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Need Help canceling a shipment and double billed!
I purchased a label this morning and it does not reflect the amount I selected for insurance so I need to cancel it.
1. It does not show up in my history or ...
Cannot add postage to account
How do I add postage? It keeps saying this:
Your postage purchase request cannot be completed at this time. Please contact ShippingEasy Customer Success a...
add Company field to search results for Global Search Feature
Please add Company to the list of fields that can be searched with the Global Search Feature (search box in upper right corner of every screen).
SHIPPING RULE TO MARK RESIDENTIAL ADDRESS AUTOMATICALLY ON INVALID ADDRESS
Hi Development Team,
Only when an order is sent to ready to ship page is when we can edit and save as residential address. We need to a function to automati...
Parse Custom Fiedl 1 in Magento
Extremely frustrated.
ShippingEasy is already configured to receive "custom field 1" data with an order. This "custom_1" data is critical for automatically f...
Download event history
would love to be able to download the event history. Should be a feature so that one can sort and filter in CSV.
Ability to use different template for Amazon order by email address
I would like to either exclude all Amazon orders from my automatic shipping confirmation email or be able to create a template specific for Amazon.
All Amazo...
Abandoned Cart Emails for Woocommerce
ShippingEasy has been a great addition to our ecommerce operations. One feature we would really like to see added is integration with abandoned carts. This f...
Woocommerce - Update Custom Order Status After Shipment
Hi,I would like to request a feature to update orders to a custom order status after a label is printed and then once the order is delivered
I know that you ...
API Access to NEW (unprocessed) orders.
When fetching orders via the API, there's no way to get unprocessed (new) orders, and it would be VERY handy to be able to get these orders via this mechanis...
UPS International Customs Forms
Hello!! I've noticed with UPS international shipments there is a separate customs form that must be attached to the package in addition to the label.
Howev...
Purchase Order - Drafts
Ever create a Purchase Order and your not ready to email it? Keeping track of "Draft" purchase orders are difficult, because it doesn't exist.
It would be n...
How can I test my actual labels?
Trying to print a test label with actual data, the regular test labels show other company data and no logos, I'd like to see my real labels?
converting from endicia to stamps.com
Our account has never been converted and it is impossible to follow the help guides for things such as signing up for UPS via One Balance since this option i...
Google Shopping Integration
Shipping Easy needs to have a Google Shopping integration to process orders from Shipping Easy.
Supplier SKU searchable when making a PO
Some of our suppliers don't include our SKU on their invoice, so when we have an employee making a PO in ShippingEasy based off their invoice they are not ab...
Problem cancelling and getting refund for a label
I have a label for a package from US to Canada and three weeks later, I checked the tracking info which says it was cleared by customs in Malaysia. I think i...
printer
I tried to set my printer to print a 4x6 label with no packing slip. I chose the first option, clicked on the test label and it was the correct format. I cli...
Orders page and how to edit item info on order
I am struggling with the Orders page and being able to edit items within an existing unshipped order.
I would think that my orders would show up on the Order...
Fees
I use the "free" version and add money to my shipping easy account through stamps.com to pay for the postage. Every time I ship a package, I receive a notif...
Shipping Easy and Woocommerce tracking number
WooCommerce Shipment Tracking - SE not automating tracking number entry when mark an order as shipped
Chrome browser issue
I am having an issue trying to click shipments on the Ready to Ship screen, it won't let me click on a label to add to cart other than the top one. For ins...
Email Sign up Form Should be Customizable
The Email sign up form is nice, but we need it to be customizable. If we are offering a coupon or something as a reward for signing up, there is no way to c...
Restricting Access to Marketing Dashboard
I'd like to see a user permission option added to restrict user access to the marketing dashboard. Currently, there isn't admin ability to restrict a user's ...
integrate with the Tindie.com site
I use Tindie and process about 40 order once a week. Integration between shippingeasy.com and tindie.com would be a big advantage.
Currently the process is...
Bundle Icon / Column / Indicators
When looking at the list of products and when I expand product that have multiple variable, it would be very helpful if there was an icon or some sort of ind...
Reports - Canceled Shipments
Hello!
I generate reports on a monthly basis (Complete Shipping Report) and it's super helpful since I'm working with 40+ stores at a time! But unfortunately...
Remove SKU from PO and just display Supplier SKU
I have different SKU numbers for multiple reasons in my store.
I do not want my supplier knowing these part numbers, nor do I want my customers on packing sl...
Updating order status on prestashop to "Delivered" when a package has been delivered
I would like this feature given that some emails are triggered on my website when i change the status order to "Delivered" (email marketing, review requests,...
How to add signature confirmation to UPS shipment
I created a rule per the instructions to add Adult signature confirmation to shipments when destination country is not US. I create a shipment to Canada usin...