Using Customers Own Shipping Accounts

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We are a B-B online store using BigCommerce. Many customers would like to use their DH:/FEDEx/UPS accounts instead of the default Big Commerce Settings of prepaid and add to order. Does your SW help?

 

Bob

Official Comment

Hello Bob, and thank you for posting to our community!

While ShippingEasy does allow you to enter third party billing credentials for DHL, FedEx and UPS shipments, we are unfortunately unable to affect the front-end of your website. Instead our integration allows the syncing of order details and updating shipping details back to your store automatically.  

How to: Bill my DHL Express shipments to a third party account

How to: Bill my UPS shipments to a third party account

How to: Bill my FedEx shipments to a third party account


If your store platform does not offer real-time quotes, you can only set your shipping rates according to weight, not by zone. This means that you will have to manually set your shipping rate quotes based off of the weights of the package and not their destination.

We do, however, have some additional tips for setting up shipping rates for your store in our guide below.

 
You may want to contact BigCommerce support for further information/assistance adding additional carrier checkout options in your store.
 
Thank you!
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