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USPS- Out of Sync error
Hi there, My USPS rates aren't showing up when I create a shipment. I get the error "Carrier Unable to Provide Rates". Anyone else facing this?Thanks for you...
Feature Request - Carrier
My company would like to have UPS Worldwide Economy compatible with ShippingEasy.
ADD PRINT BOUND MATTER
PLEASE ADD PRINTED BOUND MATTER AS AN OPTION TO PRINT OTHER PLATFORMS I SHIP WITH OFFER THIS OPTION AND ITS VERY COST EFFECTIVE. THE ITEM I AM SHIPPING DO N...
No option for SCAN USPS form
The guides are in a 404 and I see no option to create a SCAN USPS Form from my shipments page nor any other page...
Incorrect custom information transmitted
My international package was returned because the electronic customs information transmitted is not the same than what I entered on my custom forms in ship...
international package returned - customs info missing
Hello , My package to Australia was returned to me for insufficient content description.
Apparently the electronic submitted custom label had different info...
Updated Split Order Screen
9-17-21
1. Can Ship Easy email and post on their site when they update the software, so their customers are aware?!
2. I hate the new split-screen. It was ...
Postal Processing Facility
We've recently noticed a change to all international USPS shipping labels, as of Friday September 3.
All our international labels are being directed to "Post...
OneBalance account has math error, missing funds
This error occurred on August 18. Attached is a copy of the report - the numbers just don't add up. When I signed it that day, the balance shown to me was -$...
Add shipping rule to assign tax ID (IOSS, VAT, etc)
You recently added the option of providing appropriate shipper tax IDs when shipping packages. This is required for IOSS, for example.
It would be extremely ...
Ready To Ship Page Layout
A new display format w/menu moved to the left hand side of the page was implemented in 2021. Having an option to revert back to the previous layout, or havin...
Shipment Callback Authentication Failing
I have a website where I've implemented the ShippingEasy PHP library to receive shipping notification via webhook. ShippingEasy is reaching the correct URL b...
Connecting to Store
Hello,
When I try to reconnect to my store, I get sent to a page of a little Robot and it states "Hate it when this happens! The application encountered an ...
Ability to purchase USPS labels through Amazon, instead of Shipping Easy.
I am wanting to be able to purchase USPS labels through Amazon's account (like we were shipping through Amazon without an inventory management system), but o...
UPS bill for charges on items I have not sent
I received an invoice from UPS for charges on packages that I never sent. It seems impossible to contact a person here to talk to about closing my account an...
USPS rate provider account. - out of sync. Problem
Hello,I have been trying to send packages regularly through ShipEasy but for the last month or so my primary carrier (USPS) has been "out of sync" which caus...
Paypal orders not syncing
My Paypal orders are no longer syncing. My last paypal order that synced was on June 27, 2021. I have checked that Paypal is listed as "Connected" and that t...
Issues with Post Purchase Fulfillment Holds
Our merchants have been discussing issues with ShippingEasy and our app One Click Upsell from the Zipify team.
In May, Shopify rolled out a new fulfillment ...
Automatic Tracking for all orders that have not been delivered
So I am trying to find a program that will automatically go through all of our tracking numbers for the orders we ship out. The program would keep track of a...
Create new order from previous shipment (w/ different items on the order)
eBay is my primary sales platform.
If a customer says part of their order was missing/damaged, I'll ship them a replacement accessory/cable/etc. But there's ...
Refund won't go through
I made an error and created double shipments, I shipped one but it won't let me cancel the other and get my refund. Say's too old and it was only the end of ...
dry ice option
Possible to add a "dry ice" option? we ship dry ice shipments and this feature is currently unavailable in shipping easy.
Woocommerce Constantly Disconnecting
Woocommerce is constantly showing as Disconnected. I'll attempt a bunch of reconnects or activating an archived (or new) store with no success. Then I'll r...
shipping options
I would like to be able to compare shipping options side by side. We use One Balance USPS, One Balance UPS and our own UPS account. Right now we have to swit...
fractional quantities for customs form from xcart
We sell in portions of a yard. ShippingEasy automatically increases fractional quantities to 1 which means that the value of the order with respect to custo...
Order by Warehouse Bin
Hey guys, I would like to be able to sort the packing slip by the Warehouse Bin column. I don't really print pick lists, I print the packing slip for each o...
Saturday Delivery in Shipping Rules
I got a call from an upset customer about paying for Next Day Air, but because they had ordered it on a Friday they did not receive it until Monday. I wante...
Uncouple Carrier/Service/Package in Shipping Rules
Right now you have to set Carrier/Service/Package all together in a shipping preset as a shipping rule. However, often the criteria for these three pieces of...
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