- Show all
- Sort by newest post
USPS refund for returned item
I have a package shipped via USPS that was returned withe the following notice:
RETURN TO SENDER
INSUFFICIENT ADDRESS
UNABLE TO FORWARD
RETURN TO SENDER
i ...
Why do I have to delete one of my endicia accounts to convert? can't i keep the old one for record keeping purchases or to use for something else
It seems in order to convert, it will delete the first class account, not merge. Why?Can't I just use the second account and keep the first account. What if ...
Insert page break on packing slip
I've been trying using CSS to insert a page break on a custom packing slip template (I need part of the information on a separate page), but with no success....
Woocommerce orders not showing up on Shippingeasy as well
So much like the fellow down below me my Woocommerce orders aren't appearing on Shipping easy since this weekend. I tried hitting the reset button, but that...
Customer service contact, Endicia integration
I am unable to contact customer support by any means, nor am I able to use the $19 balance in my Endicia account. I've spent the past 45 minutes trying to pr...
How to add Carrier services
When I initially signed up for the free starter plan I disabled the First Class Domestic account and only kept the Priority Mail account. I am now wanting to...
My Woocommerce orders no longer appear in ShippineEasy
Yesterday my orders stopped appearing in ShippingEasy. I had to use Shippo.
I have even archived and reinstalled the store in ShippingEasy, with new Store A...
Can I integrate with Amazon on a free trial version?
Can I integrate with Amazon on a free trial version? This site is not accepting my User ID and MWS token.
Converting Endicia
when i first received the modal page (?) that informed me about converting my endicia accounts into one, i chose to do it later so I could finish my work.I ...
Postage Not Calculating for Canada
I have set up the International Shipping Customs information, the system is still not calculating postage on a Canadian order.
re: inventory
Hi.
Does your inventory software include keeping track of where Amazon transfers FBA stock within their logistics network?
Thanks
Shipping Reports for Archived Shipments
Looking to get a list of archived shipments that are older than 120 days. But there's no Reports Tab for Free Account? Wondering if this is the case?
Setting up USPS Flat Rate Boxes
I am having so much trouble setting up my boxes. I was able to set up the Medium Flat Rate Priority mail box, but it is only charging me $12.40 per box and t...
How to use my avalilable balance
I have $97 available in first class and am trying to ship USPS first class mail selected but my balance states 0.
How to reconcile postage purchases with postage charges
I just noticed that I got charged the refill amount for Endicia First Class even though the only postage charge I made was for Endicia International. I don't...
Woocommerce is not syncing anymore?
Hi,
I just started using shipping easy and my woocommerce store was setup correctly. I started to get my orders synced to shipping easy, but not they don't s...
Is this service for registered companies only?
Hello,
I could not find the answer to this question anywhere. I read through the terms and conditions of "shippingeasy" and did not find a single statement a...
pay postage with paypal
Is there a way to buy postage with paypal? since i receive payments in paypal, i would like to use that money to buy postage and not my CC and not having to ...
How can I tell if I will save money by upgrading to a paid account?
We have an account currently that is free, can you tell me by looking at last year's shipping history if I would save enough on lowered shipping costs to cov...
Why is my postage balance tied to international and expedited shipping, and separate from domestic shipping balance?
Maybe I am missing something here, but I purchased $200 of postage on Aug 22. I had $130 in my balance, but I was unable to send a domestic first class post...
First Class questions
I'm a new shipping easy customer. We are currently on the free Starter plan.
Is it possible to print a label without the Shipping Easy logo on it? That log...
I signed up for Starter Plan but am on a Free Trial
Hello,
I selected Starter Plan when signing up but now my account is on a Free Trial. This would be fine but it means I can't integrate my store with Presta...
Postage problem
Twice in the last few months I have calculated the exact amount of postage i needed to buy to complete my shipments so that I would have a zero postage balan...
delete address
how do I delete bad contacts from the address book?
Address Book
How do I delete contacts from my address book?
Woo Commerce : Update of tracking number
I integrated my Woo Commerce store with shipping easy. The problem is that the tracking number and method of shipping appears as an "order note" in Woo inste...
Best postage scale with USB data transfer?
I am interested in integrating a postage scale with ConnectEasy. It seems like you need to get a scale that has a USB data transfer feature for this to work...
Is it free as long as I'm under 50 a month?
I can't seem to find a clear answer on this anywhere. Is the account free as long as I ship under 50 a month?
Thanks!
Nancy
USPS Scan Form button missing? And Label format problems
Ok, so brand new user here.
First off I had trouble with my label formats. I didn't realize prior to buying labels that I must adjust label printing setting...
cancel free trial
I have a promo code to get basic plan from usps and i want to take advantage of it. I mistakenly signed up for the free trail. can you please cancel my trial?