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"Oops! A server problem has occurred on our end. Sorry about that...we're taking a look at it. Please refresh the page."
We have this error pop up when we are trying to create a shipment. We manage numerous stores and only one of the stores when trying to create a label cause t...
Monthly Invoices on Website
Would love to see a feature that allows for the monthly invoices from ShippingEasy to be downloaded along with being emailed?
Cancelled account
How do I get an end of the year report when I cancelled shipping easy? I contacted Endicia and shipping easy set up my "security" questions and answers. Wit...
Return labels for shipments sent to Canada
I understand Endicia has recently released an option for return labels for shipments sent to Canada. While this is for Endicia Dazzle or Professional account...
Weight for WooCommerce orders set by the shipping method metadata
It is ridiculous that you pull weights in form the line items instead of the order weight. We signed up for shipping easy to make things EASIER. Having to re...
USPS Shedule a Pickup Question
Hello,
I was wondering if someone could verify for me whether or not USPS Schedule a Pickup is available for First Class Package Service only?
I have found...
Automatically change customer name to ALL CAPS for Packing Lists
When a customer enters their name as "tom smith" on an order, it shows up as "tom smith" on the packing list. Is there a way to automatically change this to ...
Fix Inventory PO number system -
My suppliers get confused with the way you show the PO numbers.
They dont know if the letters PO are a part of the purchase order number ( ie PO1122) o...
Cancel and refund
I started a free basic account on Nov. 21. You charged me $29.00 on Dec. 22. I would like to cancel my basic accout and get a refund of this amount. I lov...
Print box size on labels
I would like to see the box size printed on the labels, I don't care which label, packing slip actual postage label. It will help when packing the orders to ...
Receiving Purchase Order and transferring to FBA Inventory
A portion of the inventory in my purchase orders stay in our warehouse and the rest of the inventory is shipped to Amazon for FBA. When I receive a purchas...
Can't rest password
I have an account that was created on shipping easy Jan 2016this account has a small balance of $8.95, it's not the account that is currently on my shipping ...
prestashop not showing any carriers
thinking i have wasted my time setting up an account with you guys since this isn't working with presta shop v1.7X
if thats the case please let me know so i ...
Add items to actions dropdown menu
> Add "print packing list" to the actions dropdown menu on the Orders page, it's a pain to be going through my orders and have to wait until I'm done checkin...
Print stamp postage on envelope
I'm in serious need of this. Desperately need to get off stamps.com.
Please note, this is not printing stamps, I need to put an envelope in my printer and p...
Pre-filled Customs Form by Product
We use shopify to sell , SE to ship. On our products list we sell bundles that are sold as a single item in shopify but in reality contains multiple products...
Print $.46 postage on a letter
Is there any way to print $.46 postage directly on the letter? I can do all my other shipping on shipping easy with 4x6 labels, but I send small items in en...
Reconnect my account
Hello! In the past I used shipping easy but disconnected my account because the cost was not justified for the amount of shipping I was doing. I would like t...
Sending One Time Campaign to Multiple Lists at One time
It would be nice to select multiple lists to send certain one time email campaigns to. This way all of the metrics/analytics are in one place and I don't hav...
my USPS shipping optoion is no longer available
hello,
A few days ago endica accounts where not working and now I do not longer have the option to select USPS are my shipping options.
My endica account i...
Recurring Charge appearing on credit card
My postage purchases show up on my credit card as Endicia Postage. There is some other charge appearing that is labeled ShippingEasy.com and is called a "rec...
Annual reports
How do I print my annual report to see what postage I've bought and what I've used?
I can't print out postage I've already paid for
Evidently the system allowed us to go "OVER" our allotment of 50 free per month. I completely realize that we can't go over 50, usually it would stop us ther...
Error encountered (Log ID: 35427)
Giving me an error saying "The user does not have permission to make this call (Log ID: 35427)" I have reentered my billing information but still getting thi...
cannot purchase postage
My postage balance disappeared and now I get this error: The user does not have permission to make this call. Error encountered (Log ID: 35023). PLEASE FIX!!!!!
Integration with Marketplaces Inc
We are running our marketplace on the Marketplace Inc platform, would it be possible to integrate with Shipping Easy?
account set up errors
trying to set up my account and payment options. Every time I enter my credit card info and submit, the street address disappears and it wont let me continu...
Integrate with UPS -- UPS Surepost vs Negotiated Rates
I've just recently signed up with UPS for what was supposed to be UPS Surepost. On his own, my account rep later checked for website cart (Shopify) compatibi...
Event History - Please show more events / details
When looking a an order's event history . . .
It should show a line for when an order was 'Marked As Shipped' for drop shipments.
Event = "Marked As Shipped"...
Warehouse/Bin on Picking List for Bundles
I see that Bundle contents are now printable on pick lists, but for those of us that don't pre-bundle (the bundle contents are gathered @ shipping), the Ware...