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label failed
I'm having a different issue than a previous post on this topic. Was using Shipping Easy with no issues for a few months, then for unknown reasons on a shipm...
WooCommerce Spotty Sync
Lately, some of my orders from WooCommerce have not been sent to Shipping Easy. Also when I manually say "send to ShippingEasy" they do not appear in Shippin...
Can’t log in since conversion
Ever since the conversion, I get a blue screen after log in saying my account is still being converted. I had received an email days ago saying it was finish...
Marking partially shipped orders
We frequently ship partially filled orders, due to items being out of stock. I don't want to mark these orders as shipped and remove them from our order lis...
Shipping Easy not working in Woocommerce front end
In my store ShippingEasy has been working fine until this month. I have synced the store and everything looks good but ShippingEasy isn't available as an opt...
Open Shipping Edit window in iFrame
I'm attempting to build a shipment item verification system and I need to open the ShippingEasy shipping edit window in an iFrame (or a new window). Unfortun...
Ability to change an order category after it has been imported
Allow user to change order category after it has been imported. This will really help with our workflow.
Updated Walmart Credentials
I received an email from shipping easy stating I needed to update my credentials for integration with my Walmart store. After following the prompts, I rece...
Outage / Shopify Sync
Is there an outage occurring between Shopify & ShippingEasy. I can't seem to get SE to show any updated sync information. I've looked through the troublesh...
Automatically changes to the default template.
Hello when I go to Confirmation email settings and I do a custom a template then click save and automatically changes to the default template.What can i do ...
Priority Large Flat Rate Box quick ship
No large flat rate priority box is available in the quick ship presets or anywhere else to configure. I need to ship priority flat rate large box. How do I d...
What happened to this service???
I was using this service WITHOUT a subscription and paid for about $10 of postage at a time since 2014 to 2015.
After I closed my small business, I rarely ev...
Paid for a failed label - unable to request refund
I bought a label earlier, but it failed. I went to create another label and noticed that my shipping easy credit had already been deducted from the first lab...
Issue connecting to API
As of this morning, we are getting:
> SSLError: hostname “api.shippingeasy.com” does not match the server certificate
When trying to post orders through the ...
label failed
I went through the steps to create a label and it took my funds and then said label failed right before allowing me to print. I went through all of the same ...
How to add CC or BCC to email campaign
I need to send a copy of all e-mails sent on an automated campaign. How do I add a CC or BCC to the campaign?
feature request
I would love to see the actual shipping cost posted back to ChannelAdvisor along with the tracking information.
Thanks
Invoice for USPS payments/Postage
Is there somewhere to find invoices for at least the payments submitted to Endicia for postage?
Is there some report to show the "purchase" (from the Endicia...
Unauthorized Charge
I AM FURIOUS! My Paypal account was just charged $37.28 and I've never used your services. I want that transaction credited IMMEDIATELY! FURTHERMORE, in ...
Double Charged and no way to get help!
I just got an invoice from UPS.
It turns out they are charging me when I already paid for the label on shipping easy! I've spent an hour trying to figure ...
Syncing changes in order tags
I am on Shopify and I have an app to manage order status. For example, when a customer first places an order the order tag is "processing", then that order ...
Reports by Store
We would like to be able to run any report by store...We thought this was something in the works but we have not seen anything yet.
This would be a HUGE hel...
Unable to purchase shipping label
We haven't been able to purchase our shipping labels for about a week now. We go through the process to purchase but when we get to the "Ready to Print" win...
Label Refund
Hello. I created a USPS Return Label for a customer, but they never returned, and the label hasn't been used. I tried to cancel the label for refund, but I g...
font of the new Stamps.com label
When Shipping easy switched to Stamps.com, the font on the label prints out too large. How can I switch the font size back?
Can't access my account.
I was processing orders just now and got through a few when the site took me to the billing page and prompted for updated credit card information. I adde...
Stop double-sided printing
Anyone else have trouble with packing slips automatically printing double sided when you print multiple orders? It only happens when we use ShippingEasy/Conn...
Missing funds from postage balance
Yesterday on 4/3/19, I attempted to ship to orders and only one label was able to process. The other kept rejecting. I soon realize that there was an issue o...
USPS-> Endicia itial setup
I entered all my info for the creation of USPS and it created an Enidica account.
I can not login to Endicia as it was "Welcome Mark | logout" next to "my ac...