove Condition from Packing Slip
I do not like the condition shown in parenthesis at the end of the item description. How can I remove that?
Why is my shipping number incorrect?
I have the free plan because I ship well below 50 a month. I know I did not print over 20 and yet it's telling me I'm over 100. Why is this happening? Also ...
Reactivate and Update
I paused my account for a bit which put me back on the Starter level. Now, I'd like to get things back up and running and update my logo. Every time I remo...
Combining Shipment Rules
ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________
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