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Bigcommerce Disconnected Account
How do we reactivate a disconnected account followed the instructions on the link provided still unable to get to the confirm page after archiving store.
Username already exists problem!
I am a LuLaRoe consultant that used to use your services before you and LuLaRoe merged to streamline the shipping processes.I canceled my account for a while...
New Customer with instantly Suspended Endicia Account, asked security question I've never heard of
I'm not trying to cross post. I commented elsewhere, but then noticed that thread was marked as "answered" -- so I am concerned I won't get help there. Below...
UPS Sure Post Rates
Hi there, I integrated my account but my UPS Surepost rates are not showing up. I called UPS and they said this is Shipping Easy question but there is no sup...
Searching a Product, always goes back to the main page of products
This is really REALLY irritating, every time I search a product sku or name in the search bar, it takes me to that product, but just after a second of showin...
Magento 2 Product Attributes on Packing Slip
When an order is pulled from Magento 2, the item information should pull the:Attribute Label not theAttribute Code
The Attribute code is not always hel...
labels won't print
I have had an account for a few years, and was using it seamlessly. The last label printed in April. I tried printing labels on a few occasions at the beginn...
cant change printers
our system has worked fine for months then today when i go to choose my printer and not my partners it gives me an error, she cant even choose my printer fro...
Orders coming over as ounces instead of pounds
Hi, Out of the blue, perhaps about 2-3 weeks ago, all my WooCommerce orders started syncing over as only ounces, instead of pounds, so I have to manually fil...
Cancel My Account
I have tried to cancel my membership that I just setup yesterday on the free trial with no success. Please cancel my membership as I do not want this service.
Charged twice for fedex shipment
On May 3rd, after I integrated myFedEx account with SHipping Easy, I was billed $29.21 for an overnight small package. THEN, FedEX billed me separately, $65 ...
NOT SHOWING AS CARRIER OPTION IN PRESTASHOP!!!
Hi I signed up for this and am about to delete my account!!! I added it to Prestashop and it is not a carrier option!!! There is NO FINAL tutorial explaning...
More Order Sync Problems
Again today, SE is not syncing an order that's over 1.5 hours old. No amount of clicking on the refresh, clearing my browser cache or reloading the order pag...
Need integration for Magento 2.2
These things aren't showing and I need them to work or I'll need to find another shipping service platform. I am now on M 2.2.2
Color & Size (showing attrib...
{"errors":[{"message":"Access denied.","status":401}]}
{"errors":[{"message":"Access denied.","status":401}]}
Need Magento 2.2 Support!!
Need Magento 2.2 Support!!
Any idea when Magento 2.2 will be supported? Is there any kind of work around I can use to keep the store connected automatically....
Cannot Create Quick Ship Return Label
I'm trying to create a return label but when I click on the "Save & Get Rate" it keeps highlighting the Weight section telling me I need to enter a weight. I...
Storenvy error
When trying to purchase my shipping label through storenvy I received the error below when I clicked "complete purchase". I haven't had this problem before a...
Paid for Shipping, never recieved email for shipping label.
Hi, i recently paid for shipping on an order from my storenvy shop and though my bank shows that the money has indeed been taken for shipping, I never receiv...
No usps, no $$, no labels
Due to your bug, I am now showing a $0 balance. Can't print paid for labels or cancel when I had to purchase them elsewhere, can't call, can't email, can't c...
Labels paid, failed to print, no postage available
Added postage, clicked "pay"m labels failed, money deducted, no labels available to print and no money on account.
All order totals show as $0
Orders are imported from our Magento 2 store. The strange thing is, the item price and shipping paid are there, but the subtotal will be negative the amount ...
Unable to print shipping labels
Please help- when I press print shipping labels system shows :The application encountered an internal error.
Please advise,thank you.
Unable to print shipping label even use different browser
Hi support team
please help- Still cannot print shipping labels and I tried to use different Browsers. I need print those labels asap, please advise!!
Thank ...
Why no Magento 2.2+ Support yet?
When will you be coming out with support for Magento 2.2+?
Can not get to Billing page
Can not get to billing page. It keeps going to the page where it asks for my credit card information. I think this is very suspicious as that is the page whe...
shipment history gone and postage
Hello,
I updated my payment information for my plan, and lost all history of shipments and postage I had on my account. How can this be resolved?
thank you
FromCompany errors no matter how I adjust 'company name' setting
Hi all. My name is Matthew Hornbostel. I've decided to give this service a shot.
At the moment I am starting to regret signing up.
I've tried changing the '...
Shipment History Not Updating or Displaying Properly
Hello SE,
Please take a look at the Shipment History function. It isn't working. Right now it only shows 2 of our orders from today and a total of only 13 fo...
Turned on Marketing and store stop syncing with Woocommerce
Hello,
We decided to give Shippingeasy marketing a try and now our store stopped communicating with woocommerce. We get the orders from woo but when we compl...