International Shipping

We are a company based in South Africa and need to decrease our international shipping costs but keep up our customer service. Does Shipping Easy allow for I...
  • Dawid Mocke
  • 0 votes
  • 1 comment

connecting printer to shipping easy without the use of connect easy

Hello, how easy is setting up my printer with shipping easy, if i choose not to use connect easy.and how to do it ? there is no pricing provided for the conn...
  • Rotoconversions
  • 0 votes
  • 1 comment
  • Answered

shipping a lot of baby clothes

so i just started a consignment store and it's local but also online and i'm wondering what the cheapest and easiest way is for people that aren't local to s...
  • taylor wolf
  • 0 votes
  • 1 comment
  • Answered

request help with my website with paypal buy it now options

Hi,I'm  tring to make things work with a basic website that is allowing the paypal buy it now buttons, and tring to intigrate with the shipping easy .not sur...
  • Rotoconversions
  • 0 votes
  • 1 comment
  • Answered

Ability to see all orders with the same exact items from the orders page

We would like to be able to see all orders with the same exact mix of items at once. For example, show all orders where someone ordered a Black Large Shirt a...
  • Katie Anderson
  • 0 votes
  • 1 comment

Partnership

Hello,Currently i have read some of your blogs and watch out the integration channel partners. As I also have some integration products.So do you offer partn...
  • akshay srivatava
  • 0 votes
  • 1 comment
  • Answered

Priority Express Package took 3 days

Hello   Re:  Tracking 9470110298370462154731   I paid Shipping Easy $36.10 for Priority Express for this package. My postman picked it up at 1:30 on 4-17-18 ...
  • Cheryl Boiko
  • 0 votes
  • 1 comment
  • Answered

Postage balance missing

Wanted to contact somebody about my postage balance but I guess that's not an option if your using the starter plan?  Anyways, went to process an order and w...
  • Jeff Kauffman
  • 0 votes
  • 1 comment
  • Answered

Do you have to use connectsmart to connect a new label printer?

I have a new dymo 4xl and I can't see any other way to connect it?
  • Erica Casselman
  • 0 votes
  • 1 comment
  • Answered

Cannot print shipping labels

Hi support team, I already wait 2 days but still cannot print shipping labels, all products need to print and ship.please help!!!
  • kate z
  • 0 votes
  • 1 comment
  • Answered

Is ShippinEasy GDPR compliant?

In May, companies selling products to Europe needs to be compliant with some new privacy policy, General Data Protection Regulation (GDPR). Is ShippingEasy c...
  • John Friedl
  • 0 votes
  • 1 comment
  • Answered

Bless / ShippingEasy Integration

Hi - I'm new with LuLaRoe and recently set up Bless and Shipping Easy accounts.   I followed all of the steps to integrate the two (all the API data) and the...
  • Laura McKail
  • 0 votes
  • 1 comment
  • Answered

Product not working

 I was so excited when I saw you were adding wholesale transfers to our shipping options and it worked great this morning,,,,, but now the new ones from toni...
  • Karen Wanat
  • 0 votes
  • 1 comment
  • Answered

Can I print postage for a usps first class certified package? I don't see an option on the drop down menu.

On shipping easy, can I print postage for a first class certified package? I don't see an option for this on the drop down menu. 
  • Dale Atkinson
  • 0 votes
  • 1 comment
  • Answered

How to Access My P.O.'S with the inventory disabled

At one point we were using your inventory management system we currently are not, but I need access to the purchase orders, there mine but I don't have acces...
  • Mark Valier
  • 0 votes
  • 1 comment
  • Answered

Flat Rate Shipping Option not displaying

I have configured USPS shipping powered by Endicia in our Big Commerce store, but the Priority Mail Flat Rate options are never visible to the customer, even...
  • Jonasgifts
  • 0 votes
  • 1 comment
  • Answered

Rates significantly higher with Fedex

I don't understand. I have a Fedex business account I connected. I input the same info in Shipping Easy and my Fedex to compare and shipping easy is about $5...
  • Charles Cassels
  • 0 votes
  • 1 comment
  • Answered

Where can I see additional postage paid

 I have only 3 packages where I know the weight was not correct.  I took it to post office and asked to pay the additional postage they said that it would be...
  • Joseph R Smith
  • 0 votes
  • 1 comment
  • Answered

Refresh button

Is anyone else's sync button not there anymore?
  • Shop It All Y'all
  • 0 votes
  • 1 comment
  • Answered

Cancel orders in the queue

I have several items that are showing up in the queue awaiting shipment. There are some that aren't valid and I would like to delete them but I don't see a w...
  • Sue Macias
  • 0 votes
  • 1 comment
  • Answered

Password reset not arriving

We recently downgraded our account temporarily, and now that I'm trying to login to adjust, I'm being told my password is incorrect, and when I request a res...
  • Heather Przystas
  • 0 votes
  • 1 comment
  • Answered

TRIAL PERIOD UPS ???

I am in the trial period.  I wanted to set up UPS shipping NOT USPS.  I don't see a clear way to do that. It appears the only carrier I am being presented wi...
  • John DeBlase
  • 0 votes
  • 1 comment
  • Answered

How can I find out what I paid for shipping last year for tax purposes?

I am a current customer of Shipping Easy and would like to be able to print a report of last years shipments, not just the money I put into Endicia.  Is this...
  • Jan Barnes
  • 0 votes
  • 1 comment
  • Answered

Item Name Tag for Email Template

I understand this tag {{shipment.list_of_line_items}} list all shipping information. However what is the tag for if I only want to mention the item name they...
  • Cornelius Wilson
  • 0 votes
  • 1 comment
  • Answered

Order Issue

 I had a order that didnt show up and I did select the shipping tab when invoice was made. I went to check my store and it doesnt show it is connected like t...
  • Myrsia Parrish
  • 0 votes
  • 1 comment
  • Answered

Charged me the monthly fee even though I cancelled.

I can't seem to get ahold of anyone.  The links for support on email etc, don't work.  I signed up for my LLR business, looked at the features and pricing an...
  • Randi Young
  • 0 votes
  • 1 comment
  • Answered

Display unbundled skus on packing lists/Pick Lists

Is this possible?   Currently when we generate packing slips or pick lists it displays the BUNDLE sku and not the individual skus in the bundle. We don't pre...
  • Nieko Gunther
  • 0 votes
  • 1 comment
  • Answered

orders not showing up

I set up my account a few days ago for my lularoe business. I've done the integration and saved all the API codes like the video says but no orders are showi...
  • Candice Acton
  • 0 votes
  • 1 comment
  • Answered

Login Issues

I just create an account and logged out.  I tried to log back in and now it says invalid username or password.  I tried to reset the password but have not re...
  • Renee Lips-Bush
  • 0 votes
  • 3 comments
  • Answered

Stalled shipment - a problem with a new Int’l Large Letter domestic routing shipment

I made a label for shipping an order from Michigan to Canada using the new domestic transfer station option for international large envelop merchandise. It ...
  • Andrew Ranville
  • 0 votes
  • 1 comment
  • Answered