Resize labels?

Hi, We'd like to know if there is a way to scale printed labels down a hair? To say, 90%? Here is why... Our most frequently used box is a 4x4x4 because th...
  • Patrick Norton
  • 0 votes
  • 6 comments
  • Answered

How to add total amount of postage printed

Is there a way to automatically add up the monthly total postage printed?
  • Linda Hong
  • 0 votes
  • 1 comment
  • Answered

PAY PAL ORDERS

PAY PAL ORDERS COME INTO MAGENTO AS PROCESSING. THEY ARE SENT DIRECT TO SHIPPING EASY. THIS IS NOT CORRECT. CAN WE CHANGE TO NOT BE SENT UNTIL ORDER IS LOOKE...
  • Stewart Schuman
  • 0 votes
  • 6 comments
  • Answered

When i print a shipping label... how do i remove the packing slip?

I am using labels with have 2 on 1 piece of paper (8 x 11). I want to ONLY print the shipping label, not both shipping label and the packing slip. Each time...
  • Aris Allahverdian
  • 0 votes
  • 1 comment
  • Answered

Intl shipping to CAN. Wrong cost?

I am new to shippingeasy so hopefully I am not missing something. I tried to ship a package from SLC, UT 84107 to Drumheller, CAN T0J0Y5. Package is 7x5x...
  • Erik D
  • 0 votes
  • 1 comment
  • Answered

USPS Media Mail

We are nonprofit book publisher and ship via media mail to save money. Does Shipping easy support this?
  • Philip Lipetz
  • 0 votes
  • 1 comment
  • Answered

Module for OpenCart 2.0.X

I installed shippingeasy module on my OpenCart 2.0.1 but when I tried to edit credential, it crashed. Later I found out this module only applies to 1.5.X whi...
  • Don Yun
  • 0 votes
  • 3 comments
  • Answered

woocommerce

Hello, I have integrated woocommerce plugin which I have download from your site. I have configured it like you have mentioned here. https://support.shipp...
  • lujayn infoways
  • 0 votes
  • 1 comment
  • Answered

WooCommerce - displaying shipping options

I'm still a bit confused on how things work with WooCommerce on a WordPress site. I have everything installed, API/Secret/Store Keys installed. I'm trying to...
  • Kara Shapiro
  • 0 votes
  • 7 comments
  • Answered

We would like in some type of way to flag orders that are marked back ordered in Wordpress to come over flagged the same into Shipping easy. Is this possible?

We would like in some type of way to flag orders that are marked back ordered in Wordpress to come over flagged the same into Shipping easy. Is this possibl...
  • Steve Lloyd
  • 0 votes
  • 1 comment
  • Answered

Resetting Customs Override for International shipments on Storenvy

I'm a seller on Storenvy. I accidentally entered the wrong thing under Customs Override. I am selling 2 items, but because I entered something under override...
  • Winnie
  • 0 votes
  • 1 comment
  • Answered

Import only certain items/orders from WooCommerce

I only need to use shipping easy for 2 items in my store but it imports all orders no matter what the product. How can I filter the orders before they are im...
  • Dario Cantatore
  • 0 votes
  • 1 comment
  • Answered

Labels and pick list in same order

I've gone over the settings and I'm not sure how to set them so the pick list and label printing order is in sync
  • David
  • 0 votes
  • 1 comment
  • Answered

Your Lack of Support

I am unable to cancel a shipment where the label was not used. Shopify can't help, and your support is ZERO. I have wasted too much money on your software ...
  • Jack Pedotto
  • 0 votes
  • 1 comment
  • Answered

Feeding blank label after printing?

My GC42O0d zebra printer feeds a blank label after printing a label. I do have single sheet set up correctly in the settings. And I believe I have the settin...
  • Werner Berry
  • 0 votes
  • 2 comments
  • Answered

Need help to enable access to the DHL Global Mail carrier services within ShippingEasy.

We have let our DHL account manager and activate our Endicia account. We'd like to move to the next step and be able to access to the DHL Global Mail carrier...
  • Xiaomin Wu
  • 0 votes
  • 1 comment
  • Answered

Can I print my address labels on regular paper?

I want to save money as I am just starting out. Will I be able to print my labels using regular paper? And if so, do I need to download anything for this?
  • F B
  • 0 votes
  • 1 comment
  • Answered

Where is my refund

I have 2 labels that were not used and I requested a refund over a month ago but have not received them yet.
  • Christina Daves
  • 0 votes
  • 1 comment
  • Answered

DYMO LabelWriter

Hello, I have a twin turbo DYMO LabelWriter. I'd like to use this to print out my shipping labels. Right now I am using a standard printer and printing out a...
  • Ashley Mathers
  • 0 votes
  • 1 comment
  • Answered

postage refund?

I purchased $10 worth of postage but got charge $20 worth. How do i get refunded the $10 that I didn't approve or need?
  • Nalani Okabayashi
  • 0 votes
  • 1 comment
  • Answered

I need to send a return shipping label with every order

We use media mail to send books, and we need to print a return shipping label with each book we send. Is that possible with your software?
  • Hebrew Reader
  • 0 votes
  • 1 comment
  • Answered

Make a cancelled shipment reappear in orders for reshipment

I cancelled a shipment because I needed to add more postage. However, it doesn't reappear in my orders and although I have changed the order status in my st...
  • LaRon E
  • 0 votes
  • 2 comments
  • Answered

setup shipping rules

When does a rule actually execute? Does it when you create the shipment from the orders page or does it execute when the item is imported from the store?
  • Jim Griffin
  • 0 votes
  • 1 comment
  • Answered

Add ability to attach screen shots to feature requests

You really need the ability to attach screen shots to the very BASIC forum design you are using for feature requests. Some features or changes would benefit ...
  • Jim Griffin
  • 0 votes
  • 3 comments
  • Answered

Improve Feature Request Searching

I was told to use the feature request forum to ask for enhancements to make my shipping easier. I was told that they get "voted" on and then fixed. Well, I s...
  • Jim Griffin
  • 0 votes
  • 2 comments
  • Answered

How do I remove the "Note from Customer" from the packing slip?

Is there a way to remove the Note From Customer from the packing slip? It just looks odd when I print it out and it has their not they left for us on the slip.
  • Lester Sawers
  • 0 votes
  • 1 comment
  • Answered

You should refund all Express that aren't delivered on time!

I went to the post office with my Enicia receipts to get refunds for Express shipment refunds that weren't delivered on time and the costs they pulled up and...
  • Danae Crawford
  • 0 votes
  • 2 comments
  • Answered

fixing wrong address on label that has already printed

After the label printed out I noticed it had the wrong address. How do I go fix the address and then print it out again without paying? Just have to delete...
  • Yvonne Donofrio
  • 0 votes
  • 1 comment
  • Answered

LTL shipments Less than truckload shipping!!

I would really like to know why with all the trucking companies and services available to move shipment across the country or across the world for that matte...
  • Ernie Burnett
  • 0 votes
  • 2 comments
  • Answered

Re-Send Tracking Info to different email address & without price details

I have had once where the customer provided an inaccurate email address and once where the customer wanted me to email the tracking info to the person receiv...
  • Connie Albus
  • 0 votes
  • 0 comments
  • Answered