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Inventory valuation feature
I need to be able to see total inventory value at a given moment.
All stores doing monthly accounting need to have their inventory numbers on hand for their ...
Add MSRP Field to Products
Could use a field to list Manufacturer's Suggested Retail Price on the the product page.
Cancelled account accidentally
I accidentally cancelled my account instead of switching to the free service? Can this be fixed?
Unable to void a UPS label
I have been unable to get support for canceling a label from UPS or the local UPS store. I created a UPS Label on 5/2. I packed the box and took it to a loca...
Cancel membership
How can I cancel my membership. I have not use this service. Very confusing. I have tried many times to get in touch with someone live. No one even gets back...
PO Reports
I really like the direction you are going on the POs, but right now, one major flaw is the lack of any kind of reporting on them.
I would like to be able to ...
Cant buy more postage!
I am trying to buy postage and get the response " The account credit card’s expiration date has passed. Error encountered (Log ID: 23828)" However my Expirat...
Shipment "Lost" Help Needed - New User
Hey y'all. I am a new customer and shipped out two packages. One to a lady literally right across the street from the other. One lady received her package bu...
Issue with shipping label layout
In label settings, I have chosen my domestic label format to be this:
And I have saved this setting. When I made a domestic shipment and when to print, this ...
Seller on Eleventh Avenue
Why can't I see any of my current order from Eleventh Avenue?
Syncing New Products/SKUs to store quantities
Is there a surefire way to sync new products added manually in shipping easy and then ebay/Amazon with the same SKUs? I used to be able to get them to sync ...
ConnectEasy Problems
Hello!
Our current primary issue is that the ConnectEasy won't start on MacOS Sierra 10.12.3. Upon trying to launch the application, I get this message in Co...
Shipment History Page, Delivery Status Inaccurate
Delivery status icon is incorrect on my page for the last 90 day period. Several items still show as in transit, but when the tracking number link is used, U...
How can I change the store name?
When my customers receive an email, the FROM field includes the store name in my sidebar under "Stores." How can I change the store name?
I'd like it to be m...
multibyte string error
I added the shippingeasy plugin and none of my orders came into my account. I have already setup properly. To make matter worst people have been experiencing...
Mysterious charge?
I tried out SHIPPINGEASY in early January & found out that it wasn't for me. So I canceled out. Then I get a mysterious charge ($29.00) on my credit card. ...
Insurance not printed on label
I just purchased International postage with insurance. The Label has printed 3 pages (Customs Declaration, Postage, and Dispatch Note). Nowhere does it sta...
Chromebook OS - ConnectEasy
I have a chromebook and I am trying to figure out how I can print my shipping labels. I have the Google print. Anyone help me? I need to know if this is goin...
Disabled Account
My Acct # *****64 has been disabled. I'd like to enable it please. Please help!!
The message said to contact Shipping Easy Support.
Prestashop
My call back URL in prestashop does not contain the "S" in https// but in the store settings it does. I cant seem to get my store to connect so I am wonderin...
Ebay Buyer ID
Ebay User ID should be able to be placed on the Packing Slip. This is vital information that is already being pulled from ebay into shipping easy, so why not...
Year End Receipt
Hi there. I was wondering if there was anyway to get a concise print out of how much money was spent on shipping for 2016. Thank you so much for your help!
Shouldn't there be an assistance help line for times when something has gone haywire?
I need to report 20-30 identical refunds from Endicia, but I can't seem to find any place to report this.
Endicia has sent me 20-30 identical refunds in the last 10 minutes. It has gone haywire. What do I do.
I got 20 or 30 of these:
Your Endicia postage account was credited a total of $6.25 for 1 postage transaction that was submitted for refunding on refund form...
Error message when completing profile and chat link not working
I'm a new customer trying to complete my profile (at the "buy labels from USPS" stage) and I'm getting an internal error message from Jack Ship.
Also, when t...
Terrible platform for new users
Being a newer user this was a terrible experience! I not only have zero phone support but my card is not being processed due to it being declined? Called my ...
Label won't print
Hello,
I've been trying to print a label for a customer (Storenvy) and the new tab opens, but no label or anything shows up. I have my ABP disabled for your ...
My Jane.com orders won't sync-they are less than 7 days old
Only my orders from Saturday will import, need my orders from Thursday and Friday last week! Thank you!
Specify inventory upload quantity. If quantity > X, upload X to eBay.
Currently: The total number of items in stock is what gets uploaded to all sales channels. (If you have 100 available in shipping easy, you have 100 availabl...
order history.
I am new to ShippingEasy.
Is there any way to import order history of before I joined the ShippingEasy?