Dear Shippingeasy,
Greetings from Sense Asia!
We are contacting you with one of our shipment has not been delivered yet.
The tracking number is: LZ819496036U. We sent to United Kingdom since 05 June. As we check on USPS, the parcel came to UK and in transit on 12 June. But now, our customer still not receive it yet.
Please help us to check in urgent!! Cause this is a birthday present of my customer.
P/s: Before we met the similar problem and contact with USPS, but did not receive any feedback from them well. So please, help us to check with them directly.
Thanks and looking forward to your response soon.
Sense Asia Company.
Hi Sense Asia Company -
I'm sorry to see that this package hasn't been delivered yet. International shipping times can vary widely, especially dependent on the service selected. It appears that this shipment was shipped via USPS First Class International Package Service. This service has the slowest transport times and isn't recommended if you need something delivered quickly. Learn more about First Class Mail delivery times.
Rest assured that the package will be delivered, but there's no way to be certain when. If you'd like to speak with a USPS representative, you may call them at 1-800-222-1811, Monday - Friday 8 AM - 8:30 PM ET, Saturday 8 AM - 6 PM ET.
For quicker international shipping via USPS, we recommend using Priority Mail International. Learn more about USPS Priority Mail International.
For the fastest delivery, by a guaranteed date, we recommend using Priority Mail Express International. Learn more about USPS Priority Mail Express International.
Both these services will cost more, but what you gain is more timely delivery.
You can also speed up the delivery of your international shipments by using Harmonized Codes. These are product identifiers that help customs review package contents more quickly. Learn more from these articles: