How to sync orders older than 14 days?

I just signed up and I'm using storenvy, but all my open orders are older than 14 days. Is there any easy way to sync those orders?
  • Anthony Rapino
  • 0 votes
  • 1 comment
  • Answered

How to make smaller labels with ShippingEasy...

I have a regular shipment that is smaller than 4"x5" How can I get Shipping Easy to make a smaller label so that it will fit the box? Thanks!
  • Jenny Eden
  • 0 votes
  • 3 comments
  • Answered

Label Dates

I just signed up today. I switched from Shipstation to Shipping Easy. Are you working on the ability for us to set a default cut-off time for a shipping labe...
  • DEANGELA RHINES
  • 0 votes
  • 7 comments
  • Answered

credit card declined for no reason

for some reason i can not purchase postage now. I just used the same card online to make another purchase and I contacted my bank. Card is fine. I went into ...
  • Jake Hoback
  • 0 votes
  • 4 comments
  • Answered

Download past orders from Great.ly shop?

Does someone know how to get orders from Great.ly shop that were done before the store was linked to Shipping Easy? Got a bunch today on Great.ly and would ...
  • Lemonee on the Hills
  • 0 votes
  • 3 comments
  • Answered

Can you use a customer UPS Account number when shipping?

We have several commerical customers who wish to use their UPS Account number for billing. How can I do this using ShippingEasy?
  • Julie Moore
  • 0 votes
  • 1 comment
  • Answered

Zebra 450 printing - need to rotate labels so that they print correctly

i setup my Zebra 450 and it is printing great from the UPS and FEDEX sites. I have setup Connect Easy but still have a problem with the label image coming o...
  • Dennis Coons
  • 0 votes
  • 1 comment
  • Answered

Storenvy orders not sycing

I signed up for a new account today, but cannot seem to get any of my orders (both on stripe and paypal) to sync. Most orders are less than 14 days old, and...
  • Regan Cerato
  • 0 votes
  • 3 comments
  • Answered

eBay Account linked to Shipping Easy using Amazon FBA

I am looking for a very simple solution. I have an eBay account with a few SKU's which I am currently manually inputting each order onto Amazon's Multi-Chann...
  • Kaj Iversön
  • 0 votes
  • 3 comments
  • Answered

Can't get started

I am trying to get started with Shipping Easy and finding it difficult. I am signed up for less than 50 packages per month and would like to try it out to se...
  • Keith Hamrick
  • 0 votes
  • 3 comments
  • Answered

USPS Parcel Select Lightweight

Hello, We ship 20-100 packages a day using USPS First-Class mail. Does this program offer USPS shipping method - Parcel Select Lightweight? If so, are there...
  • Matt Eggleton
  • 0 votes
  • 2 comments
  • Answered

Woocommerce Shipment Tracking Plugin

I noticed that the Woocommerce Shipment Tracking plugin automatically pulls the data from shipstation. I figured since both shipstation and shipping easy sen...
  • Barzeen Soroudi
  • 0 votes
  • 1 comment
  • Answered

Priority Mail Rates Not Showing Up!

Just starting with Ship Easy and I made some kind of change and now priority mail rates are not showing up. I can see Fed Ex and Xpress Mail but no Priority!...
  • Linda Jereb
  • 0 votes
  • 1 comment
  • Answered

Package Refusal

Hello, I have a customer in Germany who received her item in damaged condition. The package was insured via Shipsurance. Before contacting me about the damag...
  • Emily Coleman
  • 0 votes
  • 1 comment
  • Answered

Shipping Analytics

Is their any way to look at where my sales are coming from? I use a lot of different sales channel but only use shipping easy for shipping. So I would love...
  • Krit Khandelwal
  • 0 votes
  • 1 comment
  • Answered

High Value Document for UPS Shipments

How do you print a UPS High Value Document for a shipment using Shipping Easy? This document is required for pickup of a high value shipment by a UPS Driver.
  • Brian Hinton
  • 0 votes
  • 1 comment
  • Answered

Carrier Selection always defaults to 1st Class Mail option and Priority Mail doesn't specify box size

This may be a dumb question but I'm just starting out. Most of my packages qualify for 1st class mail and I use the poly bags. For those orders, everything i...
  • KELLI CALDWELL
  • 0 votes
  • 1 comment
  • Answered

Help me ship from another ZIP Code

How is it possible: I'm shipping from another ZIP Code Print the label as the return address (34734 - Orlando), but I'm shipping from somewhere else (label ...
  • Rafael Jorge
  • 0 votes
  • 1 comment
  • Answered

Oops Screen at Endicia registration attempt

I get an Oops screen at Endicia registration attempt
  • Parker DeVore
  • 0 votes
  • 1 comment
  • Answered

Endicia Expedited Validation Failed

Attempting to create an endicia expedited account and I am receiving a validation error. I do have an existing endicia dazzle account. I was able to create a...
  • Ryan Beckley
  • 0 votes
  • 4 comments
  • Answered

Cannot re-configure Endicia Account

Removed my Endicia account, I am now trying to reconfigure the account and I am getting the error message "Authentication failed". I called Endicia, and they...
  • Molly Bugler
  • 0 votes
  • 1 comment
  • Answered

OPEN ORDERS NOT SYNCING FROM STORENVY

only sync'd the most recent order. will not load others
  • Nathan Graves
  • 0 votes
  • 1 comment
  • Answered

Label paid for, but failed. Forced to pay again to print it!?

Hello, I saw that this same exact issue was mentioned a few months ago, and the response basically was that it happened due to an outage on Endicia's part, a...
  • Thauma Tuukkaraski
  • 0 votes
  • 1 comment
  • Answered

How do I remove a vendor name in shipping confirmation email?

The name of my vendor shows up in the confirmation email. My products are private label and I don't want the name made public. How do I remove a vendor name ...
  • Susan Farris
  • 0 votes
  • 3 comments
  • Answered

Credentials cannot be validated

I'm receiving the error "credentials cannot be validated".
  • Anthony Horton
  • 0 votes
  • 2 comments
  • Answered

To edit order products before creating shipment

I would like to see a feature to edit an order before we create a shipment. (example: add a product to existing order or deleting a product from existing ord...
  • Ray Ritchey
  • 0 votes
  • 1 comment
  • Answered

Duplicate Tracking Number Issued

I recently created a shipment, but when verifying the tracking number on an International Priority Mail shipment, I see the tracking number was already used ...
  • Michael Beckemeier
  • 0 votes
  • 1 comment
  • Answered

Labels printing blank (test print page)

I am using Printer Applet to attempt to print labels using a Dymo 4XL. When i set to 4" x 6" size and do the test print, it creates a pdf, but when I actuall...
  • Barry Duncan
  • 0 votes
  • 1 comment
  • Answered

Assistance with a receipt

I need to find out receipt amount spent for a label I created on 03/19/15 9405510200829550229466. Please can you contact me or provide me with a number to call.
  • Doris Mesa
  • 0 votes
  • 2 comments
  • Answered

How do I change the email address being used in the Order Shipped notification?

Currently in the notice sent to the customer "Subject: Modern Romance has scheduled your order for shipment!‏" The email listed for our store in this email (...
  • Stirling Rosario
  • 0 votes
  • 1 comment
  • Answered