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Print Labels in Alphabetical Order
It would be very helpful if labels could be printed in alphabetical order instead of order number sequence. Sometimes the order number is too small to see or...
Order Marked Drop Shipped incorrectly
Hi!
I shipped seven items the other day, seven labels printed, and then when I went to manually send someone their tracking number, it appeared the shipment ...
Magento 2.2 NOT Supported?
Hi, we have migrated over to magento 2.2.3
It appears you don't support the mage 2.2 line.
We are having the disconnect issues and also no order totals comin...
International Flat tracking
I have shipped several packages using the new International flat using the consolidator.
However none of them has received a single scan using the internatio...
Password reset not arriving
We recently downgraded our account temporarily, and now that I'm trying to login to adjust, I'm being told my password is incorrect, and when I request a res...
shipping label branding not working
According to the site, to print out a custom sub-label of size 130x360 on shipping labels, it is necessary & sufficient to provide SE with such a size im...
My card keeps getting declined
Our credit card on file keeps getting declined but we have more than enough funds. We tried switching to a new card on file and it also got declined.
TRIAL PERIOD UPS ???
I am in the trial period. I wanted to set up UPS shipping NOT USPS. I don't see a clear way to do that. It appears the only carrier I am being presented wi...
How can I find out what I paid for shipping last year for tax purposes?
I am a current customer of Shipping Easy and would like to be able to print a report of last years shipments, not just the money I put into Endicia. Is this...
Item Name Tag for Email Template
I understand this tag {{shipment.list_of_line_items}} list all shipping information. However what is the tag for if I only want to mention the item name they...
Order Issue
I had a order that didnt show up and I did select the shipping tab when invoice was made. I went to check my store and it doesnt show it is connected like t...
Magento 2.2+ Support
We have a store live on the Magento 2.2.1 platform, and after getting multiple reasons of why the store was disconnecting from Shippingeasy every night, we w...
Ship To Address not transfering from BLESS
I shipped out 3 packages through BLESS app and all 3 labels printed the ship to address as my address not my own. I didn't catch it until the mail man retur...
Charged me the monthly fee even though I cancelled.
I can't seem to get ahold of anyone. The links for support on email etc, don't work. I signed up for my LLR business, looked at the features and pricing an...
Endicia Account
How do i find the Endicia account number from before they merged from First class postage / Priority to one account. I dont think i have received a refund. ...
Email shipment confirmation from address name issue
When customer shipment confirmation emails are sent, ShippingEasy "personalizes" the outgoing email address with the name from the default shipping address i...
Display unbundled skus on packing lists/Pick Lists
Is this possible?
Currently when we generate packing slips or pick lists it displays the BUNDLE sku and not the individual skus in the bundle. We don't pre...
orders not showing up
I set up my account a few days ago for my lularoe business. I've done the integration and saved all the API codes like the video says but no orders are showi...
Tracking Number Not Found - Order doesn't exist?
I am currently testing this service and to be honest, it leaves much to be desired. An order was shipped through StorEnvy's interface. Everything went fine...
Connecteasy not launching on Mac High Sierra
I have 2 MacBooks with high sierra on them, one of them it works fine the other one I can not get to work. I have downloaded and reinstalled multiple times ...
BLESS
Hello,
I followed all of the steps to connect Bless and When I add my API codes to Bless It says "Incorrect API Keys, please check keys and try again." Wh...
Login Issues
I just create an account and logged out. I tried to log back in and now it says invalid username or password. I tried to reset the password but have not re...
Stalled shipment - a problem with a new Int’l Large Letter domestic routing shipment
I made a label for shipping an order from Michigan to Canada using the new domestic transfer station option for international large envelop merchandise. It ...
Cancelled Account
I cancelled my account a few months ago to go with a cheaper option. I want to sign back up with the LuLaRoe discount, but when I enter my LLR email to begin...
International Shipping - USPS says I didn't pay enough
Hi
I sent a package to the UK and the USPS is telling me I didn't pay enough for shipping.
How do I avoid this in the future?
Robin
Auto entered ship to address changed my customer's address to mine.
I have connected LuLaRoe Bless to Shippingeasy to auto import customer addresses. However, sometimes the ship to address imports as my address. I have prin...
LuLaRoe Orders not crossing over
I have orders that are not crossing over, the only thing that I can think is that I did not charge shipping on these orders, would this create them to not se...
WooCommerce - pending & cancelled transactions are showing up in my shippingeasy dashboard
I've been using ShippingEasy for a couple of years with my wix site and last week I switched over to my new WooCommerce store. I was able to follow the steps...
Commercial Base vs. Commercial Base Plus?
Is there a difference between Commercial Base and Commercial Base Plus pricing tables for First Class International Flats? Is there a table of rates by Ounce...