We would like in some type of way to flag orders that are marked back ordered in Wordpress to come over flagged the same into Shipping easy. Is this possible?

We would like in some type of way to flag orders that are marked back ordered in Wordpress to come over flagged the same into Shipping easy. Is this possibl...
  • Steve Lloyd
  • 0 votes
  • 1 comment
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Resetting Customs Override for International shipments on Storenvy

I'm a seller on Storenvy. I accidentally entered the wrong thing under Customs Override. I am selling 2 items, but because I entered something under override...
  • Winnie
  • 0 votes
  • 1 comment
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Import only certain items/orders from WooCommerce

I only need to use shipping easy for 2 items in my store but it imports all orders no matter what the product. How can I filter the orders before they are im...
  • Dario Cantatore
  • 0 votes
  • 1 comment
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Labels and pick list in same order

I've gone over the settings and I'm not sure how to set them so the pick list and label printing order is in sync
  • David
  • 0 votes
  • 1 comment
  • Answered

Single Screen - Shipping Rates Comparison Chart

ShippingEasy Update: This is a duplicate. Please see this alternate thread. It would be great to click on a link and a single screen would pop up showing th...

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  • Robb Hendrick
  • 0 votes
  • 3 comments
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Your Lack of Support

I am unable to cancel a shipment where the label was not used. Shopify can't help, and your support is ZERO. I have wasted too much money on your software ...
  • Jack Pedotto
  • 0 votes
  • 1 comment
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Where is my refund

I've been waiting on a label refund since August 12th. Since there is no one at Shipping Easy to contact, what do you recommend?
  • Christina Daves
  • 0 votes
  • 3 comments
  • Answered

Feeding blank label after printing?

My GC42O0d zebra printer feeds a blank label after printing a label. I do have single sheet set up correctly in the settings. And I believe I have the settin...
  • Werner Berry
  • 0 votes
  • 2 comments
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Blank label after printed label

My GC42O0d zebra printer feeds a blank label after printing a label. I do have single sheet set up correctly in the settings. And I believe I have the settin...
  • Werner Berry
  • 0 votes
  • 3 comments
  • Answered

Jet.com

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Jet.com is a new market place that has a lot of potential. More market places = ...

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  • Jonathan Mojena
  • 0 votes
  • 1 comment
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I'm having trouble creating an Endicia account - validation error

I've tried 2 things - bringing over my exisitng Endicia account. but it gives me an error. I've used a login and pw that I just double checked as working. I...
  • Mitone Griffiths
  • 0 votes
  • 1 comment
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Need help to enable access to the DHL Global Mail carrier services within ShippingEasy.

We have let our DHL account manager and activate our Endicia account. We'd like to move to the next step and be able to access to the DHL Global Mail carrier...
  • Xiaomin Wu
  • 0 votes
  • 1 comment
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Connect Spree with ShippingEasy

I can not connect my Spree store with ShippingEasy, see screenshot below https://gyazo.com/b8b05d63705dc13972cb6bf89e472e3c Store URL: https://fantastic-emp...
  • Cong Dang
  • 0 votes
  • 3 comments
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Ready to print frozen label

I have a label on my Ready to Print page that failed to fully generate. The message is "Processing Please Wait" forever.... please help me!
  • LORENZO PEREZ
  • 0 votes
  • 1 comment
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Can I print my address labels on regular paper?

I want to save money as I am just starting out. Will I be able to print my labels using regular paper? And if so, do I need to download anything for this?
  • F B
  • 0 votes
  • 1 comment
  • Answered

Add Internal Notes to Shipment History page

ShippingEasy Update: This is a duplicate. Please see this thread. We have just started using the "add notes" feature on the Orders page which creates intern...

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  • Jess Phillips
  • 0 votes
  • 2 comments
  • Answered

Why can I not log into my account after I've logged out?

I reset a password for a client account this afternoon, was in the system, and all was fine. I logged out so that my programming team could go in and do work...
  • Rebecca Ferrell
  • 0 votes
  • 3 comments
  • Answered

Where is my refund

I have 2 labels that were not used and I requested a refund over a month ago but have not received them yet.
  • Christina Daves
  • 0 votes
  • 1 comment
  • Answered

DYMO LabelWriter

Hello, I have a twin turbo DYMO LabelWriter. I'd like to use this to print out my shipping labels. Right now I am using a standard printer and printing out a...
  • Ashley Mathers
  • 0 votes
  • 1 comment
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frozen session creating shipments

When selecting "create shipments" my shipping easy session freezes at the "Creating shipments..." prompt. I have been experiencing this issue for the past t...
  • Alan Masarsky
  • 0 votes
  • 1 comment
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Can't print purchased label

My label is stuck on "ready to print" page in the middle of green field. How to delete it?
  • Olga Borland
  • 0 votes
  • 3 comments
  • Answered

trouble switching Endicia accounts

I closed an old Endicia account. I then went and created a new one via ShippingEasy. I got the welcome email from Endicia with a new account number (which sh...
  • Adam Weisbart
  • 0 votes
  • 2 comments
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postage refund?

I purchased $10 worth of postage but got charge $20 worth. How do i get refunded the $10 that I didn't approve or need?
  • Nalani Okabayashi
  • 0 votes
  • 1 comment
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ConnectEasy Installation - Python Quit Unexpectedly

I downloaded ConnectEasy in late August, and I have been unable to get it to work. Every time I open it I get the "Python Quite Unexpectedly" response.
  • Rebecca Pinckard
  • 0 votes
  • 1 comment
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Not syncing with Eleventh Avenue

Followed all the instructions and triple checked but it won't sync.
  • Lauren Gagnon
  • 0 votes
  • 1 comment
  • Answered

Updates not happening in my Prestashop store and I need HELP ASAP

I am been working and having to do manual status updates and tracking numbers etc. I am getting too busy to keep doing this and I need some help so shipping...
  • Kenneth Hamaker
  • 0 votes
  • 3 comments
  • Answered

Support doc tab labels

ShippingEasy Update: This is a duplicate. Please see this alternate thread. I'm on a trial of shipping easy. Things were going fine until I found out you do...

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  • Curtis Hall
  • 0 votes
  • 1 comment
  • Answered

Etsy - Requested Shipping Service

ShippingEasy Update: This is a duplicate. Please see this alternate thread. Etsy recently added the option for customers to request specific shipping servic...

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  • Kimberly Babcock
  • 0 votes
  • 3 comments
  • Answered

my all Credit cards can not be used in your website

my all Credit cards can not be used in your website can you tell me what happened
  • changsheng wu
  • 0 votes
  • 1 comment
  • Answered

Option to add RMA numbers on the return labels

ShippingEasy Update: This is a duplicate. Please see this alternate thread. When we print a return label there should be an option to add RMA Number. This w...

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  • MuMu Moorthi
  • 0 votes
  • 1 comment
  • Answered