Received exceeds what is on PO

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Why can't the quantity received exceed the amount ordered on the PO?

Occasionally we are not sure what the minimum quantity of an item is that a supplier will ship, so we order the lowest amount that we would like to get. Today we had a PO that had 10 items that we had ordered 6 of each and actually received 12. We had to receive the 6 pieces per item on the PO, then manually go back into the products and add the other 6 pieces.

This can get to be quite cumbersome, since doing it this way you need to note each item that was received "short", then go into the products and manually add the additional pieces received. This leaves too much room for error!

Please fix this so that we can enter more than what was originally ordered on the PO when receiving orders into inventory.

Official Comment

UPDATE: ShippingEasy retired the Inventory Management subscription in June of 2020. Our Product Catalog stores a comprehensive list of the products you sell and allows you to add your product information to leverage product and SKU details to ship more efficiently. Learn more about our Product Catalog.

Existing Inventory Management subscribers will still have the ability to use the features specific to Inventory Management, however, we are no longer supporting new subscribers.

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Hi Steve,

Thank you for sharing your feedback. Receiving an amount more than the quantity on the purchase order would create inconsistencies in the inventory levels. The correct purchase order process for this situation is to edit the purchase order quantity and then select Receive All. This is an industry standard to ensure accurate tracking and accounting. Thank you again for reaching out!

Adair Belisle [Product Manager]

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Steve,

I understand your logic of adjusting the PO quantity and then receiving it in full, but what about cases where my supplier accidentally sent one or two extra items? I would rather not adjust my PO since I didn't actually pay for that amount, I'd rather show that they over shipped a couple items (which generally off sets the products they are short on by one or two items). They didn't actually make me buy a couple extra, I just got a couple extra and want to show that they were extra so it matches my accounting that would show I only paid for the amount on the PO originally. 

Any feedback on that?

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Hi, 

Thanks for the additional input. We have logged your request and it will be under consideration for prioritization. If there are any updates, we will be sure to update this post. Also if we hear this request from other customers, we will be sure to direct them to share their feedback here as well!

 

 

 
 
 
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