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Maximum Inventory Level
It would be nice to have a Maximum Inventory Threshold as well as the Low Inventory Threshold. Based on annual sales we could set the maximum so we don't ov...
Bundled Products - Automatically Sum Weight
All of my products in my catalog have an individual weight. However, when a "bundle" imports into the ShippingEasy platform, the weight is not automatically ...
Woo Commerce orders not showing up
I am receiving orders on my Woo Commerce store but they are not being sent to Shipping Easy - I have even tried to push orders from Woo Commerce and they st...
Duplicate order flag
Many times a customer places 2 separate orders on the same day from Amazon or our website. We receive so many orders that we rarely notice. Would be helpfu...
ALL csv upload addresses unverified no matter what?!
I'm losing my mind over here. When I'm in the final stage, all the addresses are in blue meaning they should be all set. However, once I complete the upload ...
Cancelled shipment but want to reship.
I cancelled a shipmentand now want to repurchase shipment for that order. How can I do this? The only place the order shows up is in shipping history. I want...
Need SKU numbers on UPS labels
My company has found the most efficient way to pack our shipments is to have the SKU number printed on the label. This has been working great for the USPS s...
cannot be less than total customs items weight of 2 lb
Why am I receiving the following error when trying to ship a package to Canada from USA? "cannot be less than total customs items weight of 2 lb". When I go ...
Verify Shipping Address to Ireland
Hi,
We use Shipping Easy with our Storenvy store.
I'm having a lot of trouble entering a verifiable shipping address for a customer in Ireland. I have verifi...
Nonmachinable Surcharge
Hello!
I'm pretty new to shipping products and I have a question about nonmachinable surcharges. I read somewhere that running packages through machines can ...
Product labels for inventory
We need the ability to print product labels for incoming inventory. For anyone with more than a few dozen products the ability to label products is quite ess...
Integrating with Etsy's new Inventory Tools
Last week Etsy moved my shop to an Opt-Out status after making desperately needed upgrades to their inventory tools. I am unable to benefit from these upg...
Barcode Labels
Hi, I emailed support asking for help with printing barcode labels for inventory items. I was told that this feature is not available from ShippingEasy but t...
Unable to put site live due to Warning after checkout - in_array()
We are using WooCommerce, and have the store connected to the ShippingEasy account.
After order is created and checkout (cc data entered) we receive the ...
Pulling Shopify Notes into Packing Slips
We often put notes in the Shopify order details section after somebody makes an order. It is much smoother to use that jumping back and forth between shopify...
setup ecwid store
ShippingEasy won't connect to my Ecwid. Keeps saying disconnected. I don't know what I need to do.
Custom Packing Slip Printing on a separate page
I created a custom packing slip that just excludes the default's price of order. But when I print an order, it prints what looks to be similar to the defaul...
Packing Slip Templates
There is a glitch when creating packing slip templates. I am using a mac with safari 10.0.3. I can easily edit my templates and then I hit update template ...
ConnectEasy Printers not showing up in available list
Using ConnectEasy 4.12.1 - OSX- 10.12.3 Sierra- Using Firefox and Safari-The app connects and my printers are shown as "active" and "Online"...but in the bro...
DHL Rates quoted correctly for account
Hello, It would be nice to see the actual rates DHL charges for international shipments within ShippingEasy. This rate would be pulled from the user's DHL a...
UM120560568US
i asking regarding my packetTracking number : UM120560568USAccount Id : 15037Receiver : DKI Jakarta, 10220 IndonesiaTendered On : 11/23/2016 1:32:58Reference...
Merge Products
I want to merge two SKU's, however, the search doesn't bring both up together to click them to merge.
I have two SKU's
ZZ-FG040 and FG040, however, when I se...
Label won't print
Hi.
My label won't print. I am taken to this page "This site can't be reached -- se-files-production.s3.amazonaws.com took too long to respond" with error ...
Unable to print 1st class label
I have both Endicia accounts connected but when I try to print 1st class I get this:
I've reached out to them as indicated but no joy on an answer. Any idea...
it says i need to buy postage, but I already bought postage
I had to change from my debit card (which was compromised) to my checking account in order to buy postage. But I did buy postage, and now my postage shows as...
Pick List
Hi. I have SKU's on every product, however these do not show next to the item when I print an order to pick.
This is on my UK orders. Is it possible to have...
Why is it asking me to order more postage
I have $24.07 left in postage yet it is telling me I have to buy more postage...why?
cannot find information on a return item
Postal carrier picked up return item on 1/23/2017, item has no register information. I can not track this item.
Double Charged by FedEX
I was double charged for a shipment going through FedEx. I printed out a paid shipping label through ShippingEasy and dropped it off at FedEx. The next thing...
Can't get Endicia First Class to show up in my shipping options
Hi there, I signed up yesterday and both of my Endicia accounts say connected. I have made sure that the payment method is up to date and yet I can't get th...