Magento API and Version

So what Magento APIs does Shipping Easy use for Magento integration? salesOrderInfo? Also, which version? 1 or 2?
  • Stephen Steinkirch
  • 0 votes
  • 3 comments
  • Answered

How do I sync my Eleventh Avenue store with Shipping Easy?

I have followed the directions found on both Eleventh Avenue AND Shipping Easy. However, my orders are still not showing up. Suggestions?
  • Leslie Ferris
  • 0 votes
  • 1 comment
  • Answered

Account won't update

I updated my credit card a while ago on both Endica and Shipping Easy and when I go to add more money for postage I keep getting an error update card. Can s...
  • Connie Conrad
  • 0 votes
  • 1 comment
  • Answered

Mark Orders as Unshipped

I am new to Shipping Easy, and in an attempt to clean up my Orders page, I marked a bunch of old order as shipped not realizing that would affect my ship cou...
  • David Weidmayer
  • 0 votes
  • 1 comment
  • Answered

Requesting access code

Hi, I want to integrate shipping easy with nopcommerce but in order to register I need to choose an ecommerce platform where nopcommerce isn't listed. So the...
  • Ricardo Schiller Pinto
  • 0 votes
  • 1 comment
  • Answered

Do you all include taxes in the shipping price that I pay per order?

Do you all include taxes in the shipping price that I pay per order? I can only see a total , it is not broken down by charge, tax, etc. let me know asap @ r...
  • Daniel D
  • 0 votes
  • 1 comment
  • Answered

exception coming in php open api integration

Hi, I am trying PHP open api to find an order. after including lib, i am executing below php statements. Order id mentioned exists in our store $order = ne...
  • BK Hopgood
  • 0 votes
  • 2 comments
  • Answered

Capture Email Addresses and Names

I need to have the ability to capture the email addeesses and names of our clients. Where can I set this up in ShippingEasy?
  • James Clark
  • 0 votes
  • 4 comments
  • Answered

ConnectEasy -- How to print from two computers

Hi there -- I intially set up Connect Easy on my laptop and it worked great connecting to my label printer. I now need to be able to print from both my lapto...
  • Kelly Bernal
  • 0 votes
  • 5 comments
  • Answered

3dcart store integration not working

i have follwed the video and steps on integrating but everytime i click verify and continue, it says credentials could not be validated, what am i doing wrong?
  • Christopher Sorenson
  • 0 votes
  • 5 comments
  • Answered

How can I remove the shipping costs from the shipping label?

  • Barzeen Soroudi
  • 0 votes
  • 1 comment
  • Answered

Equipment Questions

Do you require the upgraded plan to use two printers. one to print invoice/pick sheet using laser printer and one to print our 4x6 label using dymo 4xl. Why...
  • Connie Smith
  • 0 votes
  • 5 comments
  • Answered

View Previous Posts

Is there a place for me to view my previous posts/questions within the Shipping Easy system?
  • Connie Albus
  • 0 votes
  • 1 comment
  • Answered

PrestaShop Postback

I can't get the postback function to work. I setup my SSL and freindly URLs today. I reinstalled the module and I still get an error during postback. I don't...
  • T Blair
  • 0 votes
  • 5 comments
  • Answered

Does this software work outside the USA/Canada?

I was initially pleased when I went to the "book a slot with a shipping expert" page and it automatically offered me times based on London/GMT .. hey, these ...
  • Robin Szemeti
  • 0 votes
  • 4 comments
  • Answered

Website Shipping Error

When some customers try purchasing products through my e-commerce, they have issues with shipping addresses and it tells them that there are no shipping rate...
  • Daryl A Hernandez
  • 0 votes
  • 1 comment
  • Answered

Instructions to Carrier Delivery Person

When I was shown the demo I asked about how to add shipping/delivery instructions (Ok to leave at door, Please leave at the side door, Please deliver to back...
  • Connie Albus
  • 0 votes
  • 7 comments
  • Answered

Shipment not delivery yet! URGENT!

Dear Shippingeasy, Greetings from Sense Asia! We are contacting you with one of our shipment has not been delivered yet. The tracking number is: LZ8194960...
  • Sense Asia
  • 0 votes
  • 1 comment
  • Answered

USPS Shipping Rate Has Increased!

Dear ShippingEasy, Greetings from Sense Asia! As your notification about shipping fee increasing from USPS. And you are trying to resolve this problem. Cu...
  • Sense Asia
  • 0 votes
  • 1 comment
  • Answered

How to use my own Endicia account with Priority Mail?

I have my own Endicia account with Commercial Plus Cubic rates. I have connected it with my ShippingEasy account but it will only allow me to print non-exped...
  • Craig Davis
  • 0 votes
  • 2 comments
  • Answered

Frustated With this Service

Why I can Print any Label or Why I can use this Service for Created Manual Labels Please Answer me - email or phone.
  • Juan Vazquez
  • 0 votes
  • 1 comment
  • Answered

Labels Not Printing Correctly - Cutting off

When I select for the labels to generate a specific way, they are printing the same for all options. They print in the corner of the 8.5x11 sheet and it cuts...
  • Gray Anderson
  • 0 votes
  • 1 comment
  • Answered

Auto Ship - Pick List order sequence

When I'm utilizing Auto Ship, my labels do not print in the same order sequence as my Pick List. This is time consuming when filling orders and having to fu...
  • TREY MCCASKILL
  • 0 votes
  • 1 comment
  • Answered

How do I test the intigration in Prestashop?

I've installed the Prestashop module and entered in all the API keys and such but, I don't think that my store is actually communicating with Shipping Easy. ...
  • Alan Hefner
  • 0 votes
  • 3 comments
  • Answered

Cannot choose priority

I am having the same issue as the person below, I copied and paste this: I noticed I can't choose the flat rate envelope shipping service for USPS anymore.....
  • Venus Perez
  • 0 votes
  • 1 comment
  • Answered

I selected "Starter" for my monthly plan, will I be charged at all?

I don't want to have chosen something that I thought was free, and then later find out it was just a temporary free trial.
  • Lynn Nevarez
  • 0 votes
  • 1 comment
  • Answered

Shipment histroy

How can I find a shipment history over 60 days?
  • Noriko Shiao
  • 0 votes
  • 1 comment
  • Answered

How to ship 50+ packages without existing orders

I just switched to Shipping Easy from another provider. I have an existing subscription club, with over 50 members. How can I quickly create shipments for th...
  • Mickie Maxey
  • 0 votes
  • 1 comment
  • Answered

Zebra ZP500?

I'm considering switching to Shipping Easy but want to first be sure that it's easily integrated with a Zebra ZP500 printer. By easy, I mean true print to t...
  • Sj W
  • 0 votes
  • 1 comment
  • Answered

Full control of email template? Or handoff to shopify?

I have a custom email template that I use for my order confirmation and drip campaign emails on shopify and via mailchimp, but when I attempt to use it with ...
  • Kevin Nelson
  • 0 votes
  • 3 comments
  • Answered