We only ship BOOKs, so I want to eliminate MERCH option.

We only ship BOOKs, so we want to eliminate MERCH (and all other) option. Is this possible to set BOOKs as sa default, so we don't have to  print the labels ...
  • kaz mik
  • 0 votes
  • 1 comment
  • Answered

Include customer provided notes/comments to shipping label

We integrate ShippingEasy with WooCommerce to ship our Biotech products to research labs. Sometimes customers provide specific shipping information (lab room...

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  • Dojindo Molecular Technologies, Inc.
  • 0 votes
  • 2 comments
  • Answered

Shipping Easy changes my product weights from OUNCES to POUNDS

I use the Big Commerce ecommerce platform. The problem is that my BC store is set up to denote all products in ounces with virtually all of them being in the...
  • Dario Shakespeare
  • 0 votes
  • 1 comment
  • Answered

Searching for product by name (rather than SKU) mostly doesn't work

I've been with ShippingEasy for about 5 years and I'm always thinking, surely with the next update the search will work! It seems like such a basic thing, bu...

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  • Jennifer Dziura
  • 0 votes
  • 5 comments

Orders Not Populating

Orders are not populating from Amazon or eBay this morning. Is anyone else having this issue.   We've checked settings and stores are connected.  Any ideas? ...
  • Linda Brown
  • 0 votes
  • 1 comment
  • Answered

Cannot Synch Orders

I cannot synch orders with my eBay store and adding manual orders simply hangs. It is, in effect, a complete outage of Shipping Easy services (at least for m...
  • James Sawyer
  • 0 votes
  • 1 comment
  • Answered

How do I find out who is sending me packages?

How do I find out who is sending me packages? I am receiving packages with Amazon products I did not order and ShippingEasy tracking numbers. I want to find ...
  • Sean Greenhow
  • 0 votes
  • 1 comment
  • Answered

Request for Integration with CommentSold

Hi ShippingEasy! ShippingEasy has made so many important contributions to the success of our LuLaRoe business and we are coming to you with a request for ass...
  • John VanWinkle
  • 0 votes
  • 7 comments

Map Shopify Tags to Fields in Shipping Easy

  We have a Shopify store that is integrated to Shipping Easy, and on our pick list it shows a column for warehouse bin.  I can see in your hel...
  • GENA HESTER
  • 0 votes
  • 3 comments

Shipment history

     It seems my shipping history is gone from May 8th forward I can not track orders!! Where did it go?
  • Lonnie Alsteens
  • 0 votes
  • 1 comment
  • Answered

UPS Custom Label (With Item Name or SKU)

There needs to be a way to have item names and/or SKUs listed on UPS labels.  I see that people have had this problem now for 5 years. Can someone please try...
  • Ian Peterson
  • 0 votes
  • 1 comment

SKU Alias does not work with Amazon MCF/FBA

We were told that our SKU Aliases do not work with the drop-ship function (Amazon MCF). In other words, the SKU that is drop-shipped must match the SKU that ...

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  • Stefan Stoynov
  • 0 votes
  • 2 comments

image position, 4XL

Print eBay and Paypal shipping labels, using DYMO brand 4x6" label. Print preview shows label with print image properly centered on Firefox, Chrome and Edge ...
  • Timothy Carver
  • 0 votes
  • 1 comment
  • Answered

Cannot add postage

HELP!!!!!I cannot add postage today, used 5 credit cards to try but getting an error message: Your postage purchase request cannot be completed at this time....
  • Helen Vayner
  • 0 votes
  • 1 comment
  • Answered

Reports

Hello, The low stock report is great! It can be very useful, but it needs some more columns, or the flexibility to create custom reports. We use the low FBA ...

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  • chad hodach
  • 0 votes
  • 2 comments

Customization option on USPS label

For Domestic USPS Label Options, I selected the List Order Items (SKU). I would like to add a customization option in there as well. Most of my items are shi...
  • Dung Nguyen
  • 0 votes
  • 1 comment

Split Shipment Email - Item 1 of 3 Delivered

We currently send out orders that are mostly kits with multiple items and end up being split shipments. While we do make sure each item is listed in the spli...
  • Trugard Direct IT
  • 0 votes
  • 1 comment

Account identifier Stamps.com wrong number

When I started to move my orders from shipments to ready to print it moved one and then I got a message that my account was disabled. When I go to One Carrie...
  • Patricia Fadgen
  • 0 votes
  • 0 comments

Customs Declarations

Can we setup to declare the value shipped less that the total order amount on the customs forms? 
  • Salli DiFrank
  • 0 votes
  • 1 comment
  • Answered

Drop Ship rule fail due to long telephone number (All Amazon Seller-Fulfilled Orders)

We have ShippingEasy set up so that our Amazon seller-fulfilled orders are re-routed back to Amazon FBA/MCF for fulfillment. In other words, our seller-fulfi...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

Event Log Visibility: Rule failure

It would be great if we could receive a better form of notification whenever a rule fails (specifically Drop Ship rule). Currently, if a rule fails we're not...
  • Stefan Stoynov
  • 0 votes
  • 1 comment

INR - Item Not Received

This is a new feature request.  I'd like to see an INR button added to the interface so that we can record the address/shipment as having not been received. ...
  • David Addison
  • 0 votes
  • 0 comments

sponsored Social media presence with sales feature

  Goal to create a social media presence that is low/no maintenance for SE customers.  SE creates a package that SE customers can use/paste to their FB page ...
  • Joseph Gasper
  • 0 votes
  • 1 comment

Price tracking

Hello, I have a great feature request, regarding prices of items we sell, I would like to see: 1) Be able to see the current price of SKU in all stores we se...
  • chad hodach
  • 0 votes
  • 0 comments

Custom Logo on USPS First Class Mail Large Envelope/Flat (No Tracking)

Please, please, please add the store custom logo to this label: USPS First Class Mail Large Envelope/Flat (No Tracking) Why should it only appear on the USPS...
  • Buckley Sawyer
  • 0 votes
  • 0 comments

FEDEX Home vs. Ground for Business Auto Change

If a business address comes up and for whatever reason FEDEX Home delivery is selected this causes an alert and you can go in and fix it.   It would be bette...
  • Chris Hungerford
  • 0 votes
  • 0 comments

Delivery Status: Shipment information sent to FedEx

I wish in Shipment History this was an option to see:   Delivery Status:Shipment information sent to FedEx This way when we or any dropshippers have not ship...
  • Chris Hungerford
  • 0 votes
  • 0 comments

Specify Label Types Based on Product

We use drop shippers and like to send them the Combo label so we can send them the orders and labels all in one to make things easy. But when we ship we want...
  • Chris Hungerford
  • 0 votes
  • 0 comments

Duplicate shipments and inventory

Hello, We have customers almost every day say their packages are lost and the duplicate shipment function you have is great except one thing! It doesn't adju...

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  • chad hodach
  • 0 votes
  • 3 comments

Bundle Inventory Cost in Reports

To make the Product Sales Report and other custom inventory related reports accurate and usable we should have a COG (Wholesale Price) attached to a bundled ...

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  • Mason Young
  • 0 votes
  • 2 comments