ShippingEasy - Endicia and Bigcommerce

which endicia account from Shipping Easy do I use for big commerce? I can't get all of my shipping options to show. It shows Either only USPS First Class Mai...
  • Daniel Rensing
  • 0 votes
  • 1 comment
  • Answered

New ShippingEasy Endicia accounts and Bigcommerce Shipping Settings

Prior to switching to ShippingEasy I had my own Endicia account. Recently I cancelled my account since I have the 2 new ones through SE. Now that i've cancel...
  • Daniel Rensing
  • 0 votes
  • 1 comment
  • Answered

Can't set up UPS integration with Shopify

ShippingEasy does not recognize my UPS information, even after entering multiple times exactly as it appears in my UPS profile.  Specifically, it rejects the...
  • Chris Kennedy
  • 0 votes
  • 1 comment
  • Answered

Missing Money

I had $10 in my account... shipped 2 things at 2.60 each and then it told me I had $0.. can someone help me?  
  • Jennifer Sowl
  • 0 votes
  • 3 comments
  • Answered

Automatic insurance

I went into settings and set the insurance as follows: Only insure domestic shipments when the order's value is greater than or equal to: $100 and yet when I...
  • MARK PERESS
  • 0 votes
  • 1 comment
  • Answered

item searchability

We are looking  for a feature that allows us to search for skus with out having the full sku number. For example our skus are made up of the item number and ...

Closed for comments

  • Erin Johnson
  • 0 votes
  • 8 comments
  • Answered

Sync two different Etsy stores?

Can I sync two different Etsy stores without causing any problems? I have two different stores/different accounts with Etsy. If I try to sync my second store...
  • Andrew Horn
  • 0 votes
  • 1 comment
  • Answered

LABEL FAILED - RETRY DOESN'T WORK

Trying to print off a UPS label and it is not printing and then showing RETRY button on shipment.  But does not indicate what the error is. Thanks!
  • Kim Robinson
  • 0 votes
  • 1 comment
  • Answered

Option to add a note when manually adjusting quantities

When ever a quantity is adjusted I want to be able to tell later why the change was made.  For instance, Replacement sent, Physical audit, Sold direct and so...

Closed for comments

  • Bill James
  • 0 votes
  • 4 comments
  • Answered

How do I print 6 X 4 labels instead of 4 X 6 labels

I am using an HP Laser printer.  I have selected the template to print a label and a packing slip on one 8.5 X 11 page.  And it does indeed print both.  The ...
  • Occu Pant
  • 0 votes
  • 1 comment
  • Answered

Inventory reports

Question on inventory: will more fields be exposed to the reports soon? I'd like to see inventory sales reports that can include Bin Location, Harmonized Cod...

Closed for comments

  • Kauffman Website
  • 0 votes
  • 4 comments
  • Answered

Postage Owed when Customer received package

So I have a customer that got a slip from USPS in her mail box showing she owes $32+ on a package that I mailed priority in the medium box...with approx. $8 ...
  • Lisa Arbogast
  • 0 votes
  • 1 comment
  • Answered

Shipping Supplies Inventory

It would be so helpful to track shipping supplies with the inventory system. For example, each time an order is placed, the amount of shipping supplies neede...

Closed for comments

  • Abby Hatteberg
  • 0 votes
  • 6 comments
  • Answered

Ability to SEARCH inventory by WAREHOUSE/BIN number

Hello, please add  ability to SEARCH by BIN/Warehouse number when searching for inventory. Right now, you can search by title and SKU and possibly something ...

Closed for comments

  • Yan Vilensky
  • 0 votes
  • 9 comments
  • Answered

Ability to customize columns in INVENTORY PURCHASE ORDER. Need WAREHOUSE/BIN Column to be visible in purchase order.

Hello, I really need warehouse/bin numbers to be visible when orders are created from inventory page. It would be great if you could allow to customize colum...

