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Disconnected Stores
Sometime today both of my PayPal stores disconnected. Anytime I try to reconnect I get an error message. Sound familiar to anyone?
Thanks - D
Shipping Confirmation Emails No Longer Being Sent/Received
My account is set to automatically send shipping confirmation emails to the recipient, and CC me, as soon as postage is purchased. However, I have received ...
Is Shipping Easy down?
Getting a connection time out error when logging in.
Cannot login
Keep getting this:
"Hate it when this happens!
The application encountered an internal error.Please retry or get in touch and we can help."
Need the ability to customize Amazon Packing Slip
I sell custom personalized Christmas ornaments on Amazon. Because they are custom products with custom fields for the customer to fill out (letting us know ...
Shipping Confirmation Emails Suddenly Not Being Received
My shipping confirmation emails are set up to send to the recipient immediately after postage is purchased, and BCC me. However, these notifications stopped...
Shipping History Columns - Service Type
It would be really great to be able to have a column for SERVICE type in the shipment history window so I can quickly verify that a package went NDA or 3 Day...
Shipping in poly 'bag' mailers
I will be needing to routinely fulfill orders to customers by shipping. Having never done this before (literally - never done ANY commercial shipping to any...
Cancel Page
When I try to cancel my account, the cancel page goes off the bottom of the screen and I am unable to scroll it up to "submit" it.
Can I cancel via this forum?
Shopify In-Store Pickup Orders Not Detected
When using the In-Store Pickup feature native to Shopify Plus, there does not seem to be any way (nor any workaround) in order to get ShippingEasy to detect ...
Customer Address Sort
I imported over 3000 customer addresses, but now have no way to SEARCH or SORT them to be able to edit a specific customer address or delete duplicates witho...
USPS rates no longer showing up
Hi there, while i'm creating a shipment I'm suddenly not seeing USPS come up as an option up even though I have Stamps.com connected. Anyone else having this...
Cancelling orders without a refund?
Hi there.
I mislabeled a bunch of shipments and they were sent back to me. I cancelled all of the labels but have yet to receive a refund. But then when I cl...
Integration with Gumroad
Hello!
Just submitting a request for integration with Gumroad, hopefully other people agree with me and we can get this feature set up.
Thanks.
One Balance Account use outside shipping easy
I am wondering if the One Balance account, and preferential UPS rates, can be used for billing shipments outside of ShippingEasy. For instance, we have provi...
How do i remove "Shipping Easy" logo from my labels?
I do not want Shipping Easy logo on my labels. Where is the setting to remove this?
Your Stamps.com account has been suspended. Please Contact ShippingEasy Support for assistance.
My Stamps.com account has been suspended, and says that I should contact cutomer support
I have no way to do that.
I've tried to reconnect. No joy. I've tri...
Locked out of Stamps.com
Yesterday there was an issue with Shipping Easy. During that issue, I was working on a UPS shipment that decided not to process correctly with UPS; upon seco...
USPS specific delivery error is not showing up in the filters
I have a filter setup, that has everything enabled, except "Delivered", so I can see if something didn't get returned, or if there was a delivery error.
I ca...
Error adding UPS One Balance
I tried to add UPS to One Balance, but after filling out all the fields, I'm getting an error message "Error submitting the form. Please try again."
I tried ...
NOT WORKING
I have been trying to log onto my account and It keeps saying "Your USPS postage account provided by Endicia is being converted to a USPS postage account pro...
Shippingeasy 'disconnected' from woocommerce store. Cant' connect
I've gone through the Things to check list:
SSL enabled (https://)
WordPress 5.4.2
WooCommerce 4.3
Store is SSL enabled (https://)
URL is correct (root of U...
Stamps.com Conversion Frozen
When I log into ShippingEasy, the screen says "Your ShippingEasy account is unavailable during conversion. Please wait for the update to complete." It has di...
BarCode/Group Packager - Allow to pick and pack using barcodes
We would like to use the Group Packager and barcode scanning to select items that are shipped and for ShippingEasy to register that when the scanning occurs,...
USPS Tracking Status
Shipping Easy Community:
Is the USPS Tracking Service down? We have a long list of shipments that status "label created" but we have dropped them off at a C...
Bug - Error - Stuck Hanging at "buying Label"
This is weird, I went to ship this order and went ahead and purchased the shipping and then you normally go to Print the label. Well after I purchased the ...
Feature Request - Duplicate a product
It would be a great timesaver to be able to duplicate a product. Everything would be the same, including the SKU, which would need a change before saving.
Feature Request: Inventory product page sort by "DTR"
It would be useful when creating purchase orders to be able to sort the products by the "Days to Restock".
Feature Request: Product Database Field "Full Level"
It would be useful to have an inventory field for the "Full Level". This could be used in the reorder process to order exactly the amount needed to fill the...
Label has not arrive to email
Yesterday i bought 2 labels and they not arrived to my email so I cancel one and bougth it again and I recived only the "cancel" email and never the actual l...