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Signin for Forums
Not being 'nitpicky' .. well maybe just a bit, but if I am already signed into Shipping Easy, why do I have to sign into Shipping Easy Forum?
Postage Available is showing in Red
I made postage purchase, it is showing as Postage Available in the same amount as the labels I am trying to purchase, but the total is in red and "Finish an...
Quick fix for a common error
ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________
...
Priority Shipping Error
I'm trying to send a package to Canada and get this error when I select priority shipping?
SPECIAL USPS RATE ALERT(S) Messages from USPS:
Missing or inval...
address line wrapping oddly
I put in an address like
line 1: acme art gallery
line 2: c/o john doe
but what prints is
gallery c/o john doeacme art
I have had this issue multiple tim...
Shipping Rules for Multiple Boxes
ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________
...
Label failed retry button doesn't work
When I click the retry button on the failed label on the shipment history page, it takes me to a "Return home" or "I need support" page. I need the failed la...
Printing label error for international (EasyShip)
So when I go to "print label" and do all of the normal things that I do, I get this message. Now this only is happening for international orders. The zip co...
Account password
I have forgotten my password, but all requests for it to be sent to me have gone unanswered. Thank you.
Volusion Store Connection
I am not able to reconnect my store. When I click on reconnect it does not allow me to update the API.
Thanks,
Schann
Packing slip bulk printing
When I bulk print the packing slips, the first one will print fine but the ones following will not be aligned correctly which is important as I use the packi...
Canceled Account Invoices
Hello I am doing my taxes for 2015 and I am looking to get my invoices for shipping from a canceled account. Could you please help advise.
Accidental Purchase
I couldn't find an order twice so I re-created it. Being a new user this was easy to do. However, I only printed one of the three orders I created. I was won...
Unauthorized charge.
Hi there,
I previously worked for a company (left in April) that used my company email to sign up for your service since I was always in charge of trying out...
Download orders button missing from orders page
Im trying to import a csv file into my orders but the button is missing
How to create a group barcode for carrier
Hello,
I ship by USPS and when I take my packages in, the person at the desk indicated that I should be able to generate one bar code for him that will allow...
shipping bug
can i just say, first, spending 10 minutes on your website trying to find customer support, is unacceptable, and makes me what to cancel your service altoget...
Integration wont work woocommerce
Ive been using this on my site for two years now www.lightsaliveapparel.com its a woocommerce site. I updated the website and now orders wont sync. the apis ...
Need to Reset Endicia First Class Mail Account
I signed up last week and for some reason my Endicia First Class Mail account is suspended. I called Endicia Support and gave me a new pass phrase to give t...
Remove Condition from Packing Slip
I do not like the condition shown in parenthesis at the end of the item description. How can I remove that?
Why is my shipping number incorrect?
I have the free plan because I ship well below 50 a month. I know I did not print over 20 and yet it's telling me I'm over 100. Why is this happening? Also ...
Reactivate and Update
I paused my account for a bit which put me back on the Starter level. Now, I'd like to get things back up and running and update my logo. Every time I remo...
Combining Shipment Rules
ShippingEasy Update: This is a duplicate. Please see this alternate thread. ______________________________________________________________________________
...
Amazon Orders - Labels and Packing Slips
Hello,
Currently using SE to create labels and packing slips for Amazon - Seller Fulfilled orders.
Amazon has recently required that a Business Buyer's PO# ...
Charity fee waiver?
Hi -- is ShippingEasy able to waive or discount fees (e.g. waive the Basic Plan fee) for registered 501(c)(3) charities?
Thanks.
Printing Preferences
I recently noticed after adding my Dymo 4XL to my printer list, that my labels "auto print" to a ghost printer. After paying and adding, it states "label se...
how do add packing expenses?
I completed the 'Package Setup' page by adding all my package options. Within each package I was able to provide the weight of the materials to be included w...
don't see any recent shipment history since May 4th
don't see any recent shipment history since May 4th, not sure why.
I've unchecked filter and reset filter but nothing works.
I need to look up my shipment hi...
Multiple BigCommerce Stores
I have one BC store integrated, and when I try to integrate another - the platform doesn't appear in the drop down list?
Can I have 2 BC stores?