Closed for comments

  • Yan Vilensky
  • 0 votes
  • 2 comments
  • Answered

Shipping USPS First Class from United States to Canada

I must be doing something wrong.  Others have told me they pay approximately $4 and I am quoted $40.   Any idea why this could be happening?
  • Jacqueline Bonilla
  • 0 votes
  • 1 comment
  • Answered

Second user on my account not seeing orders

Hello, This past week, the person I work with at the order fulfillment company I use informed me that she can no longer see on her end the orders that come i...
  • Natalie Goodale
  • 0 votes
  • 1 comment
  • Answered

Amazon Pending Orders

How is ShippingEasy's inventory system handling Pending Orders on Amazon.com?  Does SE now adjust seller inventory accordingly when a new Pending Order appea...

Closed for comments

  • Andrew Thomas
  • 0 votes
  • 7 comments
  • Answered

Shipping calculater says 0 cost......

My calculater AND label details says zero cost-I cannot risk printing this label. This does NOT encourage me to sign up for a paid plan with you....
  • Susan Mesick
  • 0 votes
  • 1 comment
  • Answered

Where are Priority Tyvek envelopes as a shipping choice??? (Not Flat Rate)

Hello, USPS has Priority shipping envelopes (Tyvek) which are NOT Flat Rate.  Where are these located in the Drop-Down menu in Shipping Easy?  Or is this con...
  • Kathy Scheiner
  • 0 votes
  • 1 comment
  • Answered

Syncing orders with Jane

I just opened my account with shipping easy and I need my orders from Oct 1-4 on Jane to load. Help please :)
  • Christina Honaker
  • 0 votes
  • 1 comment
  • Answered

Cannot Connect To Magento Store

HI, I followed all instructions on your blog many many times to connect my magento store with shippingeasy but still failed. I got an error message. I wonder...
  • Sophie Chang
  • 0 votes
  • 1 comment
  • Answered

PO Email Date

The new inventory system has no way to verify that the PO has been emailed to the supplier.  A column showing "Date Emailed" on the Inventory>Purchase Order ...

Closed for comments

  • David Pickard
  • 0 votes
  • 3 comments
  • Answered

shippingeasy not sending info back to Ecwid

my orders that are shipped through shippingeasy are not being updated on Ecwid. the orders are going to shippingeasy but they are not showing up shipped in E...
  • Stephanie Orr
  • 0 votes
  • 1 comment
  • Answered

Can't edit user email address??

I need to edit our email address (we are on the free plan with one user), but I can't. We don't need to add a user, just update an email address. Why on eart...
  • Jeff Wunrow
  • 0 votes
  • 1 comment
  • Answered

I'm new here...looking for monthly Shipsurance monthly report

Hello! I've recently started using ShippingEasy in the past 2 weeks. It's a great service but now at the end of the month, I'm looking for a report which lis...
  • Andrea York
  • 0 votes
  • 1 comment
  • Answered

Lables won't print correctly

Labels won't print correctly. From the browser they print a faded grey. If I save to a PDF file and print there are stripes through the label. I have checked...
  • Myra Hight
  • 0 votes
  • 3 comments
  • Answered

Download Products per our specifications

 Allow us to select items for the Download Products function. Allow us to work the list down by selecting Active/Inactive items.  Items by category, items by...

Closed for comments

  • Rand Boadway
  • 0 votes
  • 6 comments
  • Answered

Syncing wrong order from Shopify

I had an issue yesterday (I apologize because it is a bit complicated) that I think Shipping Easy needs to be aware of. Back in June, I received an order fro...
  • Margaret Tipton
  • 0 votes
  • 1 comment
  • Answered

Delete old / obsolete products and bulk edit via import

Thank you for adding an inventory feature to shippingeasy - brilliant. One thing that we have been frustrated with is the existing products, which were autom...

Closed for comments

  • Paul Husing
  • 0 votes
  • 5 comments
  • Answered