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Fedex accounts
I don't presently have a Fedex account. I ship infrequently via Fedex but occasionally I have a large package I need to ship via Fedex ground.
I have had a F...
Charges from USPS and Endicia
Hello,
I am getting charges showing up in my account for not only the amount that I added to my shipping easy account so I can print labels (Endicia), but al...
USPS scan forms - 2 forms?
I just want to make sure I understand.
Because we had to setup 2 Endicia accounts (first class and priority) ... we now have to print 2 scan forms?
Is there ...
Customer addresses on shipping labels
Hello, many of my customers have shipments sent to them at their offices. For example:
Jack Ship
c/o ABC Company
123 Main Street
Anywhere, USA 12345
I tri...
Shipping date
I purchased an international shipping label; however, the product was on backorder and couldn't send the order as indicated on the label. How can I change th...
getting Bundles to show up on Pick List and Packing Slips
How do you ge Bundles to show up on Pick List and Packing Slips
Thanks
Challenge with CSV file data
In the SKU column of the export file SKU the field sees UPC codes as Scientific Numbers. Is there a way to send this as Number with no decimals or a text fi...
Endicia account issue
I got this message:
Account # has been suspended. Please Contact ShippingEasy Support for assistance.
Bin Numbers On Packing Slips!
I don't know why warehouse bins isn't available on packing slips but my team makes too many errors without this feature as we have 20 isles of clothing they ...
How to find orders that were created before integrate?
Hello,
I just integrated my Amazon store with shippingeasy today.
How can I find previous order on shippingeasy? I search on the order id but it shows ther...
Purchased incorrect Endicia Postage
Hello, I accidently purchased First Class Postage instead of Priority Postage. Endicia indicates that I must Close the First Class Postage for a refund. Howe...
Order numbers Shopify vs Shipping Easy
My Shopify Order #'s have a prefix that is dropped by Shipping Easy's shipping confirmation and labels. Can I do anything about this?
thanks
On dropshipping orders, I can't select UPS or Fed Ex as options
Why can't I select fed ex or ups as options for drop ship orders? Is it because I don't have an account set up with them through the app?
Cannot get the International Shipping Guide despite multiple attempts!
My boss and I have both tried multiple times, but we get nothing. And yes, we've checked our spam folders and every other folder we have.
This is irritating...
USPS label not printing correctly
Using a Zerbra GX420d printer. It worked fine until our shipping computer died. Now that we have new computer the USPS labels will not print correctly. All o...
How do I get in touch with you!!!!!!!!!
I cant log in because I dont know why and I can get to chat because I CANT log in. I cant get the phone number because I CANT log in. I cant contact anyone t...
How Do I Change Quadrant Label Is Printed In???
Hi all,
How can you choose where the label is printed on your label sheets?? I'm using the smaller labels, so I have four labels on a sheet. And if I only ...
DHL Express International
Shipping Cost is always zero when DHL is selected
no option to enter dimensions
I'm shipping an oversize item so I know its dimensions may be relevant to the pricing. I know there are supposed to be fields to enter dimensions here: https...
Add pick up option to the label
Dear Shipping Easy,
We would like to ask for your urgent help.
We have made shipment for our parcels from our address Ohio 44143 to IL 60433.
And most of th...
Autoship and Advance Shipping Date
When I use Autoship it doesn't seem to follow my settings to Advance the Ship Date. I have my account set up to set all shipments past 10 AM to the next day....
Can't select carrier service for international packages!
I've used the shipping easy app through my Big Commerce account for a couple years without issue. All of a sudden I can't get it to cooperate with internatio...
How to enter order manually and match it to existing order in Woocommer?
We just started using shipping easy. All pre-existing orders from the few days before we started using shippingeasy won't "Send to Sihppingeasy" It simply do...
amazon custom
do amazon custom orders import the customization information? if so, can it be printed on the pack slips?
Automate Printing of Shipping Slips
Greetings,
Is there a way to automatically print Shipping Slips for new orders that come in?
Kirk
Where do I get the prices to upload on Magento as CSV files?
We need to load the CSV Magento chart with the states, prices and conditions but we don't know where to get them
Reports
Is there a way to make reports? I'm trying to print out a monthly report for how many items I've shipped and how much I paid in postage. I saw that there we...
Zip Code Rate Calculator
We just opened up our store today and our team has requested the "generic shipping rate calculator".
Can this post be added to that 2015 post and updated ple...
Signin for Forums
Not being 'nitpicky' .. well maybe just a bit, but if I am already signed into Shipping Easy, why do I have to sign into Shipping Easy Forum?
Label failed retry button doesn't work
When I click the retry button on the failed label on the shipment history page, it takes me to a "Return home" or "I need support" page. I need the failed la...