I have shipped several packages using the new International flat using the consolidator.
However none of them has received a single scan using the international tracking number (i.e. UMxxxxxUS) regradless of the destination country.
If I use the domestic tracking number on the label the packages have been received by the sorting facility.
thanks for the reply.
However this is not about unreliable tracking in the destination country (first class ans priority packages, depending on the destination country, suffer from the same issue).
It's about total absence of tracking in USA as well. All my packages show as:
March 22, 2018 at 6:34 pm
Arrived Shipping Partner Facility, USPS Awaiting Item
TORRANCE, CA 90505
This is regardless of the destination country (including Canada, Germany and UK which usually have very reliable international tracking)
Hello Gabriele,
Thank you for the reply.
If your domestic tracking is not being updated we would recommend contacting your local post office or USPS directly via phone at 1 (800) 275-8777 for additional updates. Since they are in possession of your shipments and delivering to the consolidator, they should be able to provide domestic tracking information.
Thank you.
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Hello Gabriele, and thank you for posting to our community!
Once your First Class International merchandise shipments arrive at the consolidator, they are processed through customs and then shipped on to their country of destination.
However, because of the budget rates for this service, international tracking to the destination countries border may or may not occur and will often depend on the country.
While our consolidator has informed us it would be safe to assume a shipment is on route to it's destination after approx 1-4 days depending on customs, we do not have any additional information to confirm that with.
If international tracking is a must need for your business, we would instead recommend using the Priority Mail Express International service, Priority Mail International service, or First-Class Package International Service. Those services are described in more detail in the link below.
What options do I have for international shipping?
Thank you.