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How to sync orders older than 14 days?
I just signed up and I'm using storenvy, but all my open orders are older than 14 days. Is there any easy way to sync those orders?
How to make smaller labels with ShippingEasy...
I have a regular shipment that is smaller than 4"x5"
How can I get Shipping Easy to make a smaller label so that it will fit the box? Thanks!
Label Dates
I just signed up today. I switched from Shipstation to Shipping Easy. Are you working on the ability for us to set a default cut-off time for a shipping labe...
credit card declined for no reason
for some reason i can not purchase postage now. I just used the same card online to make another purchase and I contacted my bank. Card is fine.
I went into ...
Download past orders from Great.ly shop?
Does someone know how to get orders from Great.ly shop that were done before the store was linked to Shipping Easy?
Got a bunch today on Great.ly and would ...
Can you use a customer UPS Account number when shipping?
We have several commerical customers who wish to use their UPS Account number for billing. How can I do this using ShippingEasy?
Zebra 450 printing - need to rotate labels so that they print correctly
i setup my Zebra 450 and it is printing great from the UPS and FEDEX sites. I have setup Connect Easy but still have a problem with the label image coming o...
Storenvy orders not sycing
I signed up for a new account today, but cannot seem to get any of my orders (both on stripe and paypal) to sync. Most orders are less than 14 days old, and...
eBay Account linked to Shipping Easy using Amazon FBA
I am looking for a very simple solution. I have an eBay account with a few SKU's which I am currently manually inputting each order onto Amazon's Multi-Chann...
Can't get started
I am trying to get started with Shipping Easy and finding it difficult. I am signed up for less than 50 packages per month and would like to try it out to se...
USPS Parcel Select Lightweight
Hello,
We ship 20-100 packages a day using USPS First-Class mail. Does this program offer USPS shipping method - Parcel Select Lightweight? If so, are there...
Woocommerce Shipment Tracking Plugin
I noticed that the Woocommerce Shipment Tracking plugin automatically pulls the data from shipstation.
I figured since both shipstation and shipping easy sen...
Priority Mail Rates Not Showing Up!
Just starting with Ship Easy and I made some kind of change and now priority mail rates are not showing up. I can see Fed Ex and Xpress Mail but no Priority!...
Package Refusal
Hello,
I have a customer in Germany who received her item in damaged condition. The package was insured via Shipsurance. Before contacting me about the damag...
Shipping Analytics
Is their any way to look at where my sales are coming from?
I use a lot of different sales channel but only use shipping easy for shipping. So I would love...
High Value Document for UPS Shipments
How do you print a UPS High Value Document for a shipment using Shipping Easy? This document is required for pickup of a high value shipment by a UPS Driver.
Carrier Selection always defaults to 1st Class Mail option and Priority Mail doesn't specify box size
This may be a dumb question but I'm just starting out. Most of my packages qualify for 1st class mail and I use the poly bags. For those orders, everything i...
Help me ship from another ZIP Code
How is it possible:
I'm shipping from another ZIP Code Print the label as the return address (34734 - Orlando), but I'm shipping from somewhere else (label ...
Oops Screen at Endicia registration attempt
I get an Oops screen at Endicia registration attempt
Endicia Expedited Validation Failed
Attempting to create an endicia expedited account and I am receiving a validation error. I do have an existing endicia dazzle account. I was able to create a...
Cannot re-configure Endicia Account
Removed my Endicia account, I am now trying to reconfigure the account and I am getting the error message "Authentication failed". I called Endicia, and they...
OPEN ORDERS NOT SYNCING FROM STORENVY
only sync'd the most recent order. will not load others
Label paid for, but failed. Forced to pay again to print it!?
Hello, I saw that this same exact issue was mentioned a few months ago, and the response basically was that it happened due to an outage on Endicia's part, a...
How do I remove a vendor name in shipping confirmation email?
The name of my vendor shows up in the confirmation email. My products are private label and I don't want the name made public. How do I remove a vendor name ...
Credentials cannot be validated
I'm receiving the error "credentials cannot be validated".
To edit order products before creating shipment
I would like to see a feature to edit an order before we create a shipment. (example: add a product to existing order or deleting a product from existing ord...
Duplicate Tracking Number Issued
I recently created a shipment, but when verifying the tracking number on an International Priority Mail shipment, I see the tracking number was already used ...
Labels printing blank (test print page)
I am using Printer Applet to attempt to print labels using a Dymo 4XL. When i set to 4" x 6" size and do the test print, it creates a pdf, but when I actuall...
Assistance with a receipt
I need to find out receipt amount spent for a label I created on 03/19/15 9405510200829550229466. Please can you contact me or provide me with a number to call.
How do I change the email address being used in the Order Shipped notification?
Currently in the notice sent to the customer "Subject: Modern Romance has scheduled your order for shipment!" The email listed for our store in this email (...