Shipments page not working

on this page:app.shippingeasy.com/shipments getting this message for all orders for the past hour: "A server problem has occurred..." any thoughts? UPDATE - ...
  • Pete Blews
  • 0 votes
  • 1 comment
  • Answered

How to remove Shipping easy Logo from label?

How can I eliminate "Shipping Easy" Logo from the printed shipping label? It's very undesirable and unprofessional.  I tried uploading a blank white image in...
  • Jason Biggs
  • 0 votes
  • 4 comments
  • Answered

Split Quantity Shipping Rule

All of our products ship in individual boxes, so if we have 4 of the same item ordered we need to split it into 4 shipments. Please considering adding this t...
  • James Martis
  • 0 votes
  • 1 comment

Split ALL items in order into separate shipments

Hello, I have a scenario where my orders from shopify may come in the following: 3 Red 2 Blue 1 Green I see that shipping rules have the option to "Split all...
  • James Martis
  • 0 votes
  • 3 comments
  • Answered

PayPal orders not syncing

I'm about to lose my ever-loving mind. :) I CANNOT figure out why my PayPal orders are not syncing. I've researched on this forum and made sure that my PayPa...
  • Heidi Roberts
  • 0 votes
  • 1 comment
  • Answered

Tracking

 Customer are emailing me and there telling me that there not get there tracking number or update /notification sent to there email.   How can this be fixed ...

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  • Emanuel Nikolas
  • 0 votes
  • 2 comments

Copy and Edit POs for Faster Reordering

Wouldn't it be great if we could go into our PO history and click an old PO and select Duplicate and Edit?  Then we can make any necessary changes and done, ...
  • Nathan Harkrader
  • 0 votes
  • 2 comments
  • Completed

Show correct currency for non-US orders

I sell on several eBay international sites.  Sales there are in Euro, Pound or Australian Dollar.  It seem ShippingEasy just ignores that and show everything...

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  • Bill James
  • 0 votes
  • 2 comments

Wrong currency shown on packing slip always

We list our products on eBay international sites, eBay Italy for example.  When we get an order on those the amounts on the order are in whatever the local c...
  • Bill James
  • 0 votes
  • 1 comment
  • Answered

Separate Sales Tax Field on Manual Orders

When creating manual orders, there is not a separate box for purchase price and sales tax (rather, there is one field - Subtotal Inc. Tax - for both).  This ...
  • Ellen Jackson
  • 0 votes
  • 2 comments

Create a report of porducts based on how many days of stock we have for each product.

I'd like a feature/report that was able to tell me, based on my inventory, how many days worth of inventory i have. At the moment i am unable to use the thre...

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  • Christian Guerrero
  • 0 votes
  • 1 comment

Confirmation Shipping Email Tracking Number

Hello,  When sending a International package through USPS y get 2 tracking numbers one from where i send it to the international facility, the 2nd tracking n...
  • Raul Uranga Bremer
  • 0 votes
  • 1 comment
  • Answered

International Custom Fees

It would be amazing if we could auto select that the customer/receiver always pays the duties.  Instead of always having to check to make sure that is select...
  • Rebecca Collins
  • 0 votes
  • 1 comment

More Specifit Reports

I'd like to be able to create a report that lists each item on one line. Currently there are many instances where I have a quantity of 6, and then on the SKU...
  • Rebecca Pinckard
  • 0 votes
  • 2 comments

Shipping Label from International Address to the US.

Hello, Why is there no feature for creating labels shipping from an international address?  We have a supplier in Taiwan and want to make the labels for them...
  • Michael Amini
  • 0 votes
  • 1 comment

Shipping Label from international country to the US.

Why is there no feature to make a label from another country to the US? This would be useful to dropshippers. Its possible to do it on USPS or UPS's own webs...
  • Michael Amini
  • 0 votes
  • 1 comment

Product Sales Report (ALL) does not include Cleared orders.

When using Amazon Prime with Shipping Easy any order that consists of multiple boxes cannot be shipped using the service.  Therefore, to complete the order o...

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  • Brian Ruppenthal
  • 0 votes
  • 2 comments

Customer Shipping Label Information

Make shipping communications among team members a huge time and frustration saver by enabling an option to add more detailed "per customer packaging informat...

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  • Dodi Mounce
  • 0 votes
  • 1 comment
  • Answered

Option to remove page count footer on packing slips

99% of our packing slips are single pages, it is preferable to not include 1 of 1 on the bottom of each packing slip. Please make the page count footer optio...
  • Sandy Hix
  • 0 votes
  • 1 comment
  • Answered

Create Manual order from products page

I have some large orders that come through regularly that will have 20-60 different skus all with varying quantities. Currently I have two options to make th...
  • EvanTen3 Meinerts
  • 0 votes
  • 1 comment

Adding Cart notes & Special instructions in Shopify to Packing Slips

Hi, It would save us manually having to sift through Shopify orders to copy and paste cart notes and special instructions into packing slips if this informat...
  • Jesse Cohen
  • 0 votes
  • 1 comment

Help with synching order

Hi  I need help synching my orders from Jane.com Dates are Sept 20-24th I was directed here to ask for help on the forum, thanks!
  • Katie Beglin
  • 0 votes
  • 1 comment
  • Answered

A Forum Link?

What happened to the forum link from the main shippingeasy page?   New users, and those of us looking for answers on have the limited help button on the bott...
  • Stephen Mayfield
  • 0 votes
  • 3 comments
  • Answered

WooCommerce: Ability to delete tracking number and add new one

If I cancel a shipment in ShippingEasy (that originated in my WooCommerce store), the tracking number and status in my WooCommerce store do not change. Minim...
  • Robert Teree
  • 0 votes
  • 1 comment

Downloading orders

Hello,    I need to download the remaining orders from Jane.com to my shipping easy account.  The dates are from Sept 20 to Sept 24th, thanks!
  • Katie Beglin
  • 0 votes
  • 3 comments
  • Answered

Amazon Vendor and Wal-mart Retail Link

It would be pretty nice to get some integrations going with Amazon Vendor Central (https://vendorcentral.amazon.com) and Wal-Mart Retail Link (https://retail...
  • Clinton Anderson
  • 0 votes
  • 1 comment

FedEx Declared Value - auto set

 Does anyone know how I can automatically set the declared value for FedEx shipments (international exports)?  Currently I am changing the declared value for...
  • Doingwork096
  • 0 votes
  • 1 comment
  • Answered

Only sync certain items from Woo Commerce

I only want to import certain items into shippingeasy from my woo commerce store. There are items I have in my store that are handled by a 3rd party print-on...
  • Steve Newberry
  • 0 votes
  • 1 comment
  • Answered

Only sync certain items from Woo Commerce

Is there an automatic way to only import certain items for shipping from Woo Commerce? I sell homemade stuff but also have my store integrated with Printful ...
  • Steve Newberry
  • 0 votes
  • 3 comments
  • Answered

Purchase Order API

A developer of ours recently was looking into connecting our Xero account with ShippingEasy.  Right now you offer support to fetch orders and transfer them t...

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  • EvanTen3 Meinerts
  • 0 votes
  • 3 comments