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Issues with Paying and Printing lables
I just did this yesterday so I have no idea why I am having this issue today, but I added the amount of money needed to my One Balance account so I could "pa...
Integrate with Dsco
I am partnering with Chewy.com and they use Dsco for inventory/order management. I have to upload orders from Dsco via bulk upload onto Shipping Easy, and it...
Include Commercial Invoice with the shipment confirmation email.
Everyday more international customers are requesting that we provide them with their Commercial Invoice to process their packages through customs. Providing...
can you create a search function for the customer addresses added within your settings
We have thousands of customer addresses because we have been using ShippingEasy for several years. Can you create a Search function within the Settings/Custo...
Shipment Insurance that saves time and money
JOE GASPER
Mar 20, 2022, 9:19 AM CDT
File a USPS Insurance Claim | How ToYou can file an insurance claim for loss or damage in the event that your insure...
Shipping Rules do not allow Carrier Insurance to be automated
I wish we could automate the selection of carrier insurance on high value packages. If you setup a shipping rule to "set shipment insurance based on order to...
Multiple Packages on UPS One Balance
We could really use the ability to add multiple packages on a shipment when using UPS One Balance. There are other shipping platforms that offer this option...
Sendle
I would like to see a ShippingEasy Sendle integration. I know there are other shipping platforms that integrate with them, and they have great prices on ship...
Email Notifications for Users
I would like to be able to create a rule, that when a certain product is ordered, a certain country is the shipping address, or anything similar, that a user...
Automation of shipping rates
I enjoy many of the features of the ShippingEasy software. However, I think that it is unnecessary to have to click on USPS (carrier), then click on SERVICE,...
Most orders not importing from Woocommerce
I am having trouble with the bulk of my orders not importing into shipping easy from woocommerce and having to do them manually. Looking over the last 30 day...
Tracking does not update back in Shopify when label is duplicated and the old one is cancelled
It would be very helpful if labels that were duplicated and the old label canceled would update in Shopify so we could have the most accurate tracking for ou...
FedEx shipments over $2500.00 No ability to enter the ITN number in ShippingEasy
Currently ShippingEasy does not allow the ACE ITN number to be entered for export shipments with a value over $2500.00. This forces us to use FedEx.com for e...
How to turn off automatic GlobalPost
Our international shipments (through shippingeasy.com account) now automatically get sent through GlobalPost and our experience thus far is that it adds sign...
Product Options to Carry Over to Shipments on Manual Orders
Did you know that when manually creating an order, and if your product has "options" added when manually creating that order, that those "options" do not car...
Export Customer Address
I need to send all my customers a postcard, is there some way to export my complete customer address list so I can print address labels?
Integration with Pinnaclecart
I need a direct integration with Pinnaclecart. This would let me move all of my sales platforms to one shipping and email marketing site and make life much e...
Customer tags to show on packing slips
Hello There,
Showing customer tags on packing slips will help everyone to know their customers by simply looking at the packing slip. Please work on it guys
...
Requesting to integrate OrangeDS into ShippingEasy
We would like to start shipping with OrangeDS on ShippingEasy.
Shippingeasy has a great inventory and printing orders functions but the only issue is that we...
Not Allowing Customers To Change Address Without Shipper Approval
Can you please work with UPS to add a function that will not allow a customer/recipient to change or forward an address without the shippers approval. This c...
Out of Sync One Balance for USPS
Hello! I recently encountered an error when trying to ship a package. USPS has disappeared from my list of carriers. The dashboard shows I need an update to ...
How to send tracking info to Paypal?
Paypal recently limited our account because 2 customers complained that they did not receive their packages (USPS had delays). Paypal then restricted our acc...
Shipping Easy Down?
Hey is Shipping Easy down? Trying to get shipments out and can't because it's non-responsive?
Training and set up call
Looking for Nick Sonnier.I have a Zoom call in 15 minutes and can't find any of your contact information or the Zoom login. Please help!Lori
One Click Upsell Post Purchase Upsell Issues
We have 15 brands that we have now all migrated over to Shipping Easy -- unfortunately, we weren't aware that Shipping Easy has NOT updated their API to be c...
One Balance Error - Disconnected - Can't Add Money, Delete One Balance or Find an Email or Phone for Support
One Balance Multiple Errors - ShippingEasy Please Help
I'm so pissed. How does Shipping Easy have zero support for Starters? I have spent hours on hours l...
Support Scale/Weight Readings in Add Additional Packages Window
The first package automatically gets a reading and populates the weight field from our connected scale; however, for multi-package shipments, we have to manu...
Want To Change "Warehouse Bin" Header Text on Packing Slips
It would be awesome if on the packing slips we could change the Warehouse Bin text to something else. For example, we would like to rename it to "Row".
The r...
add CLEARENCE - final sale in Shipping Easy on the product would be helpful.
I tried under Attribute, but it doesn't save it. I'm having sales to move old inventory. It would be helpful if it was on the packing slip so the customer ...
Link Shipping History name/address to the saved name/address file for manual orders
Some customers place an order in BigCommerce for a first purchase and later place a phone call or email to request an additional item without going through B...