Paypal Full Sync

Hi - I cannot get my Paypal store to sync for all of my orders that still need to be shipped. It is only syncing that last 75 or so for some reason. Any ...
  • Stephanie Olson
  • 0 votes
  • 1 comment
  • Answered

ConnectEasy -- How to print from two computers

Hi there -- I intially set up Connect Easy on my laptop and it worked great connecting to my label printer. I now need to be able to print from both my lapto...
  • Kelly Bernal
  • 0 votes
  • 5 comments
  • Answered

3dcart store integration not working

i have follwed the video and steps on integrating but everytime i click verify and continue, it says credentials could not be validated, what am i doing wrong?
  • Christopher Sorenson
  • 0 votes
  • 5 comments
  • Answered

How can I remove the shipping costs from the shipping label?

  • Barzeen Soroudi
  • 0 votes
  • 1 comment
  • Answered

Equipment Questions

Do you require the upgraded plan to use two printers. one to print invoice/pick sheet using laser printer and one to print our 4x6 label using dymo 4xl. Why...
  • Connie Smith
  • 0 votes
  • 5 comments
  • Answered

View Previous Posts

Is there a place for me to view my previous posts/questions within the Shipping Easy system?
  • Connie Albus
  • 0 votes
  • 1 comment
  • Answered

International Printer Options

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Suggest you offer International printer options the same way you do Domestic. Sep...

Closed for comments

  • Robert Schlein
  • 0 votes
  • 1 comment
  • Answered

Crossed billing limit and can't ship, but today is supposed to be the reset day

Hello! I'm getting the message below telling me that things should reset today, but I'm still unable to ship. Can someone help? Thanks for using our Start...
  • Kris Murphy
  • 0 votes
  • 2 comments
  • Answered

PrestaShop Postback

I can't get the postback function to work. I setup my SSL and freindly URLs today. I reinstalled the module and I still get an error during postback. I don't...
  • T Blair
  • 0 votes
  • 5 comments
  • Answered

Does this software work outside the USA/Canada?

I was initially pleased when I went to the "book a slot with a shipping expert" page and it automatically offered me times based on London/GMT .. hey, these ...
  • Robin Szemeti
  • 0 votes
  • 4 comments
  • Answered

Priority Service from eBay Coming in as Express Service

A couple of my products from eBay coming through Solid Commerce came in as Express for some strange reason. These items have a preset shipping of Free USPS P...
  • Jack Markaryan
  • 0 votes
  • 1 comment
  • Answered

Integration with Quickbooks for Mac

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Any plans to offer this very much needed service?

Closed for comments

  • Cindy Ries Hodnett
  • 0 votes
  • 1 comment
  • Answered

Integration with CS CART

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Hi, do you have plans to integrate with CS CART any time soon? this would be sup...

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  • Guy Rotberg
  • 0 votes
  • 1 comment
  • Answered

Package Setup Page Pagination Issue

Hi, The Package Setup page is only displaying the first 25 packages. The page seems to be getting cut off at 25 packages, not the pagination isn't working c...
  • Jack Markaryan
  • 0 votes
  • 7 comments
  • Answered

delivery confirmation email

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Is there any way to set up automated emails when the products are delivered? tha...

Closed for comments

  • Carolina Pinheiro
  • 0 votes
  • 2 comments
  • Answered

Website Shipping Error

When some customers try purchasing products through my e-commerce, they have issues with shipping addresses and it tells them that there are no shipping rate...
  • Daryl A Hernandez
  • 0 votes
  • 1 comment
  • Answered

Being able to add multiple FedEx accounts

ShippingEasy Update: This is a duplicate. Please see this alternate thread. We have two accounts, one for International and one Domestic. Our rep has done t...

Closed for comments

  • Lillian Gorman
  • 0 votes
  • 1 comment
  • Answered

Instructions to Carrier Delivery Person

When I was shown the demo I asked about how to add shipping/delivery instructions (Ok to leave at door, Please leave at the side door, Please deliver to back...
  • Connie Albus
  • 0 votes
  • 7 comments
  • Answered

Automatically Capitalize Name up downloading order

Is there a way to automatically capitalize the customers name? We had this on our prior system and we are continuing to use that system for our packing slips...
  • Connie Albus
  • 0 votes
  • 8 comments
  • Answered

4x6 Label Isn't Printing Properly

We want to print 4x6 labels from our Z-Designer Thermal printer. Selecting just shipping labels works fine. If we select Shipping Labels and Packing Slips,...
  • Lincoln Prins
  • 0 votes
  • 2 comments
  • Answered

Shipment not delivery yet! URGENT!

Dear Shippingeasy, Greetings from Sense Asia! We are contacting you with one of our shipment has not been delivered yet. The tracking number is: LZ8194960...
  • Sense Asia
  • 0 votes
  • 1 comment
  • Answered

Trouble finding tracking number information

A customer purchased an item from me two month ago. I used shipping easy to create the shipping label and sent it out the very same day that the order was re...
  • Nalani Okabayashi
  • 0 votes
  • 1 comment
  • Answered

USPS Shipping Rate Has Increased!

Dear ShippingEasy, Greetings from Sense Asia! As your notification about shipping fee increasing from USPS. And you are trying to resolve this problem. Cu...
  • Sense Asia
  • 0 votes
  • 1 comment
  • Answered

Label Failed cannot be cancelled...?

So it says that "shipments in a state of 'Label Failed' cannot be cancelled." Really? There are no good and I will not buy them ever. There must be a way to...
  • Lemonee on the Hills
  • 0 votes
  • 4 comments
  • Answered

How to use my own Endicia account with Priority Mail?

I have my own Endicia account with Commercial Plus Cubic rates. I have connected it with my ShippingEasy account but it will only allow me to print non-exped...
  • Craig Davis
  • 0 votes
  • 2 comments
  • Answered

Trouble registering the endicia accounts

I lways get a validation error when i try to register my credit card for the 2 accounts necessary to ship with usps. I´ve tried to register directly at endi...
  • Claus Gruner
  • 0 votes
  • 1 comment
  • Answered

Frustated With this Service

Why I can Print any Label or Why I can use this Service for Created Manual Labels Please Answer me - email or phone.
  • Juan Vazquez
  • 0 votes
  • 1 comment
  • Answered

When I click on "Ready to Ship" I am redirected to the OOPS page.

I created a manual order just like I have done since joining shipping-easy. Today though when I click on the ready to ship button I am redirected to an OOPS ...
  • James Clark
  • 0 votes
  • 1 comment
  • Answered

Labels Not Printing Correctly - Cutting off

When I select for the labels to generate a specific way, they are printing the same for all options. They print in the corner of the 8.5x11 sheet and it cuts...
  • Gray Anderson
  • 0 votes
  • 1 comment
  • Answered

Flat rate express envelops

Do you have a time line when the issue with commercial plus pricing will be back on express envelops?
  • James Blanton
  • 0 votes
  • 1 comment
  • Answered