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Add "Ship from Zipcode (if different than return address) to label creation screen
Most of our products are drop-shipped from our suppliers which we request that the order be shipped "blind", meaning the customer thinks it came directly fro...
USPS delivery date
When using Endicia for USPS Priority mail postage payments, where can we find the estimated delivery date of the package?
Shipments Page Sort?
We process all orders ("orders->shipments") in bulk.
...But when we get to the Shipments page, they are all in reverse order by order number with the newest ...
Order of printed labels
I sort all of my outgoing packages by package type. I put all of my flat rate envelopes together, then group as a batch, then "print later". Then all of my R...
Future shipment date
I will be packing my orders and getting them ready to ship each day for the next 4 days, with all of the packages shipping on Tuesday, since Monday is a post...
Invalid response object from API
HI!
We're trying to integrate ShippingEasy API Store, but while sending requests get the following response: "Invalid response object from API: {"status":"50...
SHIPPING TO CANADA WITH FREE PLAN TYPE
Can I ship to Canada with the FREE plan type? If so, how do I do that? I entered the address, but the shipping fee did not populate. Please let me know as...
Monthly fees
If I'm on a Starter plan (no fee) and get a busy month and automatically get moved up to a Basic plan (with fee) and then go back to a slower month under 50 ...
No Weight On USPS Printed Label
New to this and printed my first USPS shipping label. Displayed just above the CID number according to USPS is supposed to be the total weight of the packag...
Etsy store disconnected and can't reconnect
My Etsy store was disconnected and it is giving me an alert message telling me this and including a link to follow to reconnect. I can choose reconnect and ...
USPS label and packing slip
New to this and printed my first USPS shipping label and packing slip. Displayed just above the CID number according to USPS is supposed to be the total wei...
Flat Rate Green
I'm a little confused about Flat Rate Green. I thought during my initial call that I was told that I could NOT use flat rate or regional rate boxes and get f...
How to add shipping providers
I am trying to sync up shipping providers, but all I get is this "You cannot create shipments until you have a valid Rate Provider configured. Please registe...
International Shipping by weight with multiple items
I use Shipping Easy with my BigCommerce website and I would like to know if there is a way to set up International Shipping by weight with an "additional ite...
International labels are printing in full 8.5 x 11 inch size
I've been using shipping easy for a while now with no problems.
Today I'm printing my first international shipment. and it's printing out full sized on 8.5 x...
Reactivate orders after they have been cleared
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
When an order comes through and then we run the credit card and it declines we s...
USPS api is $10.56, Endicia charges me $11.95? Woocommerce
I am Using Woocommerce USPS plugin and SHipping easy on my website. From last week I think prior to the latest USPS rate change, postage on my customer invoi...
USPS Schedule Pick-up still not working
I added my phone number to the starred address under my account details per email instructions. The USPS scheduled pick-up option still failed. I removed the...
Drop Shipping
I am new to this and I am using the free trial to figure things out. I was marking all items as shipped that I did not ship thru ShipingEasy to clear them f...
Jane.com Account Removed And Now Can't Be Validated
I received an alert that my Jane store had been removed from my account and needed to be re-activated, but it is giving a "Credentials cannot be verified" er...
Not marking order shipped in Store Envy
We love the recently added feature of marking orders as shipped on our storenvy site. In the last few weeks some orders have sporadically not been marked as ...
Difficulty selecting USPS shipping method
We ship most of our items using USPS Regional Rate boxes.
After the USPS site dramatically raised rates on their site last week, I found shippingeasy.com . T...
USPS Pick-up Option Error
I have updated my physical address so I can select the USPS local pick-up option. The next business day has also been selected, but I still am receiving an e...
Printing on Zebra 450 Blurry
I am attempting to print 4x6 labels using a Zebra 450 Thermal Printer. When the labels print they are very blurry. When I print on a laser printer they come ...
Postage deducted twice, "Label Failed" message.
Tried to print a Priority Mail label this morning. System deducted $5.75 from my Indicia account, then kicked back a "Label Failed" message. Hit "Retry", an...
Need International Labels to print with receipt
ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________
It...
Yahoo store- "Credentials could not be validated"
Subject says it all. Followed the instructions to the letter. Created partner under API links on my store admin screen. They emailed me the token. I entered ...
Added postage, Label wont print says "please add postage"
This is new account, first week. Added more than enough postage, balance shows funds in account. Can't print USPS label, shows "Please Add Postage in order...
Countries you serve
It took about 15 minutes of searching to find that you only deal in the US. The page I found it on, https://support.shippingeasy.com/hc/en-us/community/posts...
Orders being cleared spontaneously
All of a sudden we've started to notice orders not showing up in Shippingeasy (from BigCommerce), but when we search for the order number we see it is in the...