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  3. Feature Requests | Productivity

Blocking Known Scamming Customers with Inbound Shipping Rules

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Please add customer identifiable information such as the email field to the inbound shipping rules so we can auto-block customers from Amazon or other channels that do not have blocking features already built-in.

  • Lutrra ltd
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Hi David, 

Thank you very much for your post! We greatly appreciate your feedback. I’ve documented your request and it will be under consideration for prioritization. 

We will keep an eye out for this post for additional feedback and comments. If we hear this request from anyone else, we will ask them to comment or vote for this post. 

  • Bria B.
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Is there any update on adding a block or flag option for addresses / name / emails?

  • Customer Service
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Hi Eliza, thank you for taking the time to comment on this post. At this time, we do not have a feature that would enable ShippingEasy to block certain addresses or contacts. I will make sure to reiterate to our product team that this is a feature our merchants are asking for. 

  • Sarah M.
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