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When using Saved Packaging, Can't Select USPS Flat Rate Shipping
We ship out a lot of items using First Class Flat Shipping
I added a .05oz 4x8x.05 "Bubble Mailer" as a Package Type.
When making the Carrier Selection, if I...
lost debit card payment
Hi there, I posted a payment to Endicia in late September, it was deducted from my debit card, and yet Endicia claims they never received it, closed my accou...
Secondary Product name for customs forms
May I suggest adding a second product name field to the products database, perhaps called "Name for Customs Form." This way it can easily populate a customs ...
batch of 9 USPS priority mail packages
I sent 9 USPS priority mail packages back on 11/10. I dropped rhem off at tbe same post office. 4 of them say they are delayed in transit in dofferent places...
Signature Confirmation Paid for but not acquired
Hello,
I recently shipped a package via USPS Priority Mail for which I paid for signature confirmation. The problem is, USPS failed to get a signature from t...
Excel sheet not importing in its entirety
I've imported my excel spreadsheet for years. From the looks of things, all is there. Once I add the fields to the template, the last column has disappeared...
Insurance Problem
This is regarding my free account with ShippingEasy. I've been using the service for 3 months. I sent the following text to Endicia also. Their reference num...
USPS tracking updates not reflecting in ShippingEasy again...
Hi,Our last two USPS tracking updates aren't correct in ShippingEasy even after 24 hours or even weeks. We have seen similar problems in the past.9400110200...
Multi-Channel Inventory
I would like to use ShippingEasy as my centralized inventory system. I currently sell on Amazon, Shopify, eBay and Etsy. I need to be able to push my "Total ...
not syncing consistently with Ecwid
Over the weekend I received 3 orders in Ecwid. The 1st 2 did not show up in Shipping Easy but the 3rd order did. Then last night I received an order and it...
Ebay inventory tracking for my store
Hello,
I've been trying to integrate each Ebay store with Shipping Easy, so it would manage the inventory for each ad (update qty).
I've followed the steps ...
Integrating to Shopify
I would like to know how I can integrate Shopify to Shipeasy. And I also need to know how I can integrate products to Shipeasy.
Custom E-mail Templates
Hi -- Has anyone ever had trouble getting their custom edits in the e-mail templates to actually "stick"? I've tried editing the background colors of the ce...
Customize the Email Purchase Order Template?
Customize the Email Purchase Order Template?
The application “ConnectEasy.app” can’t be opened.
The application “ConnectEasy.app” can’t be opened on High Sierra. Please advise when an update to CE will be available.
Add Etsy shipping deadline option to Packing slips?
I would like to add a line to our packing slips that shows our "scheduled to ship by date" from Etsy.
Reason for this request:
We use our packing slips to o...
Batch Frozen
This batch has been frozen in the state shown in the photo for about 4 hours. It won't print or show up in history, but I think the money was taken out of t...
Can't add new Amazon store
I'm currently on the FREE 30 Day trial and I have set up my Amazon MWS Developer Permissions and copied the Seller ID and the Token over but I continue to ge...
Need assistance please!!! I cannot access the login page to login
When I pull up shipping easy the login page does not come up but instead a blue page that says at the top big news single endicia account now available and a...
Convert and create
Hi, I am trying to convert and create but it says there is an internal issue. We have been customers for a few years and want to send out some packages but ...
Getting refund for purchased labels before converting to one account
I have 3 labels that I need a refund for but I cant get to the screen because I haven't converted my account to one account yet. Can I get ...
Getting refund for purchased labels before converting to one account
I have 3 labels that I need a refund for but I cant get to the screen because I haven't converted my account to one account yet. Can I get a refund for thos...
Can't use new Endicia account to pay for postage
I am extremely frustrated - I switched to a new Endicia account as prompted by your website. I have money in the new account. I have two orders I am trying t...
unable to print shipping labels
Please help - I have 8 shipping labels that need to be printed. I have tried to print and get a BLANK PAGE and just spinning.
What can I do? I really ne...
Two way inventory sync for Prestashop
Is two way inventory sync going to be made available or is it possible for Prestashop? I sell limited quantity items on eBay and in my prestashop store. Two ...
HELP
I have been trying to print a label for hours. When I click "print", another tab comes up as usual, but nothing comes on the screen, the tab just says "wait...
Monthly Shipping Data
Hi Folks--I would love to have a report that shows the following data for each month so I can track growth month-over-month and year-over year for the follow...
Shipping From Zip Code won't Change
I recently moved and need to change my Ship From zip code. I have changed the address on my account, and the one associated with my store. In my store's sett...
Can't figure out how to use Endicia balance to pay for shipping
Hi,
I converted to a single Endicia account the other day, but now when I go to ship via USPS First Class, it seems to want to use the old (scheduled to be c...
Woocommerce Store Setup
I'm not sure where to find this information, and I have looked in many places. Do we need to have Woocommerce shipping plugins installed on our site in order...