Print Label Directly From Shopify Orders Page

On the orders screen in Shopify, there is an option to 'Ship with Shipping Easy' under the 'More Actions' dropdown. Currently, when you select this, it just ...
  • Kymberly Toner
  • 0 votes
  • 1 comment

Batch ID - available via API post back?

Hi, We are using the group by batch function all the time now and love it.  Would it be possible to make the batch ID available in the ShippingEasy API post ...
  • Keith Kirssin
  • 0 votes
  • 0 comments

Received exceeds what is on PO

Why can't the quantity received exceed the amount ordered on the PO? Occasionally we are not sure what the minimum quantity of an item is that a supplier wil...

Closed for comments

  • Steve Fausz
  • 0 votes
  • 4 comments

Login Issues

I just create an account and logged out.  I tried to log back in and now it says invalid username or password.  I tried to reset the password but have not re...
  • Renee Lips-Bush
  • 0 votes
  • 3 comments
  • Answered

Error Message

  • Michaelfriend
  • 0 votes
  • 1 comment
  • Answered

Update Unit Cost when Posting a PO

When receiving a PO we'd like to be able to update the unit cost (Wholesale Price) at that time. I'm referring to the Wholesale Price in the product details ...

Closed for comments

  • Steve Fausz
  • 0 votes
  • 6 comments

Cannot creat my USPS account through shipping easy

I set up at USPS account and I cannot connect it to shipping easy. When I try to set up USPS account through shipping easy I keep getting an error message on...
  • Charity Navarre
  • 0 votes
  • 0 comments

Stalled shipment - a problem with a new Int’l Large Letter domestic routing shipment

I made a label for shipping an order from Michigan to Canada using the new domestic transfer station option for international large envelop merchandise. It ...
  • Andrew Ranville
  • 0 votes
  • 1 comment
  • Answered

Cancelled Account

I cancelled my account a few months ago to go with a cheaper option. I want to sign back up with the LuLaRoe discount, but when I enter my LLR email to begin...
  • Lisa Worthing
  • 0 votes
  • 1 comment
  • Answered

shipping cost report

Hello, It should be a standard feature for all plans, including the starter, to get a year end total for all shipping costs incurred for that year. Similar s...
  • Ronald F Kincel
  • 0 votes
  • 2 comments

International Shipping - USPS says I didn't pay enough

Hi I sent a package to the UK and the USPS is telling me I didn't pay enough for shipping. How do I avoid this in the future? Robin
  • Robin
  • 0 votes
  • 1 comment
  • Answered

Auto entered ship to address changed my customer's address to mine.

I have connected LuLaRoe Bless to Shippingeasy to auto import customer addresses.  However, sometimes the ship to address imports as my address.  I have prin...
  • Michelle Schack
  • 0 votes
  • 1 comment
  • Answered

LuLaRoe Orders not crossing over

I have orders that are not crossing over, the only thing that I can think is that I did not charge shipping on these orders, would this create them to not se...
  • Andrea Vivian
  • 0 votes
  • 10 comments
  • Answered

WooCommerce - pending & cancelled transactions are showing up in my shippingeasy dashboard

I've been using ShippingEasy for a couple of years with my wix site and last week I switched over to my new WooCommerce store. I was able to follow the steps...
  • Andrea York
  • 0 votes
  • 1 comment
  • Answered

Ability to sort display order for product categories

It would be great to be able to sort the display order for product categories on this page (so it shows also in related drop-down selections): https://app1.s...

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  • Mark Goll
  • 0 votes
  • 3 comments

Commercial Base vs. Commercial Base Plus?

Is there a difference between Commercial Base and Commercial Base Plus pricing tables for First Class International Flats? Is there a table of rates by Ounce...
  • Doug Noernberg
  • 0 votes
  • 1 comment
  • Answered

Inventory and sales tracking via reports A+++ so far

Hi, we have been using Shipping easy for many years and love the products, service and support.  We are working toward using Shipping easy to figure P&L at a...
  • Paul Husing
  • 0 votes
  • 1 comment
  • Answered

Using Customers Own Shipping Accounts

We are a B-B online store using BigCommerce. Many customers would like to use their DH:/FEDEx/UPS accounts instead of the default Big Commerce Settings of pr...
  • Bwetman
  • 0 votes
  • 1 comment

ShopSite integration

Please include integration for this shopping cart.  We use Shopsite and 3Dcart.  Using Ordoro now and would love to switch to your platform. 
  • Chris LaVoie
  • 0 votes
  • 3 comments

Negative Postage Balance

I am wondering why when I logged in I had a postage balance of -$1.33.... I am not sure how that is possible since you pay for postage up front. I do not hav...
  • Chelsea Parr
  • 0 votes
  • 1 comment
  • Answered

I'm considering an upgrade, but I have questions.

I currently sell on Amazon, eBay, Etsy and WooCommerce (& Bonanza but I have to enter those manually); all the shops are integrated with ShippingEasy, which...
  • Andrea York
  • 0 votes
  • 2 comments
  • Answered

International Store Addresses

Your platform is the only one I've found that allows for store addresses, which is amazing for my marketplace business. Unfortunately, I'm only seeing the ab...
  • Zinith
  • 0 votes
  • 1 comment

Totals are way off... how can I undo Status

I didn't realize that by marking an item as DROP SHIPPED that it would count against my label count...  first of all, that is ridiculous!!   But... how can I...
  • Sarah Seymore
  • 0 votes
  • 1 comment
  • Answered

In'l Flat Merchandise not scanned?

I printed a label using the new consolidating service and shipped an order on 1/25/18 but it still has no tracking updates today (2/5/18) which is over a wee...
  • Zulema Ortiz
  • 0 votes
  • 1 comment
  • Answered

Cancel ConectEasy

HOW do I cancel ConnectEasy as it is no longer useful to me.  Since Bless was integrated, I have to do each one manually.....yes I know about the 'rules' we ...
  • Bette Dillon
  • 0 votes
  • 1 comment
  • Answered

Allow option to enable virtual orders to be processed through ShippingEasy

We currently use WooCommerce platform and would like to have an option to import virtual orders into ShippingEasy as well. Reason for this is that we current...
  • Aloha Shoyu
  • 0 votes
  • 1 comment

Shipping USPS label is HUGE!

I tried changing the print settings to USPS 4x5" and it still prints, even the test print, a HUGE full page label. I can't use this label. I am printing on a...
  • Robert Regan
  • 0 votes
  • 1 comment
  • Answered

ConnectEasy & Bless

I am not sure where to ask this question....if its not here, please tell me where to go.I am on the "free plan" and I have been paying $5/mo to have my scale...
  • Bette Dillon
  • 0 votes
  • 3 comments
  • Answered

cancelling/deleting a duplicate shipment

I created a duplicate shipment just to experiment and see what it did, but then when I try to delete the duplicate, it won't let me (just returns an error). ...
  • Mati Martin-Zeavy
  • 0 votes
  • 5 comments
  • Answered

How can I find out what I paid for shipping last year for tax purposes?

I no longer have a paid subscription for your service and cannot access any reports to find out how much I spent on shipping services last year, which I need...
  • Christine Tierney
  • 0 votes
  • 6 comments
  • Answered