Orders from 3dCart not Syncing 2018

They just stopped syncing last week. When I try to reset everything, the link telling me how to get the 3dcart token does not work when I click it. How do I ...
  • Laurie Andreoni
  • 0 votes
  • 1 comment
  • Answered

Trial Setup - Physical Address could not be verified with USPS

Hello,   I am trying to setup an account with Shipping Easy but cannot make it past Adding a Shipping Carrier.  When I enter all of my information, it cannot...
  • Michael Richie
  • 0 votes
  • 3 comments

Add delivery time & time to ship to the Shipping Report

The title explains it all. I want to see the following data added to the Shipping Report:- Time to ship: How long from when a label is printed to the post of...
  • Evan Marshall
  • 0 votes
  • 1 comment

Amazon Store - need Payment Date in the Reports download

Custom Report can include the 'Order Date' column but not 'Payment Date'   We desperately need the 'Payment Date' when downloading the CSV into Quickbooks.  ...
  • Rene Yap
  • 0 votes
  • 1 comment

Edit Weight of Additional Package

You recently changed the way we can add an additional package to the shipment by removing the "plus" sign button and replacing it with an "Additional Package...
  • Nathan Wiedenmann
  • 0 votes
  • 1 comment

Your shipment was received at 4:59 pm on October 25, 2018 in HENDERSON, NV 89014. The acceptance of your package is pending.

My package not update since this day 25 october, i call to usps email them and nothing resolve my issue . i dont know what do anymore, i very worried about m...
  • luiz nogueira
  • 0 votes
  • 1 comment

Third Party Batch Shipments

We ship a lot of batches that we import via CSV but they ship on other customers FedEx or UPS accounts. For each batch, even if we have a saved selection we ...
  • Shipping Warehouse2
  • 0 votes
  • 4 comments
  • Answered

Amazon Customization Information on Reports

Hi, this is my first post on these forums. I have things i would love to be looked at ready for next year if possible, this is regarding 'Customized' product...
  • Shipping Warehouse2
  • 0 votes
  • 1 comment

Attach CSV file to scheduled report or add Download ID to subject line of email

We currently automate processes through Outlook where any attachments can be automatically downloaded and saved to our server, but to our surprise the schedu...
  • Greenacres Location
  • 0 votes
  • 1 comment

New Walmart integration - New style API keys

In Walmart, their API key system is now using: "New Access Token based Authentication (Preferred Option) Use the Client Id and Client Secret to get an access...
  • Joseph Gasper
  • 0 votes
  • 1 comment

No support for trial users??? I can't get started! UGH!!

Ok, I have an existing USPS, UPS and Fedex account.  I tried adding my USPS account, it was created and then disabled. The message I'm getting is "Account #1...
  • john gercken
  • 0 votes
  • 2 comments
  • Answered

Ability to map fields from Integrated Stores to Custom Fields at Setup level

This is a request for a very Useful feature that can be used at the Integrated Stores Setup level. Right now the "Custom Fields" on the order are not mapped ...
  • Greenacres Location
  • 1 vote
  • 2 comments

interface logic

  Revise headings to better describe the process   I have done a few thousand labels on Shippingeasy and still find myself hesitating because the hea...
  • JOE GASPER
  • 0 votes
  • 1 comment

Orders showing ready to print-cannot edit?????

This morning I couldn't send an order to the shipment page-I had to add a weight and then the label paid itself and went straight to print!!!! Not acceptable...
  • Susan Mesick
  • 0 votes
  • 1 comment
  • Answered

Update Existing Inventory Walmart

Is there a work around for updating Walmart inventory?

Closed for comments

  • Stephen Dutka
  • 0 votes
  • 2 comments

fedex default recipient FAIL

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't nee...
  • Ben Rosner
  • 0 votes
  • 1 comment
  • Answered

FAIL: Fedex international Customs Default charged to sender

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't need...

Closed for comments

  • Ben Rosner
  • 0 votes
  • 1 comment

fedex default recipient FAIL

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't need...

Closed for comments

  • Ben Rosner
  • 0 votes
  • 1 comment

fedex default recipient

This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't need ...
  • Ben Rosner
  • 0 votes
  • 1 comment
  • Answered

Enable product name from catalog to be used on packing slips

Currently, the 'item_name' from the sales channel is what is used on packing slips.  For my products, the product names contain SEO and other marketing infor...
  • Michael Welz
  • 0 votes
  • 4 comments
  • Completed

SKUs have titles changed on packing slips

I have certain SKUs listed on various marketplaces and all with different titles/names of the products - I would expect that Shipping Easy would pull the SKU...
  • Jadah Westdorp
  • 0 votes
  • 1 comment
  • Answered

Sort the list displayed inventory/products by SKU

Is it possible to sort the list displayed when you click Inventory, then Products by SKU.  It would make it easier to quickly find what you want to EDIT

Closed for comments

  • Greg Gates
  • 0 votes
  • 4 comments

Add Field to Inventory Product Dispaly Arrange columns

Wholesale Price is not a choice of fields to be displayed when you select Inventory Products and therefore does not show up on the edit pick list of items. I...

Closed for comments

  • Greg Gates
  • 0 votes
  • 2 comments

Blocking Known Scamming Customers with Inbound Shipping Rules

Please add customer identifiable information such as the email field to the inbound shipping rules so we can auto-block customers from Amazon or other channe...
  • Lutrra ltd
  • 0 votes
  • 3 comments

USPS Shipping Rates Wrong

I ship mostly USPS Priority Mail and Priority Mail Express.  Today, the same thing I have been shipping around the country (USA) which normally was Priority ...
  • Scott Tilton
  • 0 votes
  • 2 comments
  • Answered

How do I add a rate quote to orders?

I packaged my books and am ready to print labels and ship. These are manual orders. How do I get a rate quote? I ran a rule saying to use USPS first calls pa...
  • Shauna VanderHoek
  • 0 votes
  • 2 comments
  • Answered

Can't login

I just paid for the month in the 17th .....and i can't login. I have shipments to ship.....HELP
  • crystalcooper22
  • 0 votes
  • 1 comment
  • Answered

Packing Slip Format - give line items within bundles on their own line

We offer a "Build Your Own Bundle" option for a specific line of products through the 'Bundle Builder' app by Agile. When someone orders these, the way it's ...
  • Lee Biars
  • 0 votes
  • 3 comments

Store Stopped Syncing

One of my stores, VintageVenece, has stopped syncing.  I have had to manually enter orders or use eBay since 10/09/18. I have 4 stores, the others are fine. ...
  • Ronda Elesh
  • 0 votes
  • 5 comments
  • Answered

Canda Mailing, Postal Code Error

See following. It reports an error with the postal code...I think.
  • Rodger C
  • 0 votes
  • 2 comments
  • Answered