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printing page wont load
when I push the print button the page that pops up so I can print it wont pop up, it just keeps loading. no matter what I do it just keeps loading, everythin...
Calculate shipping costs on customer end
I'm using woocommerce and there are multiple addons to choose from to allow for shipping costs to be added into the cart total for the customer to pay for an...
USPS and their new APV system starting in 2 weeks
On August 1st, USPS postage will be automatically checked by their computers and rebilled (higher and lower) based on their calculation of postage instead of...
Royal Mail Import Handling Charge - includes VAT or Not?
We refund UK customers who get charged this import VAT by ROyal Mail (including £8 handling fee).
My question:
Is the £8 handling charge inclusive of VAT?...
Add shipped orders to Orders Page
Hi,
I am a amazon seller, some orders had already confirmed as shipped in my store, but actually I haven't shipped the item yet. Because if I don't confirm s...
picking slip with price
I would like my picking slip able to show the total of the order. is that anyway we can do? thank you.
Customer Said never received package
My tracking shows package as delivered in/at mailbox but customer says they never received anything.
Amount spent on shipping
I'm looking for a report that shows how much I have spent on shipping that can be split between different stores. I've been browsing your app for Big Commer...
Sync Custom Fields with 3dcart
We are new to ShippingEasy and 3dcart. We have it integrated but have one "custom" field in 3dcart we'd like to print on the packing slip. Does anyone know...
I didn't sign up for this. How do I get it off my shipping easy??
Please take this off my bill.
receving shipments from supplier
Hello, I am in the process of setting up my woocommerce web store. I think I understand how to use shipping easy for orders, but what about packages coming F...
Customs Value Doesn't Include Discounts (using Shopify)
Hello, I'm using ShippingEasy with Shopify. I've noticed that when SE imports international orders from Shopify, it's filling the Customs form value with the...
Shipping easy account downgraded endicia won't reconnect
My shippingeasy account was downgraded to the free account. My Endicia won't reconnect now. It says it's scheduled to be closed. I need this reactivated a...
Double Lables
I accidently printed the same lable twice on some orders. How do I get my money back?
get account balance back
Hi! I am no longer using Shipping Easy and would like to get my account balance of $18.64 back. Anyone know how I can do this? Thanks!
General Help Needed
I just signed up today for Shipping Easy and am finding it very confusing.
I understand we get signed up for two Endicia accounts and I got the emails regard...
Packaging Rule
In an effort to streamline our shipping volume, it would be very helpful to be able to establish rules to allow certain items/quantities to be shipped in pre...
Unable to void a UPS label
I have been unable to get support for canceling a label from UPS or the local UPS store. I created a UPS Label on 5/2. I packed the box and took it to a loca...
Cancel membership
How can I cancel my membership. I have not use this service. Very confusing. I have tried many times to get in touch with someone live. No one even gets back...
Cant buy more postage!
I am trying to buy postage and get the response " The account credit card’s expiration date has passed. Error encountered (Log ID: 23828)" However my Expirat...
Shipment "Lost" Help Needed - New User
Hey y'all. I am a new customer and shipped out two packages. One to a lady literally right across the street from the other. One lady received her package bu...
Seller on Eleventh Avenue
Why can't I see any of my current order from Eleventh Avenue?
Syncing New Products/SKUs to store quantities
Is there a surefire way to sync new products added manually in shipping easy and then ebay/Amazon with the same SKUs? I used to be able to get them to sync ...
How can I change the store name?
When my customers receive an email, the FROM field includes the store name in my sidebar under "Stores." How can I change the store name?
I'd like it to be m...
Mysterious charge?
I tried out SHIPPINGEASY in early January & found out that it wasn't for me. So I canceled out. Then I get a mysterious charge ($29.00) on my credit card. ...
Insurance not printed on label
I just purchased International postage with insurance. The Label has printed 3 pages (Customs Declaration, Postage, and Dispatch Note). Nowhere does it sta...
Chromebook OS - ConnectEasy
I have a chromebook and I am trying to figure out how I can print my shipping labels. I have the Google print. Anyone help me? I need to know if this is goin...
Prestashop
My call back URL in prestashop does not contain the "S" in https// but in the store settings it does. I cant seem to get my store to connect so I am wonderin...
Year End Receipt
Hi there. I was wondering if there was anyway to get a concise print out of how much money was spent on shipping for 2016. Thank you so much for your help!