Only sync certain items from Woo Commerce

Is there an automatic way to only import certain items for shipping from Woo Commerce? I sell homemade stuff but also have my store integrated with Printful ...
  • Steve Newberry
  • 0 votes
  • 3 comments
  • Answered

Split shipping problem (Help)

I use Ecwid and SE. I split a lot of my orders. The issue is the tracking emails. Right now, Ecwid is sending these emails, but I am aware that SE can also. ...
  • Brad Kane
  • 0 votes
  • 2 comments
  • Answered

NEW FedEx rate!

We need to have ShippingEasy connected to our FedEx Domestic One Rate 2Day. Includes 2-3 box sizes. Signed the contract a few weeks ago, but only available t...
  • Levi Rhodebeck
  • 0 votes
  • 1 comment
  • Answered

shipping cost not appearing on PrestaShop order

My ShippingEasy module is functioning in PrestaShop.  My PrestaShop shopping cart is functioning in ShippingEasy.  When an order is placed at our PrestaShop ...
  • Sam Asher
  • 0 votes
  • 1 comment
  • Answered

Select Different Packing Slip for different orders

I do not think there is a way to manually choose which packing slip to be printed? I would like to print a different packaging slip when it's a replacement o...
  • Connie Albus
  • 0 votes
  • 1 comment
  • Answered

Endicia Professional - Account Authorization Failed

I have 3 associates that are unable to access Endicia Professional. As soon as they open the software they receive an error. Error: an error occurred while t...
  • Justin Carter
  • 0 votes
  • 1 comment
  • Answered

I made extra postage purchases on accident! There is no messaging! Please help!!

Hello, I was just using your site for the first time and it said to purchase postage . . .and I clicked the button and nothing seemed to happen because the ...
  • Kathleen Mauck
  • 0 votes
  • 1 comment
  • Answered

Americommerce store disconnected and can't reconnect

My Americommerce store disconnected and when I try to reconnect, it says, "Credentials could not be validated". I went through the instructions and generated...
  • Regina M Papa
  • 0 votes
  • 3 comments
  • Answered

application won't open.

  • Jurgen Beneke
  • 0 votes
  • 1 comment
  • Answered

Subtotal showing wrong value in ShippingEasy orders page

Hi I'm trying to place an order with the Shippingeasy API and facing an issue. Identified issue: Subtotal showing wrong value in ShippingEasy orders page (ht...
  • ram mohan
  • 0 votes
  • 1 comment
  • Answered

Sending Tracking Information for drop ships

Emails not sending when you mark an item as shipped. No way to automate in Magento.
  • Mike Wise
  • 0 votes
  • 1 comment
  • Answered

Bigcommerce Disconnected Account

 How do we reactivate a disconnected account followed the instructions on the link provided still unable to get to the confirm page after archiving store.
  • Kevin McIntyre
  • 0 votes
  • 3 comments
  • Answered

Woocommerce not syncing

This is maddening, I have followed all of the information regarding syncing my woocommerce store with Shipingeasy. It was working great for a while, and then...
  • Brian Anichowski
  • 0 votes
  • 5 comments
  • Answered

Shipping request! URGENT

Hello! Our business just moved offices, and the new local post office is horrible. They’ve lost packages coming to our office (shipping supplies, packaging e...
  • Emily Loderup
  • 0 votes
  • 1 comment
  • Answered

Alternate zip code for international orders?

Follow Can I use an alternate zip code for international orders?
  • Brian Filko
  • 0 votes
  • 1 comment
  • Answered

Username already exists problem!

I am a LuLaRoe consultant that used to use your services before you and LuLaRoe merged to streamline the shipping processes.I canceled my account for a while...
  • Jena Sims
  • 0 votes
  • 1 comment
  • Answered

How can I use customer variables in links in email templates

Hello How can I use tags and liquid in the <a href tags in email templates to pass certain data point back to our store? An example would be: <a href="https:...
  • Dmitri
  • 0 votes
  • 3 comments
  • Answered

New Customer with instantly Suspended Endicia Account, asked security question I've never heard of

I'm not trying to cross post. I commented elsewhere, but then noticed that thread was marked as "answered" -- so I am concerned I won't get help there. Below...
  • Douglas Joseph
  • 0 votes
  • 5 comments
  • Answered

UPS Sure Post Rates

Hi there, I integrated my account but my UPS Surepost rates are not showing up. I called UPS and they said this is Shipping Easy question but there is no sup...
  • Shubham Issar
  • 0 votes
  • 5 comments
  • Answered

Searching a Product, always goes back to the main page of products

This is really REALLY irritating, every time I search a product sku or name in the search bar, it takes me to that product, but just after a second of showin...
  • Jojo Yousef
  • 0 votes
  • 1 comment
  • Answered

Connecting Volusion API..

I cannot get the volusion API to connect: is there a trick to this? I use my volusion site API for another service that logins into my account daily; so I kn...
  • Ken Land
  • 0 votes
  • 1 comment
  • Answered

Half-integrations on Newegg and Storenvy

Confused by the half-integrations for Newegg and Storenvy. ShippingEasy will import my orders and thereby reduce the quantity in stock of the purchased items...
  • Jennifer Dziura
  • 0 votes
  • 1 comment
  • Answered

Allowing More Than 8 Variants Under a Parent

We sell items that have between 13-21 different color options. When adding a product, ShippingEasy only allows me to add 8 different colors, and I then have ...

Closed for comments

  • Jojo Yousef
  • 0 votes
  • 5 comments
  • Answered

Custom Carriers

Hi, Is there an option in ShippingEasy to create custom carriers? Thanks.
  • Omer
  • 0 votes
  • 1 comment
  • Answered

How long are orders data including details, notes, activities, labels stored ?

I need to know, does my data stored on ShippingEasy expire? 
  • Tozkiran LLC
  • 0 votes
  • 1 comment
  • Answered

USPS Flat rate not showing what's posted on your website chart

I'm trying to set up my first order. It is for a Flat Rate Large Box. The price I'm getting is $17.65 (the "Complete Solutions" price in your chart) and not ...
  • Monica McCarty
  • 0 votes
  • 1 comment
  • Answered

eBay Final Shipping Fees

I tried SHIPPING EASY for the first time today and noticed that eBay still takes out a fee for shipping even though I did not use the eBay app to ship.  I th...
  • Michael Thake
  • 0 votes
  • 1 comment
  • Answered

Access to my Endicia Account

as part of your Endicia account consolidation, from two accounts to one, one of the accounts #1191139 was closed.  I need the passphrase to access this accou...
  • Sumit Singh
  • 0 votes
  • 1 comment
  • Answered

Magento 2 Product Attributes on Packing Slip

When an order is pulled from Magento 2, the item information should pull the:Attribute Label       not theAttribute Code The Attribute code is not always hel...
  • Stephen Mayfield
  • 0 votes
  • 1 comment
  • Answered

Not letting me refund for erroneous shipping label

I tried to refund a label that I no longer needed but it wouldn’t let me. I did create a ScanForm and this shipment was included but I destroyed the ScanForm...
  • Denise Cotellesse
  • 0 votes
  • 1 comment
  • Answered