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split 2 quantity order having same items by default( not manually)
Hello,
We have set the setting to split 2 quantity orders into single order. some order having different items are splitting itself but not the order having ...
The Payment Method ID specified is invalid
I tried to update my credit card information. I am getting the fallowing error:
"The PaymentMethodID specified is invalid."
I tried different card and still ...
Pickup Request Failed
When I look at my shipping history my last four pick up requests indicate "Pickup Request Failed"..... see image. It also says USPS Carrier pick up API error...
Automated Processing Delay
If I have a Shopify store set up with ShippingEasy to auto complete shipping orders once the orders are synced, is there currently a way to add a time delay(...
Shopify Tags and Shipping Rules
I've been trying to figure this out and havn't found a clear answer, but have been wondering if the following is possible.
Is it possible to have an order ...
Quick Ship Issue
Last night I created 6 quick ship labels and then went to bed. This morning, I paid for them and was going to print but received an error message saying the ...
Unable to buy postage
I have see other posts like this one, but no specific resolution is posted. I am getting this error when trying to purchase more postage:
Purchase failed. ...
Reinstate my Acct no response recvd
I have been waiting for someone to reach out to me via email to help reinstate my account for lularoekarasilva17@gmail.com and I still have yet to receive a ...
Error
I am getting this error message. Purchase failed. Account exception Exception with code 0x00560102; module 86, category 1, item 2
What does it mean? It is ...
I can't buy postage
I can't buy postage. I already changed my card information 3 times and the payment is not going thru. I do have credit on my credit card. I paid shippingeasy...
Cannot add postage
I keep getting this error: Purchase failed. Account exception Exception with code 0x00560102; module 86, category 1, item 2
Notifications for shipment haven't been working since July on my stores
I have sent hundreds of these email notifications out prior to this issue, have not changed a thing and all of a sudden since one order on July 24th I have n...
Label Creation Error
Since the transition over to Stamps.com I can not print labels anymore. It's not a credit card issue because all my information is correct on Stamps.com I pr...
Facebook Shop Integration Request
I would like to see an integration with the Facebook Shop platform in the future, hopefully with inventory control. We are getting started with our product o...
Finale Inventory and Amazon FBA
Hello,I currently have Shipping Easy integrated with Finale but when an order has been drop shipped (IE sent from our FBA inventory) it is still reporting as...
can't log in it all worked yesterday
have email address and it doesn't accept password or send an email to reset the password. have used this program for months. PC did update, could be a bug? ...
Shipping Payment Error
Hi,
I keep getting this message when trying to fill my account with money to then print labels. This makes my shipping easy account useless because I can't g...
Negotiated FedEx rates not coming through
Hello, I'm not seeing my negotiated FedEx rates come through although I've connected my FedEx account. I have a secondary shipping platform I use, and there ...
Is this Support Magento2.3.x?
Hello Team,We are running MagentoCE 2.3.x and needs to use your extension (https://marketplace.magento.com/shippingeasy-module-fulfilment.html) feature but i...
FTP Integration for stores
How FTP integration has been implemented for stores and how it works
Amazon Product Feedback email not Activating
Hi there, I've created an Amazon Product Feedback email, set the parameters, the sender email is approved in Seller Central, but when I click Activate, I'm t...
Setting up store
I just signed up with Shipping Easy.
I'm trying to connect my store. I am with Wix.
That is not an option of choices(of numerous).
How do I set up my store?
Order Upload process has 'Item Name' as a required field
We run our inventory based off of SKUs, not item names. The order upload process is basically useless for me because it requires me to input an item name ins...
Errors whenever attempting to purchase postage
I'm getting the following error any time I attempt to buy postage. It's been like this for a week, and I've tried changing the card for payment to see if th...
No shipment history available
I have just completed two domestic USPS shipments.
One of them includes an error so I was hoping to be able to cancel it through the Shipment History overvie...
Drop Shipping
We sometimes have customers who pick up their orders in our store so we will mark their packages as dropped shipped. However, they still receive an email th...
Hide postage options
When creating a label there are many postage options that we will never use.
How can I hide those options to make the review and selection of a label easier?
Printer issues
Setting up on the free trial - it won't let me set up to my printer as a printer - only as a fax nor will it let me change printer settings. It appears that ...
USPS Retail Ground Tracking Included or Not?
Hoping someone can clarify the conflicting info on this page re: tracking for USPS Retail Ground shipments: https://support.shippingeasy.com/hc/en-us/article...
Can't connect Magento 2.2.7
I can not connct to my Magento store, My version is 2.2.7, Keep prompting the “Credentials could not be validated.”
I have checked URL, ACCOUNT, PASSWORD all...