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Endicia error
When I try to buy postage I get the following error: Account #1342340 has been suspended. Please Contact ShippingEasy Support for assistance.
I can't contact...
Mark Inactive link broken using FireFox
The Products > Mark Inactive link doesn't work in FireFox (and Inventory tab doesn't work at all in IE).
Woocommerce suddenly not syncing
Woocommerce stopped syncing sometime in December, and now seems to occasionally sync but always incompletely and sporadically.
1) In Woocommerce Settings -> ...
Manual Order Store Choice
It would be a useful feature to be able to choose what CSV store to choose from when hitting the "Manual Order" button. We use manual orders to make correcti...
User Permission
I just signed up for ShippingEasy, integrated it with my Shopify store and I'm testing out the process. I created a new user and unchecked all the permissio...
USPS package selections not showing in list
I am on the Ready to Ship page trying to ship a small packet to Spain.
I have followed your instructions and selected USPS>First Class Mail> Large Envelope/...
PICK & PACK, EXPORT PICK LIST CSV - ALL ORDERS
1ST why is the csv request (download csv pick list all orders)sent as email containing a link to process that pop ups a screen to down load in stead of just ...
Last Sync 12/2 - WooCommerce
I know this has been brought up already but this is pretty serious.
My store say the last time it synced was 12/2 I have orders in WooCommerce that need to b...
FBA inventory sync
Hello,
I have alerted you over a month ago, nothing has been done, and this needs to be fixed asap please!
I use SE to send FBA stock levels to other stores,...
Orders from 3dCart not Syncing 2018
They just stopped syncing last week. When I try to reset everything, the link telling me how to get the 3dcart token does not work when I click it. How do I ...
Trial Setup - Physical Address could not be verified with USPS
Hello,
I am trying to setup an account with Shipping Easy but cannot make it past Adding a Shipping Carrier. When I enter all of my information, it cannot...
New Walmart integration - New style API keys
In Walmart, their API key system is now using:
"New Access Token based Authentication (Preferred Option)
Use the Client Id and Client Secret to get an access...
No support for trial users??? I can't get started! UGH!!
Ok, I have an existing USPS, UPS and Fedex account.
I tried adding my USPS account, it was created and then disabled. The message I'm getting is "Account #1...
Orders showing ready to print-cannot edit?????
This morning I couldn't send an order to the shipment page-I had to add a weight and then the label paid itself and went straight to print!!!! Not acceptable...
fedex default recipient
This is one of the biggest problems we've had with Shipping Easy so far. For Fedex international the default recipient is set to sender. I really don't need ...
SKUs have titles changed on packing slips
I have certain SKUs listed on various marketplaces and all with different titles/names of the products - I would expect that Shipping Easy would pull the SKU...
USPS Shipping Rates Wrong
I ship mostly USPS Priority Mail and Priority Mail Express.
Today, the same thing I have been shipping around the country (USA) which normally was Priority ...
Can't login
I just paid for the month in the 17th .....and i can't login. I have shipments to ship.....HELP
Store Stopped Syncing
One of my stores, VintageVenece, has stopped syncing. I have had to manually enter orders or use eBay since 10/09/18.
I have 4 stores, the others are fine.
...
Canda Mailing, Postal Code Error
See following. It reports an error with the postal code...I think.
Shipments page not working
on this page:app.shippingeasy.com/shipments
getting this message for all orders for the past hour: "A server problem has occurred..."
any thoughts?
UPDATE - ...
PayPal orders not syncing
I'm about to lose my ever-loving mind. :) I CANNOT figure out why my PayPal orders are not syncing. I've researched on this forum and made sure that my PayPa...
Wrong currency shown on packing slip always
We list our products on eBay international sites, eBay Italy for example. When we get an order on those the amounts on the order are in whatever the local c...
A Forum Link?
What happened to the forum link from the main shippingeasy page? New users, and those of us looking for answers on have the limited help button on the bott...
Split shipping problem (Help)
I use Ecwid and SE. I split a lot of my orders. The issue is the tracking emails. Right now, Ecwid is sending these emails, but I am aware that SE can also. ...
Endicia Professional - Account Authorization Failed
I have 3 associates that are unable to access Endicia Professional. As soon as they open the software they receive an error.
Error: an error occurred while t...
Americommerce store disconnected and can't reconnect
My Americommerce store disconnected and when I try to reconnect, it says, "Credentials could not be validated".
I went through the instructions and generated...
Subtotal showing wrong value in ShippingEasy orders page
Hi
I'm trying to place an order with the Shippingeasy API and facing an issue.
Identified issue: Subtotal showing wrong value in ShippingEasy orders page (ht...
Sending Tracking Information for drop ships
Emails not sending when you mark an item as shipped. No way to automate in Magento.