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Split Amazon Order
Hi, I have an Amazon product that is pretty heavy. When someone ordered 4, I split the order in shipping easy into 4 packages, then decided I could ship 2 ...
USPS label not printing correctly
Using a Zerbra GX420d printer. It worked fine until our shipping computer died. Now that we have new computer the USPS labels will not print correctly. All o...
Dymo printer will not print label from shipping easy
Prints perfect from the demo app. Will not print from the ShippingEasy website. States label sent to printer, but nothing ever prints. Printer is also ad...
International Shipping Labels Not Printing due to longer descriptions in Customs
We get a lot of label failed with international orders because our descriptions are too long. Is there any way to just have this automatically cut the descri...
SHIP TO address is not updating !!!
This has been a reoccurring issue this past month and it's annoying and frustrating as hell not to mention HIGHLY inconvenient for my clients when their pack...
Redesign Packing Slip Options
Hello, I am running into a problem with our packing slip not showing shipping charges or discounts, I have looked into adjusting the template but this inform...
How do I get in touch with you!!!!!!!!!
I cant log in because I dont know why and I can get to chat because I CANT log in. I cant get the phone number because I CANT log in. I cant contact anyone t...
Cant Sign in Either....
I cannot sign in, cant' get password to reset, cant' get ANY of the options to click through.....NOT funny! I have already cleared cache, cookies, and hist...
Cannot sign in
How crazy is it that you have to sign in to "match profiles"to post to this help forum.... unacceptable. Just spent the last 3 minutes trying to find a way...
Can't sign in...
I have been unable to sign in and access my account. I have cleared cookies (as recommended) and it did not help. What else could I try.
How Do I Change Quadrant Label Is Printed In???
Hi all,
How can you choose where the label is printed on your label sheets?? I'm using the smaller labels, so I have four labels on a sheet. And if I only ...
Manual Order Entry - Entering the "item" name that doesn't exist in the inventory list
When you enter an order manually there is field called "item". When you start typing the name of the item in that field the system gives you suggestions from...
Cant Sign In PLUS..... My Account is NO WHERE TO BE FOUND!!!
You can't get any support other than to call and act like you want to join. then you will get a person. support is non existent and will do an automatic hang...
Fields to enter dimensions not showing up
When i create a manual order, the fields to enter the package dimensions don't show up -- they're simply not where they appear in the samples provided at htt...
Can't sign in!!!
Same password as always won't work. Tried changing the pw, still not working. What's up? I need to ship!!!!
cant sign in
All of a sudden your app stopped working- I cant sign in, ive changed my password and still doesn't work. I need to resolve asap! HElp!
DHL Express International
Shipping Cost is always zero when DHL is selected
no option to enter dimensions
I'm shipping an oversize item so I know its dimensions may be relevant to the pricing. I know there are supposed to be fields to enter dimensions here: https...
Add pick up option to the label
Dear Shipping Easy,
We would like to ask for your urgent help.
We have made shipment for our parcels from our address Ohio 44143 to IL 60433.
And most of th...
Autoship and Advance Shipping Date
When I use Autoship it doesn't seem to follow my settings to Advance the Ship Date. I have my account set up to set all shipments past 10 AM to the next day....
Can't select carrier service for international packages!
I've used the shipping easy app through my Big Commerce account for a couple years without issue. All of a sudden I can't get it to cooperate with internatio...
How to enter order manually and match it to existing order in Woocommer?
We just started using shipping easy. All pre-existing orders from the few days before we started using shippingeasy won't "Send to Sihppingeasy" It simply do...
WooCommerce "Send to Shipping Easy" not working.
I am a new user.
Here's what I've done so far
* Woocommerce Shippingeasy Plugin v3.4.0 installed
* API, Secret and Store Keys set properly to match store in...
amazon custom
do amazon custom orders import the customization information? if so, can it be printed on the pack slips?
Automate Printing of Shipping Slips
Greetings,
Is there a way to automatically print Shipping Slips for new orders that come in?
Kirk
Unable to upload product csv file in Firefox
This was working until about a week to 10 days ago, not it does not. When I click Brows, then select my file upload, then click Upload File the button chang...
Please add Fedex Ground to Canada -pretty please-
ShippingEasy Update: This is a duplicate. Please see this alternate thread.
This function really is overdue, especially with the pending Canadian Postal str...
Where do I get the prices to upload on Magento as CSV files?
We need to load the CSV Magento chart with the states, prices and conditions but we don't know where to get them
Reports
Is there a way to make reports? I'm trying to print out a monthly report for how many items I've shipped and how much I paid in postage. I saw that there we...
Demo not printing
Hi my dymo is not printing and the form feed is not working