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International Shipping - USPS says I didn't pay enough
Hi
I sent a package to the UK and the USPS is telling me I didn't pay enough for shipping.
How do I avoid this in the future?
Robin
Auto entered ship to address changed my customer's address to mine.
I have connected LuLaRoe Bless to Shippingeasy to auto import customer addresses. However, sometimes the ship to address imports as my address. I have prin...
Commercial Base vs. Commercial Base Plus?
Is there a difference between Commercial Base and Commercial Base Plus pricing tables for First Class International Flats? Is there a table of rates by Ounce...
Inventory and sales tracking via reports A+++ so far
Hi, we have been using Shipping easy for many years and love the products, service and support. We are working toward using Shipping easy to figure P&L at a...
Using Customers Own Shipping Accounts
We are a B-B online store using BigCommerce. Many customers would like to use their DH:/FEDEx/UPS accounts instead of the default Big Commerce Settings of pr...
Negative Postage Balance
I am wondering why when I logged in I had a postage balance of -$1.33....
I am not sure how that is possible since you pay for postage up front. I do not hav...
I'm considering an upgrade, but I have questions.
I currently sell on Amazon, eBay, Etsy and WooCommerce (& Bonanza but I have to enter those manually); all the shops are integrated with ShippingEasy, which...
Cancel ConectEasy
HOW do I cancel ConnectEasy as it is no longer useful to me. Since Bless was integrated, I have to do each one manually.....yes I know about the 'rules' we ...
Shipping USPS label is HUGE!
I tried changing the print settings to USPS 4x5" and it still prints, even the test print, a HUGE full page label. I can't use this label. I am printing on a...
ConnectEasy & Bless
I am not sure where to ask this question....if its not here, please tell me where to go.I am on the "free plan" and I have been paying $5/mo to have my scale...
How can I find out what I paid for shipping last year for tax purposes?
I no longer have a paid subscription for your service and cannot access any reports to find out how much I spent on shipping services last year, which I need...
Postage Report
I downgraded my account to the basic/free option since I dont ship out as much as I used to. Where can I find my postage report now? I dont see an option any...
Reactivating Account
I'm interested in going back from the starter account to the basic plan but I have several questions. Because I don't currently have a paid subscription I do...
Shipping Reports
I canceled my account last year. As a result, I am unable to access and reports. I need these reports for tax purposes.
Integrated with PayPal but orders not imported
I made sure the email was in my settings. I cannot figure out why they aren't syncing. Do I need to wait if I manually tell it to sync?
Where is my account transaction history?
I am looking for my account transaction history for year end taxes. Around half of my transactions that I see in my credit card statements from Endicia are u...
Shipping Easy and Bless integration
Hello!
I followed the steps, added the API keys, and created an order for myself, paid with cash, so it is now complete however it does not show up in orde...
I want to end my free trial so I can upgrade
I want to integrate my shipping easy account with LuLaRoe Bless, but I am getting a notification that I can't use API while in the free trial. How do I cance...
Cancelled Account
Hello
I cancelled my account a little while ago but would like to come back to using your free service. I tried to login but it says account cancelled and ...
Cancelled Account
My Account was previously cancelled but I'm looking into starting my account again since the new integration with the company I'm with. Can you help me get ...
Distribute # of shipments allocated across multiple websites
We are evaluating WooCommerce with ShippingEasy as our standard solution moving forward for all new clients as well as migrating existing clients to it over ...
ACCOUNT SETUP
Trial period expired. tried setting up account with credit card but am not allowed to enter street address. Error response is "ooops. something went wrong. I...
Prematurely cancelled my account
I meant to downgrade, but accidentally cancelled it. Can I get it back or is it gone for good? I hadnt downloaded anything for taxes yet.
Cancelled account
How do I get an end of the year report when I cancelled shipping easy? I contacted Endicia and shipping easy set up my "security" questions and answers. Wit...
USPS Shedule a Pickup Question
Hello,
I was wondering if someone could verify for me whether or not USPS Schedule a Pickup is available for First Class Package Service only?
I have found...
Cancel and refund
I started a free basic account on Nov. 21. You charged me $29.00 on Dec. 22. I would like to cancel my basic accout and get a refund of this amount. I lov...
Can't rest password
I have an account that was created on shipping easy Jan 2016this account has a small balance of $8.95, it's not the account that is currently on my shipping ...
Print $.46 postage on a letter
Is there any way to print $.46 postage directly on the letter? I can do all my other shipping on shipping easy with 4x6 labels, but I send small items in en...
Reconnect my account
Hello! In the past I used shipping easy but disconnected my account because the cost was not justified for the amount of shipping I was doing. I would like t...
Recurring Charge appearing on credit card
My postage purchases show up on my credit card as Endicia Postage. There is some other charge appearing that is labeled ShippingEasy.com and is called a "rec...