I started a free basic account on Nov. 21. You charged me $29.00 on Dec. 22. I would like to cancel my basic accout and get a refund of this amount. I loved your service, but do not have enough business to pay for it.
I started a free basic account on Nov. 21. You charged me $29.00 on Dec. 22. I would like to cancel my basic accout and get a refund of this amount. I loved your service, but do not have enough business to pay for it.
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Hello Mark, and thank you for posting to our community!
Due to the sensitive nature of your request and potential security risks involved, we would recommend you contact our support directly at issues@shippingeasy.com.
Please be sure to provide your full name, your ShippingEasy account name, and mention your request for a refund. One of our Customer Success Advisors will be able to verify your account and assist directly with your request.
Thank you!