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Woocommerce - Update Custom Order Status After Shipment

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Hi,
I would like to request a feature to update orders to a custom order status after a label is printed and then once the order is delivered

I know that you can have a custom order status (custom 1, custom 2, and custom 3) set to import into Shipping Easy from WooCommerce (using the WooCommerce Order Status Manager plugin). It would be awesome if Shipping Easy can be set to change the order status to something custom once a label is printed—for example change the status to "Shipped" using a custom slug "shipped_1".

Since Shipping Easy is able to send a delivered email to the customer, it would be nice if Shipping Easy could then change the status to "Completed" at the same time. I know this would only be applicable to USPS, UPS, and FedEx since that is how the emails work, but that would cover a majority of shipments and could be conditional that if it was a different carrier it just sets to "Completed" when the label is printed.

This functionality would be very beneficial in keeping the customer updated, but it also would help with other plugins that fire once an order status is set to completed, such as review plugins.

Thanks!

  • Lee Vartanian
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Hi, 

Thank you for taking the time to post on our community forum. We reached out to our team regarding this request to see if it was something ShippingEasy would be able to do. They expressed that this would require work on the WooCommerce side if this is not something they currently support. 

We have documented this feature request with our developers and will update this post if there are any updates or changes. 

  • Bria B.
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I would like to reiterate the request above, but minimized.

ShippingEasy allows you to select a custom order status of orders to import from Woo.  Why not allow selection of a custom order status to set the orders to after shipment?  Right now, it just sets all orders to "completed."  Maybe others, like myself, would prefer it to set them to "Shipped" (which is what your docs say but is incorrect).  Shipped could be "custom_2" etc.  

 

 

  • Josh Burleson
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