Thank you for adding an inventory feature to shippingeasy - brilliant. One thing that we have been frustrated with is the existing products, which were automatically generated for every order placed. We have many obsolete products that we need to get rid of. I know there is a feature to make inactive, but they still show up on exports (downloads).
Another part of being able to delete old inventory would be to bulk edit via import. We would like to see support for changing fields (Stock, Name, Warehouse/BIN) on Upload products. Currently with 1 x 1 editing, this is too time consuming.
Hi Paul,
Thank you for your interest in our new inventory management solution. I apologize that you're running into some issues with getting your products updated in our product catalog. The reason that we only allow you to mark your products as inactive rather then deleting them from our system is that there may be old order data tied to these SKUs. So, we don't want to permanently remove them from our application.
That said, I understand that you do not necessarily need your inactive SKUs to be included in the products CSV exported from ShippingEasy. Would you find it more useful if the inactive SKUs were removed from this export? Or would you prefer if an additional column was added to the export that indicated which SKUs were active/inactive?
As for bulk editing your products, you're able to update both your active and inactive SKUs via our CSV upload. This includes updating the product stock, name and warehouse/bin. This is explained in some more detail here: https://support.shippingeasy.com/hc/en-us/articles/204829605
If you're not able to update your SKUs via this process then I would suggest you reach out to our Customer Success team via the links displayed in the top left corner of your account. You should be able to update each of these fields in bulk via a CSV. Alternatively if you're trying to complete another action then please respond back to this post with additional information.
Tessa Hadobas [Product Manager]