Help with Label

This might be a dumb question but I'm really confused... First time printing an international label and second time using shipping easy. I created the label ...
  • Kathleen Reyes
  • 0 votes
  • 2 comments
  • Answered

Multiple Boxes - Return Shipping

Hi,   In need of the multiple boxes per shipment option for Return Shipments. This is not currently available in ShippingEasy and would like to suggest that ...
  • Elton Rivas
  • 0 votes
  • 1 comment

Amazon Seller Fulfilled Prime - Packaging Options Missing

The USPS Flat Rate Padded Mailer is often the cheapest way to send a Prime order.  This option is available directly on Amazon, but it is missing from Shippi...
  • Keith & Carly
  • 0 votes
  • 3 comments

Large Sync Button with a combined auto refresh or combined refresh timer.

I think a large RED or colorful SYNC button would be a nice addition to Shipping Easy.  Along with a combined Auto Refresh or an Auto Refresh timer once the ...
  • Andrew Blanford
  • 0 votes
  • 1 comment

Cancel My Account

I have tried to cancel my membership that I just setup yesterday on the free trial with no success.  Please cancel my membership as I do not want this service.
  • L. Sharlene Wiles
  • 0 votes
  • 1 comment
  • Answered

Delete Customer Addresses in Bulk

To be in compliance with HIPAA and other security policies, I would like to delete the customer addresses once I have shipped to them.  I upload in bulk and ...
  • Sharon Sieg
  • 1 vote
  • 1 comment

Charged twice for fedex shipment

On May 3rd, after I integrated myFedEx account with SHipping Easy, I was billed $29.21 for an overnight small package. THEN, FedEX billed me separately, $65 ...
  • Meike Williams
  • 0 votes
  • 4 comments
  • Answered

Get correct shipping speed when automatically drop ship order from eBay using Amazon MCF

I want to create a rule that will automatically take the orders I get from eBay and submit them to Amazon for MCF. When making a rule for this, it wants me t...
  • EvanTen3 Meinerts
  • 0 votes
  • 3 comments
  • Answered

How to get receipt/invoice for Endicia postage? I didn't receive in my emailbox

Hello, how can I get a receipt or invoice everytime I top up my Endicia postage? Will it be sent to my email automatically? But I didn't receive
  • Fei Shen
  • 0 votes
  • 1 comment
  • Answered

Multiple Locations

I currently pay $100 per month to an app that allows my customer orders to default to the nearest distributor. I have three locations in the US. Thus, if som...
  • Robert Regan
  • 0 votes
  • 1 comment
  • Answered

Please add search history filter by Country

Please add a populated tab or search ability to filter shipment history by country. If someone asks if I have shipped successfully to a particular country, a...
  • Scott Helton
  • 0 votes
  • 1 comment

ODBC Export Shipping Data

Request an OCBC driver for exporting data from ShippingEasy. The Read Only connection should be able to retrieve the data such as ordered, shipping method, t...
  • Talon Dietz
  • 0 votes
  • 5 comments

Label Failed - help!!

I have tried several times, and I continue to get this error.  I contacted Endicia and everything is fine on their end.  I have used different computers, res...
  • Lois Pruitt
  • 0 votes
  • 1 comment
  • Answered

International Shipping

We are a company based in South Africa and need to decrease our international shipping costs but keep up our customer service. Does Shipping Easy allow for I...
  • Dawid Mocke
  • 0 votes
  • 1 comment

NOT SHOWING AS CARRIER OPTION IN PRESTASHOP!!!

Hi I signed up for this and am about to delete my account!!! I added it to Prestashop and it is not a carrier option!!!  There is NO FINAL tutorial explaning...
  • Syl Vie
  • 0 votes
  • 1 comment
  • Answered

Weekly status report on items not delivered

Since we can only request a label refund on items that are under 30 days old, it would be helpful to have an automated weekly report emailed to us that shows...
  • Heather McElyea-Chunn
  • 0 votes
  • 1 comment

connecting printer to shipping easy without the use of connect easy

Hello, how easy is setting up my printer with shipping easy, if i choose not to use connect easy.and how to do it ? there is no pricing provided for the conn...
  • Rotoconversions
  • 0 votes
  • 1 comment
  • Answered

Recipient first name only?

Hello:   Is it possible (is there are variable) so that when I send a shipping confirmation email, only the recipients first name is used? For instance: inst...

Closed for comments

  • Gates Councilor
  • 0 votes
  • 1 comment

Inventory Low Stock Report

Hello, I have been trying to run this report for over a month, and this was the main reason I imported FBA data, but the report keeps saying:  Oops Hate it...
  • chad hodach
  • 0 votes
  • 2 comments
  • Completed

More Order Sync Problems

Again today, SE is not syncing an order that's over 1.5 hours old. No amount of clicking on the refresh, clearing my browser cache or reloading the order pag...
  • Mark Lindsey
  • 0 votes
  • 9 comments
  • Answered

Send US a shipment confirmation for Amazon orders

I know SE can't send emails to Amazon customers, but it would be a nice help for our own reference if WE got shipment confirmation emails for all of our Amaz...
  • David Baldy
  • 0 votes
  • 3 comments

Need Magento 2.2 ASAP!!!

These things aren't showing and I need them to work or I'll need to find another shipping service platform. I am now on M 2.2.2 Color & Size (showing attrib...

Closed for comments

  • Kyla Smith
  • 0 votes
  • 2 comments
  • Answered

Need integration for Magento 2.2

These things aren't showing and I need them to work or I'll need to find another shipping service platform. I am now on M 2.2.2 Color & Size (showing attrib...
  • Kyla Smith
  • 0 votes
  • 1 comment
  • Answered

{"errors":[{"message":"Access denied.","status":401}]}

{"errors":[{"message":"Access denied.","status":401}]}
  • Megan
  • 0 votes
  • 1 comment
  • Answered

shipping a lot of baby clothes

so i just started a consignment store and it's local but also online and i'm wondering what the cheapest and easiest way is for people that aren't local to s...
  • taylor wolf
  • 0 votes
  • 1 comment
  • Answered

Need Magento 2.2 Support!!

Need Magento 2.2 Support!! Any idea when Magento 2.2 will be supported? Is there any kind of work around I can use to keep the store connected automatically....
  • Jonas Tankersley
  • 0 votes
  • 1 comment
  • Answered

Need Magento 2.2 Support

Need Magento 2.2 Support!! Any idea when Magento 2.2 will be supported? Is there any kind of work around I can use to keep the store connected automatically....

Closed for comments

  • Jonas Tankersley
  • 0 votes
  • 2 comments
  • Answered

Cannot Create Quick Ship Return Label

I'm trying to create a return label but when I click on the "Save & Get Rate" it keeps highlighting the Weight section telling me I need to enter a weight. I...
  • Brenda Buschle
  • 0 votes
  • 1 comment
  • Answered

Storenvy error

When trying to purchase my shipping label through storenvy I received the error below when I clicked "complete purchase". I haven't had this problem before a...
  • Sarah Castrovinci
  • 0 votes
  • 1 comment
  • Answered

Make eBay Buyer ID's Searchable

I've noticed that since the Buyer ID integration, you are unable to actually search based on Buyer ID. This would be incredibly helpful since--as I'm sure ma...

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  • Aaron Arii
  • 0 votes
  • 2 comments
  • Answered