Company Field in .NET CreateOrder API Call

Hey ShippingEasy, I'm using the .NET API library to get orders in/out of ShippingEasy.  I noticed in the CreateOrder call the Recipient object doesn't have t...
  • David Baird
  • 0 votes
  • 1 comment

Purchase Order Organization

I would love to be able to organize the items in my purchase order by dragging and dropping. I know products with the same name stick together, but since our...

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  • Jodie Shorette
  • 0 votes
  • 2 comments

Purchase Order Columns

I would love to be able to see the "low stock threshold" column along with the "awaiting on inventory" column when creating a purchase order so that I know h...
  • Jodie Shorette
  • 0 votes
  • 3 comments

Unauthorized Charge

I AM FURIOUS!  My Paypal account was just charged $37.28 and I've never used your services.  I want that transaction credited IMMEDIATELY!   FURTHERMORE, in ...
  • Barbara Clay
  • 0 votes
  • 1 comment
  • Answered

Make Negative Inventory Numbers Easier to See

As the negative sign "-" can be easily missed when viewing inventory information It would be very helpful if negative numbers could show in red. If that is n...

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  • Mason Young
  • 0 votes
  • 2 comments

Double Charged and no way to get help!

I just got an invoice from UPS.    It turns out they are charging me when I already paid for the label on shipping easy! I've spent an hour trying to figure ...
  • Chris Sablan
  • 0 votes
  • 1 comment
  • Answered

Syncing changes in order tags

I am on Shopify and I have an app to manage order status.  For example, when a customer first places an order the order tag is "processing", then that order ...
  • Cynthia Mercado
  • 0 votes
  • 1 comment
  • Answered

How to edit weight on return shipping label?

Hi, I am creating a return label for a customer who bought many items and is now only returning 2. The weight of the return is significantly less than the or...
  • Ryan Hurley
  • 0 votes
  • 3 comments

Description 2 for items

It would be helpful to have a Description 2 field for products. This would provide additional info for our warehouse when picking orders. 

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  • Cassandra Semler
  • 0 votes
  • 2 comments

Products by Store

It looks like the request to be able to search products/run reports by store was requested back in 2016 but nothing has happened...This is essential for many...

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  • Cassandra Semler
  • 0 votes
  • 2 comments

Reports by Store

We would like to be able to run any report by store...We thought this was something in the works but we have not seen anything yet.  This would be a HUGE hel...
  • Cassandra Semler
  • 0 votes
  • 3 comments
  • Answered

Shipping Easy Return Add-On

I'd love to see Shipping Easy create their own returns page add-on. So customers or shop owners can initiate a return, process the return, and refund via Sho...
  • Jason Laase
  • 0 votes
  • 3 comments

Unable to purchase shipping label

We haven't been able to purchase our shipping labels for about a week now.  We go through the process to purchase but when we get to the "Ready to Print" win...
  • patty
  • 0 votes
  • 2 comments
  • Answered

Ad information to Product History Page

Please add to the Product History chart a column that includes the Product Inventory Level after the transaction is complete.   This will allow users to bett...

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  • Rand Boadway
  • 0 votes
  • 4 comments

Label Refund

Hello. I created a USPS Return Label for a customer, but they never returned, and the label hasn't been used. I tried to cancel the label for refund, but I g...
  • Gene Strelkov
  • 0 votes
  • 2 comments
  • Answered

auto refill of postage

When Shippingeasy switched to Stamps.com, my auto refill of my postage stopped.  How do I fix that?
  • Stephanie Turek
  • 0 votes
  • 2 comments

font of the new Stamps.com label

When Shipping easy switched to Stamps.com, the font on the label prints out too large.  How can I switch the font size back?
  • Stephanie Turek
  • 0 votes
  • 1 comment
  • Answered

Can't access my account.

I was processing orders just now and got through a few when the site took me to the billing page and prompted for updated credit card information. I adde...
  • Meghan Bowen
  • 0 votes
  • 1 comment
  • Answered

Stop double-sided printing

Anyone else have trouble with packing slips automatically printing double sided when you print multiple orders? It only happens when we use ShippingEasy/Conn...

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  • Cassie Bouza
  • 0 votes
  • 6 comments
  • Answered

Missing funds from postage balance

Yesterday on 4/3/19, I attempted to ship to orders and only one label was able to process. The other kept rejecting. I soon realize that there was an issue o...
  • Unique Hutchinson
  • 0 votes
  • 1 comment
  • Answered

USPS-> Endicia itial setup

I entered all my info for the creation of USPS and it created an Enidica account. I can not login to Endicia as it was "Welcome Mark | logout" next to "my ac...
  • Mark Levis
  • 0 votes
  • 3 comments
  • Answered

Zip code ERROR since stamps.com intergration!!!!

Since the integration a few days ago, my ship from address has my ZIP Code as 37013-1823-1823.  I can't ship anything now because I can't change the double n...
  • Carlos Gutierrez
  • 0 votes
  • 1 comment
  • Answered

Orders not syncing between Ecwid and Shippingeasy?

I've read a handful of posts and tried everything before reaching out to you guys..   What is the average time frame for this? What is going on? Why wont it ...
  • Sophia Chen
  • 0 votes
  • 1 comment

No Re-Order

We have active items that cannot be reordered.  We need a way to designate an inventory item that cannot be reordered so that it does not create a line item ...

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  • Melissa Mahon
  • 0 votes
  • 5 comments

Map StitchLabs "Order Tag" field to "Tags" field in ShippingEasy

We want to categorize orders from StitchLabs using their "Order Tags" field, but it does not map to any field in ShippingEasy yet.  Could you map this field ...
  • Melissa Wert
  • 0 votes
  • 1 comment

Internation Shipping Error Message

What does this message mean?    LABEL FAILED This is the error message we've received back from USPS: Invalid rate. Declared value must be $400 or less
  • Barbara Kehm
  • 0 votes
  • 3 comments

Faire Integration

We would love to see integration with Faire!
  • Amy Suitter
  • 2 votes
  • 9 comments

Keyboard Shortcut for Quickship

Please make keyboard shortcuts for Quickship New Label and Return Label from the main page. It would cut a lot of time out of my work day. :)   Alt+N and Alt+R?
  • Andrew Calvarese
  • 0 votes
  • 1 comment

Drop Ship Orders

I am new to shipping easy. Is there a way I can mark selected orders as drop ship orders and have shipping easy convert them to POs to be send to vendors eit...

Sellbrite integration

Please integrate with Sellbrite
  • Michael Effendi
  • 0 votes
  • 1 comment