Bless / ShippingEasy Integration

Hi - I'm new with LuLaRoe and recently set up Bless and Shipping Easy accounts.   I followed all of the steps to integrate the two (all the API data) and the...
  • Laura McKail
  • 0 votes
  • 1 comment
  • Answered

Can not get to Billing page

Can not get to billing page. It keeps going to the page where it asks for my credit card information. I think this is very suspicious as that is the page whe...
  • Odis Williams
  • 0 votes
  • 3 comments
  • Answered

shipment history gone and postage

Hello,  I updated my payment information for my plan, and lost all history of shipments and postage I had on my account. How can this be resolved? thank you
  • shelley leemor
  • 0 votes
  • 1 comment
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Product not working

 I was so excited when I saw you were adding wholesale transfers to our shipping options and it worked great this morning,,,,, but now the new ones from toni...
  • Karen Wanat
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  • 1 comment
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Can I print postage for a usps first class certified package? I don't see an option on the drop down menu.

On shipping easy, can I print postage for a first class certified package? I don't see an option for this on the drop down menu. 
  • Dale Atkinson
  • 0 votes
  • 1 comment
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FromCompany errors no matter how I adjust 'company name' setting

Hi all. My name is Matthew Hornbostel. I've decided to give this service a shot.  At the moment I am starting to regret signing up. I've tried changing the '...
  • Matthew Hornbostel
  • 0 votes
  • 1 comment
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How to Access My P.O.'S with the inventory disabled

At one point we were using your inventory management system we currently are not, but I need access to the purchase orders, there mine but I don't have acces...
  • Mark Valier
  • 0 votes
  • 1 comment
  • Answered

Shipment History Not Updating or Displaying Properly

Hello SE, Please take a look at the Shipment History function. It isn't working. Right now it only shows 2 of our orders from today and a total of only 13 fo...
  • Keith Zinn
  • 0 votes
  • 1 comment
  • Answered

Turned on Marketing and store stop syncing with Woocommerce

Hello, We decided to give Shippingeasy marketing a try and now our store stopped communicating with woocommerce. We get the orders from woo but when we compl...
  • UMAR RIGGS
  • 0 votes
  • 1 comment
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Open Cart

When orders are combined, can you update Open Cart with the tracking numbers for both orders?

Direct Link

Can you add Direct Link as a postage carrier? They offer good rates.

Return label tracking number not showing up with fedex

I need to send a customer a return label for some products from a shopify order. I generated the return label, then paid, and it auto-sent the email with the...
  • Rohit Puranik
  • 0 votes
  • 3 comments
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General Issue: lots of small issues - orders archived after 90 days ... character limitations

spending a lot more time over the past year running into issue with the shipping easy web interface.  In the end we can ship, but who wants to re enter data,...
  • John Mazzella
  • 0 votes
  • 1 comment
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Orders older than 90 days archived and can no longer manage returns

We sell products that have a 1.5 year warranty so being able to manage the order over that time period would be nice.  
  • John Mazzella
  • 0 votes
  • 1 comment
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just 34 Characters express both customer name and Company name

Way too short... should be more
  • John Mazzella
  • 0 votes
  • 0 comments

Character Limits and Address 3

Hi, It would be great if the character limits were longer for both company name and address fields. Our Americommerce shopping cart connects directly with Sh...
  • Chris Bjork
  • 0 votes
  • 0 comments

Shipment lost?

I shipped to Brasil about a month ago and the person hasn't gotten his package.  What do I do now?  Order wc-666 USPS UM631663805US  
  • Mark Price
  • 0 votes
  • 1 comment
  • Answered

WooCommerce PLUS my own Store name showing up with orders

I just integrated my website with ShippingEasy, but now it's showing TWO orders instead of one, each time an order comes in.  One says WooCommerce, and the o...
  • Bitchen Stickerz
  • 0 votes
  • 1 comment
  • Answered

Flat Rate Shipping Option not displaying

I have configured USPS shipping powered by Endicia in our Big Commerce store, but the Priority Mail Flat Rate options are never visible to the customer, even...
  • Jonasgifts
  • 0 votes
  • 1 comment
  • Answered

Rates significantly higher with Fedex

I don't understand. I have a Fedex business account I connected. I input the same info in Shipping Easy and my Fedex to compare and shipping easy is about $5...
  • Charles Cassels
  • 0 votes
  • 1 comment
  • Answered

Dymo 4XL Printing Sideways and Cutoff MAC

I have a dymo 4XL installed on my MacBook. I had the shipping label preference as a 4 x 6, and I have a hooked up to connect easy to print to my thermal pri...
  • Bradley Shackleford
  • 0 votes
  • 3 comments
  • Answered

Where can I see additional postage paid

 I have only 3 packages where I know the weight was not correct.  I took it to post office and asked to pay the additional postage they said that it would be...
  • Joseph R Smith
  • 0 votes
  • 1 comment
  • Answered

Drop Ship order ID

Hi, We found the order ID of our Drop Ship order is not the same ID of the source marketplace.  Could you help indicate how and where to set the Drop Ship ID...

Refresh button

Is anyone else's sync button not there anymore?
  • Shop It All Y'all
  • 0 votes
  • 1 comment
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Cancel orders in the queue

I have several items that are showing up in the queue awaiting shipment. There are some that aren't valid and I would like to delete them but I don't see a w...
  • Sue Macias
  • 0 votes
  • 1 comment
  • Answered

Add "Continue" Button to top of "Upload Orders Select Columns" page

Hi, this should be very simple, and will save me a lot of time from having to scroll down to hit Continue all the time. When I'm uploading manual orders usin...
  • Nathan Wiedenmann
  • 0 votes
  • 0 comments

Remove update button when updating weight of shipments

I have run into issues where the weight of my shipments do not always change due to me not hitting the update button. The button is wholly unnecessary and sh...
  • Michael Lynch
  • 0 votes
  • 0 comments

Print Labels in Alphabetical Order

It would be very helpful if labels could be printed in alphabetical order instead of order number sequence. Sometimes the order number is too small to see or...

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  • Zia Malik
  • 1 vote
  • 4 comments
  • Answered

Order Marked Drop Shipped incorrectly

Hi! I shipped seven items the other day, seven labels printed, and then when I went to manually send someone their tracking number, it appeared the shipment ...
  • Wilber Enterprises
  • 0 votes
  • 8 comments
  • Answered