Packing slip variable name_and_product_options

It is very helpful to have the product options on a separate line using "name_and_product_options, but it would be a lot better if the type of product option...
  • Marie Scholl
  • 0 votes
  • 1 comment

Magento 2.2 NOT Supported?

Hi, we have migrated over to magento 2.2.3 It appears you don't support the mage 2.2 line. We are having the disconnect issues and also no order totals comin...
  • Elliot Gage
  • 0 votes
  • 1 comment
  • Answered

International Flat tracking

I have shipped several packages using the new International flat using the consolidator. However none of them has received a single scan using the internatio...
  • Gabriele Gorla
  • 0 votes
  • 3 comments
  • Answered

Shipping rules: Notes

I would like to see if you can include "notes" into the rules. For example, I wish NOT to print the labels if there are entries in "notes"  If notes is empty...
  • Mathias Ihlenfeld
  • 0 votes
  • 3 comments

Password reset not arriving

We recently downgraded our account temporarily, and now that I'm trying to login to adjust, I'm being told my password is incorrect, and when I request a res...
  • Heather Przystas
  • 0 votes
  • 1 comment
  • Answered

shipping label branding not working

    According to the site, to print out a custom sub-label of size 130x360 on shipping labels, it is necessary & sufficient to provide SE with such a size im...
  • Eden Smallwood
  • 0 votes
  • 3 comments
  • Answered

Ability to set From Business Name on a shipping confirmation email independently

When customer shipment confirmation emails are sent, ShippingEasy "personalizes" the outgoing email address with the name from the default shipping address i...
  • Adam Szarzynski
  • 0 votes
  • 1 comment

My card keeps getting declined

Our credit card on file keeps getting declined but we have more than enough funds. We tried switching to a new card on file and it also got declined. 
  • Albert Stern
  • 0 votes
  • 1 comment
  • Answered

TRIAL PERIOD UPS ???

I am in the trial period.  I wanted to set up UPS shipping NOT USPS.  I don't see a clear way to do that. It appears the only carrier I am being presented wi...
  • John DeBlase
  • 0 votes
  • 1 comment
  • Answered

How can I find out what I paid for shipping last year for tax purposes?

I am a current customer of Shipping Easy and would like to be able to print a report of last years shipments, not just the money I put into Endicia.  Is this...
  • Jan Barnes
  • 0 votes
  • 1 comment
  • Answered

Ability to print postage stamps like competitors and when additional postage is needed

After I have selected the wrong container and need to add more postage, you have to recreate a new label edit the shipping container and procedure is to canc...
  • Maxine Addington
  • 0 votes
  • 1 comment

Add additional Quick Ship, need more than 10 for all USPS container variations

I would love at least 15-20 quick ship options for my inventory that I frequently ship in USPS containers have many sizes and rates and I have first class pa...
  • Maxine Addington
  • 0 votes
  • 1 comment

Dashboard Enhancement - Delivery Exceptions

 Shipping hundreds of packages each day/week, it would be very helpful to have an Package Exception Alert tile that lists packages/tracking numbers that have...
  • Nathan Harkrader
  • 0 votes
  • 1 comment

Item Name Tag for Email Template

I understand this tag {{shipment.list_of_line_items}} list all shipping information. However what is the tag for if I only want to mention the item name they...
  • Cornelius Wilson
  • 0 votes
  • 1 comment
  • Answered

Order Issue

 I had a order that didnt show up and I did select the shipping tab when invoice was made. I went to check my store and it doesnt show it is connected like t...
  • Myrsia Parrish
  • 0 votes
  • 1 comment
  • Answered

Magento 2.2+ Support

We have a store live on the Magento 2.2.1 platform, and after getting multiple reasons of why the store was disconnecting from Shippingeasy every night, we w...
  • Thomas McGreevy
  • 0 votes
  • 3 comments
  • Answered

Ship To Address not transfering from BLESS

 I shipped out 3 packages through BLESS app and all 3 labels printed the ship to address as my address not my own. I didn't catch it until the mail man retur...
  • Rebecca Calandrelli
  • 0 votes
  • 2 comments
  • Answered

Charged me the monthly fee even though I cancelled.

I can't seem to get ahold of anyone.  The links for support on email etc, don't work.  I signed up for my LLR business, looked at the features and pricing an...
  • Randi Young
  • 0 votes
  • 1 comment
  • Answered

Endicia Account

How do i find the Endicia account number from before they merged from First class postage / Priority to one account.  I dont think i have received a refund. ...
  • Selena Evans
  • 0 votes
  • 2 comments
  • Answered

Email shipment confirmation from address name issue

When customer shipment confirmation emails are sent, ShippingEasy "personalizes" the outgoing email address with the name from the default shipping address i...
  • Adam Szarzynski
  • 0 votes
  • 4 comments
  • Answered

Display unbundled skus on packing lists/Pick Lists

Is this possible?   Currently when we generate packing slips or pick lists it displays the BUNDLE sku and not the individual skus in the bundle. We don't pre...
  • Nieko Gunther
  • 0 votes
  • 1 comment
  • Answered

orders not showing up

I set up my account a few days ago for my lularoe business. I've done the integration and saved all the API codes like the video says but no orders are showi...
  • Candice Acton
  • 0 votes
  • 1 comment
  • Answered

Tracking Number Not Found - Order doesn't exist?

I am currently testing this service and to be honest, it leaves much to be desired.  An order was shipped through StorEnvy's interface.  Everything went fine...
  • Kandace Walker
  • 0 votes
  • 1 comment
  • Answered

automatic weight reading for manual orders

When creating manual orders it would be nice to have shipping easy read the weight from a USB scale automatically like it does when creating a shipment.
  • Camille McConnell
  • 0 votes
  • 0 comments

Provide Order Confirmation Color Codes Based on Order Tags

In shopify we can apply tags to orders. We need to assign color coded order categories based on an order tag.
  • Jason Guarino
  • 0 votes
  • 0 comments

Connecteasy not launching on Mac High Sierra

I have 2 MacBooks with high sierra on them, one of them it works fine the other one I can not get to work.  I have downloaded and reinstalled multiple times ...
  • Danielle Popa
  • 0 votes
  • 1 comment
  • Answered

Editing shipping weight

When editing shipping weight from the Orders page it would be nice to have the weight automatically entered from a USB postal scale like it does when you cre...

Closed for comments

  • Camille McConnell
  • 0 votes
  • 2 comments
  • Completed

BLESS

 Hello,   I followed all of the steps to connect Bless and When I add my API codes to Bless It says "Incorrect API Keys, please check keys and try again." Wh...
  • Nicole Hubbell
  • 0 votes
  • 1 comment
  • Answered

Exporting correct Addresses from Bless

I'm a Lularoe consultant, just signed up because this is supposed to be faster and easier. Please please PLEASE upload the correct shipping address of my cus...
  • Amanda Geary
  • 0 votes
  • 1 comment

2-Way Inventory Sync with Bonanza

We'd like to see 2 -Way Inventory Sync with Bonanza. I just chatted with a rep from SE and was told that it is not possible "Due to the fact that Bonanza doe...

Closed for comments

  • Steve Fausz
  • 0 votes
  • 1 comment